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Communication Styles
“That's a good idea, and how about if we did this too…
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Passive
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Aggressive
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Assertive
“I don’t mind…. That’s fine…. Yes alright “
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Passive
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Assertive
“I can see that, but I’d really like….”
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Aggressive
“This is what we’re doing if you don’t like it, tough”
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Passive
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Aggressive
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Assertive
Scenario: A friend asks to borrow your car. This will be a big inconvenience for you. Response: "I need my car that day, but I'll have time to drop it off."
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Passive
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Aggressive
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Assertive
Scenario:Your boss asks you to stay late, while everyone else leaves. You're always the one who stays late and tonight you have plans. Response: "Could you consider someone else stay late? I have plans tonight and it would be a big help to let me attend to them."
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Assertive
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Aggressive
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Passive
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