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Interpersonal Communication Skills
Essence of communication is
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intent implementation impact
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thoughts feelings and emotions
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sharing caring and progressing
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interaction and reaction
How we sit, stand, and use facial expressions all send nonverbal messages.
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True
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False
What emotion are the eyes showing?
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Playful
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Comforting
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Irritated
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Boring
What emotion are the eyes showing?
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Terrified
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Upset
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Arrogant
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Annoyed
Essence of communication is
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intent implementation impact
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thoughts feelings and emotions
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sharing caring and progressing
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interaction and reaction
How we sit, stand, and use facial expressions all send nonverbal messages.
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True
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False
The person who transmits a message or messages is called the...
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sender
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receiver
The person who accepts the message is the...
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sender
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receiver
When a difference between the sender's verbal and nonverbal messages occur, the receiver gets a...
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mixed message
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withdrawal
Freely expressing your thoughts, ideas, and feelings respectfully and allowing others to do the same is...
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aggressive communication
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assertive communication
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passive communication
Aiming to hurt or put down other people and showing disrespect is...
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aggressive communication
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assertive communication
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passive communication
If you are unwilling to say what you feel, think, or desire and want to avoid all conflict
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aggressive communication
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assertive communication
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passive communication
Words, gestures, actions, and facial expressions all convey messages to others.
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True
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False
Taking ownership is when a person takes responsibility for his or her own feelings and behaviors rather than blaming others.
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True
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False
People who freely express their thoughts, ideas, and feelings respectfully and allow others to do the same. People who freely express their thoughts, ideas, and feelings respectfully and allow others to do the same.
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assertive communicators
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aggressive communicators
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passive communicators
People who are unwilling to say what they feel, think, or desire and want to avoid all conflict. People who are unwilling to say what they feel, think, or desire and want to avoid all conflict.
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assertive communicators
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aggressive communicators
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passive communicators
People who aim to hurt or put down other people and show disrespect.
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assertive communicators
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aggressive communicators
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passive communicators
Eye contact, facial expressions, gestures and touch are:
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verbal communication
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barriers to communication
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rude
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nonverbal communication
A good listener does NOT
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Maintain a positive attitude
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Show interest
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Pay attention
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Interupt
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