Looking for the good in things instead of concentrating on the bad in things
  • Positive Attitude
  • Energy Lattitude
  • Attitude
  • Altitude
The working together of a group of people to produce a desired result
  • Work on it
  • Clockwork
  • Teamwork
  • Dreamwork
The sharing or exchange of messages, information, or ideas
  • Suppression
  • Exfoliation
  • Regeneration
  • Communication
Planning how to divide your time between specific activities
  • Division
  • Time Management
  • Workin' It
  • Mr. Planner
A belief in working hard
  • Work Ethic
  • Hardly Working
  • Steady but sure
  • More fries with that please
A strong interest in something
  • Vibration
  • Run for the gold
  • Hopscotch
  • Enthusiasm
If you are extremely motivated, is that a hard skill or a soft skill?
  • Soft
  • Hard
If you are proficient in HTML is that a hard skill or soft skill?
  • Soft
  • Hard
Is being a team player a hard skill or soft skill?
  • Soft
  • Hard
telling the truth, NOT lying
ca-2 sb-1-Soft Skillsimg_no 2.jpg
  • loyalty
  • honesty
  • sense of humor
  • confidence
complete, constant support
ca-2 sb-1-Soft Skillsimg_no 3.jpg
  • flexibility
  • honesty
  • loyalty
  • initiative
polite, showing respect
ca-2 sb-1-Soft Skillsimg_no 4.jpg
  • courtesy
  • reliable
  • punctuality
  • loyalty
stong desire to accomplish something
ca-2 sb-1-Soft Skillsimg_no 5.jpg
  • ambition
  • honesty
  • alertness
  • cooperation
being on time
ca-2 sb-1-Soft Skillsimg_no 6.jpg
  • initiative
  • punctuality
  • loyalty
  • honesty
EA5If the supervisor on duty gives you a task you do not understand, you should
  • A) try to figure it out on your own.
  • B )ask your supervisor for further clarification.
  • C) tell your supervisor you do not know how to do it and ask him to assign aco-worker the task.
  • D) get a co-worker who is more experienced to complete the task.
EK5Which of the following subjects is illegal for a potential employer to ask during the hiring process?
  • A) Work experience
  • B) Education level
  • C) Availability to work nights or weekends
  • D) If you have a disability
I always hesitate to tell lies with my friends. This reveals my__________________.
  • bravery
  • fickle minded
  • boldness
  • honesty
Find which is not a soft skill in the following _______________________
  • monitoring
  • counseling
  • updating
  • answering
. ________________ is the essential quality for a leader.
  • direction
  • honesty
  • Vision
  • Integrity
The skills involved in the story ‘The Hare and Tortoise” are ________.
  • critical thinking and intuition
  • analytical and intuition
  • humility and honesty
  • curiosity and humility
In the final round of interview, the interviewee is tested for ____________ skill.
  • integrity
  • attitude
  • intelligence
  • authenticity
Taking up important and urgent works first is an example of ____________.
  • punctuality
  • sincerity
  • time management
  • smart work
Meeting deadlines is possible when you ____________.____________.
  • think deeply
  • stay calm
  • brood over
  • relax
A leader feels best when he/she is _____________.
  • following others
  • speaking to others
  • listening to others
  • guiding others
A Manager always aims at _______________.
  • results
  • smartness
  • cooperation
  • precision
_______________________ helps open communication.
  • open mindedness
  • positive outlook
  • commitment
  • listening to others
Examples of soft skills include...
  • Being a user of Microsoft Office
  • Attitude, enthusiasm, teamwork, leadership, effective communication
  • Taking care of your dog
  • None of the above
John is always there to assist his co-workers, he takes the time to hear what they have to say and he doesn't interrupt when they talk. What soft skill does John have?
  • Honesty
  • Good listener
  • Integrity
  • Dependability
Due to COVID-19 Pandemic we all shifted from offline to online. Which soft skill is this?
  • Honesty
  • Flexibility
  • Effective Communicator
  • Adaptability
What is often the first step that co-workers should take when trying to solve a problem?
  • Identify the conflict/problem
  • Evaluate possible consequences
  • Develop an attitude
  • Make a decision
Which of the following is NOT a problem-solving strategy?
  • developing a process
  • using technology
  • anticipating problems
  • brainstorming
----------------Requires gathering reliable information, assessing the information for answers & selecting a suitable solution based on the situation...
  • problem solving
  • stress management
  • time management
  • ethical behavior
Think clearly and notice things
  • cooperation
  • Involvement
  • Alertness
  • Sense of humour
Strong desire to accomplish something
  • ambition
  • honesty
  • alertness
  • cooperation
Participating in something you care about
  • alertness
  • reliable
  • tact
  • involvement
able to deal with changes and surprises
  • involvment
  • alertness
  • flexibility
  • interest
dependable, can be trusted to do what needs to be done
  • confidence
  • reliable
  • flexibile
  • patience
If the Manager on duty gives you a task you do not understand, you should
  • try to figure it out on your own.
  • ask your supervisor for further clarification.
  • tell your supervisor you do not know how to do it and ask him to assign a co-worker the task.
  • get a co-worker who is more experienced to complete the task.
Assigning tasks to team members based on their strengths or talents is
  • dictation.
  • demonstration.
  • participation.
  • delegation.
Planning how to divide your time between specific activities
  • Division
  • Time Management
  • Workin' It
  • Mr.Planner
Which one has a good work ethic?
  • Does not complete work on time but does not complain
  • Does not complete work on time and complains the entire time
  • Completes work on time and does not complain
  • Complete work on time but complains the entire time
Good listening skills include what?
  • Smiling and waving at people
  • Yelling loud at people
  • Writing in slang.
  • None the above.
What is Body Language?
  • Postures, gestures, and facial expressions.
  • The exchange of information through the use of words.
  • Your words say one thing but your body language say another.
  • Speak from your point of view.
True or False: Communication is more than just talking face to face?
  • True
  • False
Writing a communication in capital letters is
ca-2 sb-1-Soft Skillsimg_no 242.jpg
  • suggested to make the message clear
  • always useful
  • considered to be rude
  • the right way to write an e-mail
Which of the following is NOT one of the three basic questions you should answer before writing any business communication?
  • "What font should be used?"
  • “Who is the audience?”
  • “What is the purpose?”
  • “What tone should be used?”
“RU SURE 2 W8 4 ME 2NITE? LMK PLS, MY TM ARRVL TBC” means:
ca-2 sb-1-Soft Skillsimg_no 243.jpg
  • the sender is waiting for a confirm to the invitation to a big event in the night.
  • the sender is asking a waiter to serve a special drink.
  • the sender is asking to be waited, even if he/she doesn’t know when he/she arrives.
  • the sender wants to know how many people will come to the event in the night.
  • Don't ever do this in Business Communications. Mrs. Lambert would cry.
In business, which of the following tones should be part of every written communications?
  • Polite
  • Funny
  • Sarcastic
  • Vague
Communication achieved using facial expressions,eye contact, movements, and gestures
  • body language
  • eye contact
  • tone
  • rate
Filler words such as er, um, and you know, used in the place of a pause
  • gestures
  • pause
  • vocal distractions
  • eye contact
Looking at the audience during a speech
  • eye contact
  • proxemics
  • inflection
  • tone
Tone of voice can reveal your true feelings
  • TRUE
  • FALSE
Using your face to communicate a feeling is called
ca-2 sb-1-Soft Skillsimg_no 244.jpg
  • facial expression
  • gesture
  • impression
Who uses nonverbal communication?
  • actors
  • politicians
  • teenagers
  • everyone
Writing a communication in capital letters is
ca-2 sb-1-Soft Skillsimg_no 245.jpg
  • suggested to make the message clear
  • always useful
  • considered to be rude
  • the right way to write an e-mail
“RU SURE 2 W8 4 ME 2NITE? LMK PLS, MY TM ARRVL TBC” means:
ca-2 sb-1-Soft Skillsimg_no 246.jpg
  • the sender is waiting for a confirm to the invitation to a big event in the night.
  • the sender is asking a waiter to serve a special drink.
  • the sender is asking to be waited, even if he/she doesn’t know when he/she arrives.
  • the sender wants to know how many people will come to the event in the night.
  • Don't ever do this in Business Communications. Mrs. Lambert would cry.
Using your face to communicate a feeling is called
ca-2 sb-1-Soft Skillsimg_no 247.jpg
  • facial expression
  • gesture
  • impression
Soft skills are...
  • Having a gentle touch
  • Attributes that help you work effectively and harmoniously with others
  • skills that you think need improvement
  • only required if you work in the health care field
Hard skills are...
  • Skills you learn with a strict curriculum
  • Technical abilities that you've gained through life experiences
  • Learning the hard way
  • Training for 10 hours a day
Examples of soft skills include...
  • Being a power user for Microsoft Office
  • Integrity, teamwork and effective communication
  • Taking care of your parents
  • accomplishing light as a feather, stiff as a board
John is always there to assist his co-workers, he takes the time to hear what they have to say and he doesn't interrupt when they talk. What soft skill does John have?
  • Honesty
  • Good listener
  • Integrity
  • Dependability
Covid-19 has caused a shift from in class to online class. What's your soft skill in this sudden change of getting work done?
  • Integrity
  • Adaptability
  • Punctuality
  • Motivation
What percent of businesses think soft skills are essential for hiring?
  • 99.9%
  • 25%
  • 99%
  • 93%
Being bilingual is a hard skill.
  • True
  • False
Another word for being absolutely necessary or extremely important is...
  • Wanted
  • desired
  • essential
  • refrain
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