Class 10 Elements Of Business - Communication In Business Organisations

Attempt the following.
Draft a letter to debenture holder informing him about redemption of debentures.

Jayseh Marble Limited
408, C. Ramchandra Road,
Khar (East) Mumbai-53
http//www.jayeshmarble.com

Ref: Jayesh/112/2011-12 Date: 16th March, 2012.
Mr. Devchand Bohare
A/21, Swastik Colony,
Bhadkamkar Marg, Fort,
Mumbai -400020
Sub: Redemption of Debentures

Dear Sir,
This is to inform you that 1,00,000, 12.5% non-convertible debentures issued in May 2005 are due for redemption on 30 April 2012.
According to the Board Resolution No. 4432 passed at the board meeting held on 15th March, 2012 said debentures shall be redeemed out of Debentures Redemption Reserve of the company.
Please arrange to submit duly filled up debenture redemption form alongwith duly discharged debenture certificate at the Registered office of the company on or before 7th April, 2012.
On completion of the above formalities, crossed cheque for the redemption amount shall be sent to you by the registered post.
Thanking You.
Yours faithfully,
For Jayesh Marble Ltd.
Sd/-
Secretary
Encl: Debenture Redemption Form.

Short Answer Question:
Distinguish between upward and downward communication.

Upward communication flows from subordinates to his superiors, whereas Downward communication flows from the superiors to subordinates.

Neeraj a sales representative of 'Omida Ltd' has changed seven jobs in the last one year. He is a hard working person but is not able to finalize deals with the customers due to his inadequate vocabulary and omission of needed words. Sometimes he uses wrong words because of which intended meaning is nor conveyed. All these creates a misunderstanding between him and his clients.
Identify the communication barrier discussed above.
State the category of this communication barrier.
Explain any other communication barrier of the same category.

1. Badly Expressed Message
2. Semantic Barrier
3. Faulty Translation

Draft a notice of dividend.

Galaxy Company Limited
42,MIDC, Wagale Estate, Thane-400604
  http://www.galaxy.co.in email:galco@gmail.com

Tel No: 25471383 Fax no: 25471384
Ref. D/38/2012 Date: 21st May, 2012
Mr. Mukesh Naik
24/2, Laxmi Niwas,
Anant Kanekar Marg,
Bandra, Mumbai-50

  Sub: Notice of dividend

Dear Sir,

I am instructed by the Board of Directors to convey to you that in the 25th Annual General Meeting held-on 10th May,2012 final dividend @ 25% on equity shares of '? 10 each has been approved by the member for the year ending 31st March,21012.
Your company has complied with all statutory provision (Section 205 of the companies Act,1956) relating to declaration of dividend.
Details of dividend payable to you are as follows-

Register folio no.	No.of shares	Distinctive Number	Dividend warrant no.	Gross dividend	Income tax deducted	Net dividend
		From -To
D 72	100	301-400	B-3256	Rs.250	Nil	Rs 250

Dividend wan-ant is attached hereto. please detach the dividend warrant along the perforated line.

Thanking You. Yours faithfully,
For Galaxy Co,Ltd.
Sd/-
End-Dividend Warrant Secretary

Dividend Warrant
Galaxy Company Limited
42,MIDC, Wagale Estate, Thane-400604
Valid for 3 months
D.W No.B3256 Date:16th May,2012
Folio No,D-72
Pay Mr.Mukesh Naik a sum of Z Two Hundred Fifty only.
Rs.250/

For Galaxy Company Limited
Sd/- Sd/-
Director Secretary

Write a letter to a shareholder regarding issue of bonus shares.

   Rainbow Steel Industries Limited
140,New MIDC,
Ausa Road, Latur-413512

Tele No.: 02382222255 Date: 17th May, 2012
Ref.: Rainbow /57/2012

Mr. Suresh Bhagat
Saraswati Niwas,
Somwar Peth,
M.G. Road, Miraj
  Sub: Issue of Bonus Shares

Dear Sir,
I am directed by the Board of Director to inform you that at the extraordinary general meeting held on 9th May, 2012 share holders have unanimously approved the recommendation of board of direction to issue bonus shares in the ratio of $$1:1$$ i.e., one bonus share for each fully paid equity share held by the shareholder.
Details of bonus shares issued to you are as follows:

Client ID/DP/TD/Folio No.	No. of equity shares held	Bonus shares allotted	Distance between Numbers		Share certificate
M-354/2	100	100	From -2001	To -2100	372

Your company has complied with statutory provision for issue of bonus shares. These shares shall rank on par with the existing equity shares of the company.
Since you have not submitted any details about your D' mat account, company has arranged to send share certificate in respect of your bonus shares in physical form. Kindly acknowledge the receipt
Thanking you.
Yours faithfully,
For Rainbow steel Industries Ltd.
Sd/-

Secretary.

Attempt the following.
Draft a letter to depositor for renewal of his deposit.

Sunrise Industries Limited
60/A, V S. Khandekar Road
Vile Parle (W), Mumbai - 400056.

Tel. No. 022-61246871
Fax No. 022-61246872
Ref. No. C/35/2012
17th Feb, 2012.

Smit. Kumudini S. Pandit
7728, L.J. Road,
Mahim, Mumbai - 400007.
Sub: Renewal of fixed deposit
Dear Madam,
We hereby acknowledge receipt of your application for renewal of deposit of Rs. 10000 for a futher period of one year. we have also received duly discharged deposit receipt No. 0064 within the stipulated fourteen days from maturity date along with clear instruction for renewal of deposit.
Accordingly we have renewed your deposit for a further period of one year on the same terms and conditions. Enclosed along with this letter is deposit receipt No. 4215 dated 15th Feb, 2012 for the renewed deposit.
It shall always be our endeavour to provide best of our service to you at all time.
Thanking you.
Yours faithfully,
For Sunrise Industries Ltd.
Sd/-
Secretary
Encl. : Deposit Receipt

Note :- A company can renew tenure of a deposit in due compliance with the provisions of section 58 A of the companies Act 1956. This letter informs the depositor, that the deposit has been renewed for a further period. Deposit receipt is enclosed along with this letter.

Attempt the following.
What is letter of allotment of shares? What are its contents?

STAR INDUSTRIES LIMITED
50/A, Kasarwadi, Pimpari-pune-411018
Tele no. 24371235 http://www.starind.in
Email - Starind@gmail.com
Fax: 24371255 Date: 18th June, 2012
Ref: D35/ 2012

Mr. Bhave singh. P chavan
A/24, Sundarban
Bhandarkar Road, Khar, Mumbai-53
Sub: Allotment of Shares
Dear Sir,
This is to inform you that your Application No.555341 dated 25th May, 2012. was considred at the board meeting, held on 15th June, 2012. As per the Board Resolution No. 0052 details of allotment of equity shares are given below:

1	2	3	4	5
No. of Share applied	No. of shares allotted	Dinitinctive number of share	Amount received as application money	Amount due on allotment
100	100	2801 to 2900	Rs. 250	Rs. 250

You are herby requested to pay the afoeside amount due on allotment mentioned in column 5 to our company's Bankers viz Bank of india at any of its brances. Please make it convenient to pay the allotment money on or before 6 july, 2011. Duly signed and executed share certificate shall be exachange against this letter of allotment and allotment receipt.
Thanking you.

$$\overline{\text{SEAL OF THE COMPANY }}$$    Yours Faithfully,
For star Industries Ltd.
sd/-
Secretary
   Allotment Receipt
STAR INDUSTRIES LIMITED
50/A, Kasarwadi, Pimpari-pune-411018
Tele no. 24371235 http://www.omtexclasses.com

Ref. D 35/2012
Received from shri bhave singh P chavan a sum of Rs. Two hundred and fifty only as allotment money on One hundred equity shares of Rs. 10 each

$$\overline{\text{Seal of Bank}}$$ $$\boxed{\text{Revenu Stamp}\\ \text{only if Amount} \\ \text{is more than} \\ \text{Rs. 5000}}$$ $${\text{For Bank of India}\\ \quad \quad \quad \text{sd/-} \\ \quad \quad \text{Cashier}}$$

ALLOTMENT SLIP
Allotment slip (forwarded to company)
Ref: D 35/2012

Received from Shri Bhave Singh P.Chavan a sum (Two Hundred Fifty) on behalf of Stare Industries Ltd., as allotment money on one hundred equity shares numbered 2801 to 2900

FOR BANK OF INDIA

Sd.-

$$\overline{\text{Seal of Bank}}$$
cashier

Note:-
This letter informs a share applicant about allotment of shares. Intimation about allotment money due from allottee is also given in this letter. Allotment Receipt with perforation is attached with this letter.
This letter contains the following information
i) Reference number of share application and the number of shares applied for. ii) Number of shares allotted
iii) Amount payable on allotment
iv) The due date for the payment of allotment money
v) Place of payment
vi) Interest to be charged on allotment money received after the due date
vii) Consequences of non payment of allotment money
viii) The letter of allotment is duly dated, stamped. and signed by proper authority.
Letter of allotment has to be preserved by the allottee as the share certificate is issued by the company in exchange of this letter.

Attempt the following.
Draft a Letter to the depositor informing him/her about payment of interest.

DISHA INDUSTRIES LIMITED
50/A Bandra-Kurla Complex
   Bandra East Mumbai - 400051
Web: http://www.disha.industries.com

Tele No: 24761524    Date: 24th Jan, 2012
Ref: Disha/96/2011-12
Mr.Ramchandra Bohare
H-4, Anil Housing Society,
Bhadkamar Marg, Fort,Mumbai-400001.

   Sub: Payment of interest on debentures
Dear Sir,
I am directed to inform you that the interest on your 100, 10% non convertible debentures of Rs.100 each is due for payment.
The details of amount of interest payable to you are as follows:

Folio no.	Number of Debentures	Distinctive Nos.	Distinctive Nos	Gross Amount of Interest Rs.	T.D.S	Net Amount of Interest Rs.	Interest warrant No.
B-344	100	501	600	1000	Nil	1000	IW4888

The interest warrant is enclosed herewith.
Please acknowledge the receipt and oblige.
Thanking you.

Encl: Interest warrant Yours faithfully.   For Disha Industries Ltd.
Sd/-
Secretary

  Interest Warrant
   Disha Industries Ltd
    50/A, Bandra Kurla Complex, G
  Bandra (East), Mumbai-400051.
Interest Warrant
   No. 4888 Date: 17th Jan, 2012.
Pay Mr. R. Bohare a sum of Z One Thousand only.

Rs. 1000/
Bank of India
Shivaji Park branch
Mahim, Mumbai-96 For Disha Industries Ltd.,
   1._____ Managing Director
    2.____ Secretary Director

Solve.
X sold his business to V but this fact was not known to an old customer Z. Z placed an order for certain goods to X by name. V supplied the goods to Z. Is there a valid contract?

No, the offer was not at all valid as there was no contract at all between V and Z because Zs offer was a specific offer to X and X alone could accept it.

Briefly discuss any three advantages and any three disadvantages of face to face communication.

Any three advantages of face to face communication are:

1. Better expressiveness of the idea and message.

2. Gesticulation is possible at the time of communication.

3. Facial expression makes the message more clear.

Any three disadvantages of face to face communication are:

1. Chances of disputes if the speaker and listener do no agree on the point of the message.

2. If the speaker and listener have some past history then that affects the message.

3. if the gesticulation and facial expression are not according to the message than it might confuse the listener.

Explain the process of report writing.

The process of report writing is:

1. the heading is given which should be very catchy and relevant to the body of the report.

2. The body starts with place and date which are in caps and then the whole body is written as per the incident that took place. The body should be in direct speech and third person. It should be very detailed. usually 3-4 paragraphs.

3. The report is ended with the signature and designation of the reporter.

Answer briefly the question:
Explain cross-referencing in the context of report writing.

Cross referencing refers to using related information in some other place in the same document of a report because of the similar concept between the topics. Cross referencing in the context of report writing, can be defined as an act of making a note which indicates that there is relevant or more detailed information in another written document.

Briefly explain elements of Communication.

Communication has been defined as a process. The elements involved in the communication process are explained below:
(i) Sender: Sender means a person who conveys his thoughts or ideas to the receiver.
(ii) Message: It is the content of ideas, feelings, suggestions, order, etc., intended to be communicated.
(iii) Encoding: It is the process of converting the message into communication symbols such as words, pictures, gestures, etc.,
(iv) Media: It is the path through which an encoded message is transmitted to the receiver.
(v) Decoding: It is the process of converting encoded symbols of the sender.
(vi) Receiver: The person who receives communication of the sender.
(vii) Feedback: It includes all those actions of the receiver indicating that he has received and understood the message of the sender.
(viii) Noise: Noise means some obstruction or hindrance to communication.

Communication In Business Organisations - Class 10 Elements Of Business - Extra Questions

Attempt the following.
Draft a letter to debenture holder informing him about redemption of debentures.

Short Answer Question:
Distinguish between upward and downward communication.

Draft a notice of dividend.

Write a letter to a shareholder regarding issue of bonus shares.

Attempt the following.
Draft a letter to depositor for renewal of his deposit.

Attempt the following.
What is letter of allotment of shares? What are its contents?

Attempt the following.
Draft a Letter to the depositor informing him/her about payment of interest.

Solve.
X sold his business to V but this fact was not known to an old customer Z. Z placed an order for certain goods to X by name. V supplied the goods to Z. Is there a valid contract?

Briefly discuss any three advantages and any three disadvantages of face to face communication.

Explain the process of report writing.

Answer briefly the question:
Explain cross-referencing in the context of report writing.

Briefly explain elements of Communication.

Class 10 Elements Of Business Extra Questions

Communication In Business Organisations - Class 10 Elements Of Business - Extra Questions

Attempt the following.Draft a letter to debenture holder informing him about redemption of debentures.

Short Answer Question:Distinguish between upward and downward communication.

Draft a notice of dividend.

Write a letter to a shareholder regarding issue of bonus shares.

Attempt the following.Draft a letter to depositor for renewal of his deposit.

Attempt the following.What is letter of allotment of shares? What are its contents?

Attempt the following.Draft a Letter to the depositor informing him/her about payment of interest.

Solve.X sold his business to V but this fact was not known to an old customer Z. Z placed an order for certain goods to X by name. V supplied the goods to Z. Is there a valid contract?

Briefly discuss any three advantages and any three disadvantages of face to face communication.

Explain the process of report writing.

Answer briefly the question:Explain cross-referencing in the context of report writing.

Briefly explain elements of Communication.

Class 10 Elements Of Business Extra Questions

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Attempt the following.
Draft a letter to debenture holder informing him about redemption of debentures.

Short Answer Question:
Distinguish between upward and downward communication.

Attempt the following.
Draft a letter to depositor for renewal of his deposit.

Attempt the following.
What is letter of allotment of shares? What are its contents?

Attempt the following.
Draft a Letter to the depositor informing him/her about payment of interest.

Solve.
X sold his business to V but this fact was not known to an old customer Z. Z placed an order for certain goods to X by name. V supplied the goods to Z. Is there a valid contract?

Answer briefly the question:
Explain cross-referencing in the context of report writing.