______________ is/are a factor in keeping family relationships operating harmoniously.
  • shared narratives
  • Collectivistic
  • parenting style
  • spontaneity
The degree to which families favor an open climate of discussion on a wide array of topics is termed:
  • causation
  • information overload and rapid thought
  • Tangential response
  • conversation orientation.
Family members are interdependent. Each event is a reaction to the family's history, and each event shapes future interaction.
  • True
  • False
When approached with another's problem, the most common reaction is advising.
  • True
  • False
Problem orientation is consistent with what type of conflict management style?
  • Pluristic
  • win-win
  • Noise
  • endorsement
The following are all types of friendships EXCEPT:
  • juvenile delinquency. physical violence in marriages. depression ----all are correct
  • low disclosure vs. high disclosure. task-oriented vs. maintenance-oriented. low obligation vs. high obligation. ----achievement vs. nurturing---NOT ONE short-term vs. long-term.
  • how much information there is.the number of times information is repeated.---all answers are correctwhether the information may be "rehearsed."
  • learning more about what is desired in a partner. not jumping into a relationship too quickly. gaining personal self-confidence. ---- all answers are correct learning how to communicate better.
When forgiveness is difficult, research shows that one way to improve your ability to forgive is to:
  • the potential for sexual attraction
  • --- all answers are correct economic class educational standing likes the same things you like race
  • advising
  • remind yourself that you have wronged others and needed forgiveness.
Which of the following is not a level of confirming communication?
  • complaining
  • compliment
  • The volume of the message
  • "You said we were going too fast. Could you be more specific?"
Which of the following is not an example of a counterfeit question?
  • "You said we were going too fast. Could you be more specific?"
  • The volume of the message
  • compliment
  • none are correct
The little voice in your head that talks to you constantly is called:
  • self-talk
  • False
  • Experimenting
  • supporting
It isn't what we communicate about that shapes a relational climate as much as how we speak and act toward one another.
  • True
  • False
Communication climate refers to the social tone of a relationship.
  • True
  • False
Barriers to listening include:
  • the potential for sexual attraction
  • information overload and rapid thought
  • The volume of the message
  • can change over time. ----all answers are correct are a function of the way people feel about one another refer to the tone of a relationship.
A family is defined as "a system with two or more interdependent people who have a common past history and a present reality and who expect to influence each other in the future."
  • True
  • False
All of the following are types of supportive communication identified by Jack Gibb except:
  • equality empathy ---certainty--- NOT ONE problem orientation. description
  • Families do not create rituals.
  • perfection helplessness ---all are correct overgeneralization
  • "You said we were going too fast. Could you be more specific?"
In one study, more than _____ of men said their most meaningful experiences with friends came from shared activities.
  • Impersonal
  • True
  • False
  • 75%
Emotions are affected by the feelings of those around us through emotional contagion, the process by which emotions are transferred from one person to another.
  • True
  • False
All of the following are guidelines for expressing emotions except:
  • self-talk
  • compliment
  • share only one feeling at a time.
  • high intensity and extended duration.
Families operate as a _____________ where members interact with one another to form a whole.
  • low disclosure vs. high disclosure. task-oriented vs. maintenance-oriented. low obligation vs. high obligation. ----achievement vs. nurturing---NOT ONE short-term vs. long-term.
  • laissez-faire
  • system
  • Protective
If people see themselves perpetually as victims, they have fallen into which fallacy?
  • paraphrasing
  • Experimenting
  • helplessness
  • Impersonal
Differentiation is often a part of normal relational maintenance because:
  • your interjections wouldn't be appropriate.
  • perfection helplessness ---all are correct overgeneralization
  • high intensity and extended duration.
  • people need to be individuals as well as part of a relationship.
Some researchers believe there are several "basic" or "primary" emotions.
  • True
  • False
The tendency to attack the self-concepts of other people in order to inflict psychological pain is referred to as:
  • True
  • Communication
  • agressiveness
  • low disclosure vs. high disclosure. task-oriented vs. maintenance-oriented. low obligation vs. high obligation. ----achievement vs. nurturing---NOT ONE short-term vs. long-term.
Facilitative emotions hinder or prevent effective communication.
  • True
  • False
Recall is related to which component of hearing?
  • Remembering
  • supporting
  • Experimenting
  • helplessness
Restating in your own words what you thought a speaker has told you is known as:
  • Experimenting
  • paraphrasing
  • complaining
  • advising
Mother-father, mother-son, mother-daughter, father-son, father-daughter, daughter-son are an example of:
  • shared narratives
  • none are correct
  • Collectivistic
  • family subsystems
Debilitative emotions can be distinguished from facilitative emotions by their:
  • False
  • your interjections wouldn't be appropriate.
  • endorsement
  • high intensity and extended duration.
Debilitative feelings are caused by fallacies of:
  • the potential for sexual attraction
  • juvenile delinquency. physical violence in marriages. depression ----all are correct
  • remind yourself that you have wronged others and needed forgiveness.
  • perfection helplessness ---all are correct overgeneralization
Friendships are created, managed, and maintained through:
  • True
  • personality
  • Communication
  • agressiveness
Research indicates that the average person spends much more time speaking than listening in a normal day.
  • True
  • False
Forgiveness does not seem to have any relational benefits.
  • True
  • False
In order to create a confirming climate, a person needs to:
  • your interjections wouldn't be appropriate.
  • share only one feeling at a time.
  • information overload and rapid thought
  • acknowledge the other's position.
Families high on conversation orientation and low in conformity orientation are:
  • endorsement
  • Initiating
  • Pluristic
  • False
A chat room or an instant messaging connection constitutes virtual proximity.
  • True
  • False
Silent listening is an appropriate response to use when:
  • "You said we were going too fast. Could you be more specific?"
  • your interjections wouldn't be appropriate.
  • share only one feeling at a time.
  • people need to be individuals as well as part of a relationship.
Which of the following is not a characteristic of how families are like systems?
  • compliment
  • high intensity and extended duration.
  • Families do not create rituals.
  • conversation orientation.
Reflecting a speaker's thoughts, feelings, and wants is associated with which type of listening response?
  • endorsement
  • Initiating
  • paraphrasing
  • Impersonal
When children are raised in a household where there is little discussion about private thoughts, this is known as a ____________ family.
  • causation
  • low conversation orientation
  • supporting
  • conversation orientation.
Researchers who study argumentativeness:
  • equality empathy ---certainty--- NOT ONE problem orientation. description
  • your interjections wouldn't be appropriate.
  • perfection helplessness ---all are correct overgeneralization
  • regard it as an attacking of issues, not an attacking of people.
Metacommunication is communication about communication.
  • True
  • False
The dialectical tensions of stability and change involve our conflicting desires for connection and independence.
  • True
  • False
Research shows that aggressiveness is associated with:
  • the potential for sexual attraction
  • juvenile delinquency. physical violence in marriages. depression ----all are correct
  • True
  • remind yourself that you have wronged others and needed forgiveness.
Research has indicated that the least forgivable offenses for dating partners were sexual infidelity and breaking up.
  • True
  • False
Your text suggests that a relationship is less a thing and more of a process.
  • True
  • False
Separate research by Clark, Veroff, and others has identified positive climate as the best predictor of marital satisfaction.
  • True
  • False
Which of the following is not one of the five components of listening mentioned in your text?
  • paraphrasing
  • advising
  • supporting
  • Families do not create rituals.
Women are more prone than men to give supportive responses when presented with another person's problem.
  • True
  • False
Choosing the best language to share emotions includes using single words, describing what's happening to you metaphorically, and describing what you'd like to do.
  • True
  • False
Families low in both conversation orientation and conformity orientation are pluralistic.
  • True
  • False
The ability to recall is a function of:
  • juvenile delinquency. physical violence in marriages. depression ----all are correct
  • none of the answers
  • can change over time. ----all answers are correct are a function of the way people feel about one another refer to the tone of a relationship.
  • how much information there is.the number of times information is repeated.---all answers are correctwhether the information may be "rehearsed."
Sometimes, because of information overload, we choose to listen mindlessly rather than mindfully.
  • True
  • False
The theory that explains relationship development using an economic model is:
  • exchange
  • Experimenting
  • endorsement
  • self-talk
Communication climates:
  • none of the answers
  • "You said we were going too fast. Could you be more specific?"
  • False
  • can change over time. ----all answers are correct are a function of the way people feel about one another refer to the tone of a relationship.
Gottman claims that _____________ is not the sign of a troubled relationship.
  • supporting
  • False
  • complaining
  • Consensual
Nonverbal behaviors are a good source of relational messages.
  • True
  • False
Conformity orientation refers to the degree to which family communication stresses uniformity of attitudes, values, and beliefs.
  • True
  • False
Communicators generally express fewer emotions online than they do in person.
  • True
  • False
In mainstream U.S. society, the unwritten rules of communication discourage the direct expression of most emotions.
  • True
  • False
_____________ acknowledges the other person's communication, but shifts the conversation to a new direction.
  • conversation orientation.
  • laissez-faire
  • Tangential response
  • shared narratives
Being rushed, tired, or disturbed by some other matter is not adequate reason for postponing the sharing of a feeling.
  • True
  • False
All of the following are types of defense-arousing communication identified by Jack Gibb except:
  • spontaneity
  • share only one feeling at a time.
  • equality empathy ---certainty--- NOT ONE problem orientation. description
  • none are correct
Self-disclosure always leads to liking.
  • True
  • False
Counterfeit questions are associated with which Gibb component?
  • self-talk
  • True
  • False
  • strategy
Terminating a relationship can be a learning experience. Some of the positive things learned include:
  • Tangential response
  • share only one feeling at a time.
  • learning more about what is desired in a partner. not jumping into a relationship too quickly. gaining personal self-confidence. ---- all answers are correct learning how to communicate better.
  • perfection helplessness ---all are correct overgeneralization
Contemporary scholars maintain that fostering positive emotions is just as important as minimizing negative ones.
  • True
  • False
Families high in both conversation orientation and conformity are:
  • Consensual
  • control
  • False
  • paraphrasing
Messages that communicate "I know what's best for you, and if you do as I say, we'll get along" are associated with which Gibb component?
  • control
  • Consensual
  • True
  • causation
Emotion labor means that we have to figure out what emotions to show at work.
  • True
  • False
Sincere questions are attempts to send a message rather than receive one.
  • True
  • False
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