In terms of logical​ fallacies, what is a red​ herring?
  • Because you want them to lower their service fees p. 200
  • What do I want my audience to​ know? ( I thought this was wrong, but it is correct).
  • Focusing on an irrelevant issue to draw attention away from a central issue
  • Supporting an idea by comparing it to something that is not comparable
What is a progress report designed to​ do?
  • Give your supervisor an update on the status of a longer project
  • Use text to explain what the audience is seeing
  • In the​ opening, as the main idea (after the optional buffer) pg 189
  • The person to whom the message is addressed
Which type of evidence should you avoid using in an argument that supports your persuasive​ message?
  • ​Author, date, report title
  • Good News pg. 193
  • Report page length
  • Engineered statistics
Which of the following is NOT a benefit gained by outlining your content before​ composing?
  • Stressing the benefits of doing it
  • Put strict time limits on your drafting stage
  • Determining the accuracy of your graphics
  • The progress report is due tomorrow.
Design your slides so that​ you'll be able to​ _____ if you are presenting virtually via computer.
  • give the audience reasons for the request
  • You prefer being direct and are giving a presentation for your branch in Japan
  • Because you want them to lower their service fees p. 200
  • direct the audience to slide content by pointing with your voice
When is it acceptable for your presentation to include a photo found on the​ Internet?
  • Only when you cite the source on the slide
  • Describe your​ job-specific skills.
  • It allows you to visualize presentation flow
  • Does the document contain any typographical​ errors?
One way to convince an employer that you will be effective in an international work environment is to add a section called​ "_____" to your resume
  • Is there any reason why I might not be considered for the​ job?
  • International Expertise and Understanding
  • Determining the accuracy of your graphics
  • Stressing the benefits of doing it
Where do you place the bad news in a letter using the indirect​ approach?
  • Use text to explain what the audience is seeing
  • Asking your supervisor for clarification on a company policy
  • Because you want them to lower their service fees p. 200
  • In the body​ paragraph, after the reasons (explanations) pg. 189
Which method of delivering a cover letter is NOT​ appropriate?
  • formal report
  • facebook post
  • presentation
  • Fact refutation
How do you diplomatically reject a team​ member's idea while maintaining goodwill and ensuring that the person will continue to contribute in future​ projects?
  • Provide a convincing explanationp 197
  • In the body​ paragraph, after the reasons (explanations) pg. 189
  • Providing a detailed timeline
  • International Expertise and Understanding
When analyzing a topic from a persuasive point of​ view, which question would NOT be helpful to​ ask?
  • Your social media expertise
  • What medium do you need to use.
  • Admit you​ don't know the answer
  • Determining the accuracy of your graphics
Which of the following is NOT something a behavioral question is designed to determine during an​ interview?
  • Why you chose the medium you did
  • Put strict time limits on your drafting stage
  • Your social media expertise
  • Describe your​ job-specific skills.
In a recent National Association of Colleges and Employers​ survey, employers rated four​ communication-related skills as more important than technical knowledge. Which of the following is NOT one of​ them?
  • give the audience reasons for the request
  • Ability to code the corporate website.
  • Create a general and vague subject line
  • International Expertise and Understanding
Which type of persuasive message would you use to convince a seller that its return policy should NOT apply in your​ situation?
  • A customer claim
  • A white paper
  • Report page length
  • Background Information (pg.193)
What is an elevator pitch designed to​ do?
  • Convey your value and start a deeper conversation with a potential employer
  • Established by the shipment received​ yesterday, the unit cost will be​ $1.50.(Don't agree but whatever).....
  • Create a general and vague subject line
  • The person to whom the message is addressed
Where do you place the bad news when using the direct​ approach?
  • In the​ opening, as the main idea (after the optional buffer) pg 189
  • Asking your supervisor for clarification on a company policy
  • direct the audience to slide content by pointing with your voice
  • Use text to explain what the audience is seeing
How should you dress for a formal​ presentation?
  • ​Business-formal clothing
  • The report was finished late.
  • Admit you​ don't know the answer
  • Providing a detailed timeline
Which sentence is an example of​ refutation?
  • What do I want my audience to​ know? ( I thought this was wrong, but it is correct).
  • Even if you use a different​ formula, the numbers​ won't reach quota because one branch is still underperforming.
  • Does the document contain any typographical​ errors?
  • Asking your supervisor for clarification on a company policy
Who or what is a primary​ audience?
  • We approve your request to leave early tomorrow.
  • Students who have just graduated
  • The person to whom the message is addressed
  • The report was finished late.
What is the main difference between an abstract and an executive​ summary?
  • Put strict time limits on your drafting stage
  • Use text to explain what the audience is seeing
  • An abstract is used for informational reports and an executive summary is used for analytical reports.
  • What do I want my audience to​ know? ( I thought this was wrong, but it is correct).
Which country believes that contracts are always open for negotiating and merely indicate an interest in doing business instead of a firm​ commitment?
  • Brazil
  • China
  • Outlining
  • Memo
Which is NOT something you would ask when assessing your document for proper​ content?
  • Only when you cite the source on the slide
  • Because you want them to lower their service fees p. 200
  • Describe your​ job-specific skills.
  • Does the document contain any typographical​ errors?
Which is NOT an example of feedback in the communication​ process?
  • Focusing on an irrelevant issue to draw attention away from a central issue
  • The progress report is due tomorrow.
  • We approve your request to leave early tomorrow.
  • Asking your supervisor for clarification on a company policy
Which of the following is an example of an analytical​ report?
  • Fact refutation
  • Feasibility report
  • Raining cats & dogs
  • Strategic
Which of the following is the most professional and appropriate way of motivating your audience to comply with your persuasive request for a​ favor?
  • Stressing the benefits of doing it
  • Put strict time limits on your drafting stage
  • Why you chose the medium you did
  • What content do i Need
Which of the following is an​ idiom?
  • Providing a detailed timeline
  • Raining cats & dogs
  • What content do i Need
  • Fact refutation
Which of the following questions will NOT help you develop a solid communication​ strategy?
  • Strategic
  • What medium do you need to use.
  • What content do i Need
  • Fact refutation
Reading from notes or a script you hold during a​ presentation_____.
  • Asking your supervisor for clarification on a company policy
  • makes you look like a novice
  • What medium do you need to use.
  • The voice of the document
In which situation would you use the direct approach to organize a bad news​ message?
  • We approve your request to leave early tomorrow.
  • You prefer being direct and are giving a presentation for your branch in Japan
  • ​Purpose, audience,​ content, and medium
  • When the audience is unlikely to be angered by the news
Which country considers gains in status and power to be more important than gains in​ profit?
  • Brazil
  • face to face p 187
  • Strategic
  • Outlining
Which sentence is the most​ concise, having eliminated wordy phrases and obvious​ fillers?
  • Does the document contain any typographical​ errors?
  • We approve your request to leave early tomorrow.
  • Because you want them to lower their service fees p. 200
  • Describe your​ job-specific skills.
Which​ team-building technique are you using when you acknowledge a team​ member's contributions?
  • Helping others feel pride in their work
  • Determining the accuracy of your graphics
  • Because you want them to lower their service fees p. 200
  • ​Author, date, report title
In terms of logical​ fallacies, what is a hasty​ generalization?
  • Asking your supervisor for clarification on a company policy
  • Supporting an idea by comparing it to something that is not comparable
  • Drawing a conclusion from a sample that is either too small or does not represent the larger population
  • Focusing on an irrelevant issue to draw attention away from a central issue
Which is NOT a feature of a report​ deck?
  • Raining cats & dogs
  • Heavy visuals with minimal text
  • The report was finished late.
  • Report page length
Which of the following is the best example of a concise sentence​?
  • The progress report is due tomorrow.
  • Describe your​ job-specific skills.
  • Put strict time limits on your drafting stage
  • Providing a detailed timeline
Which applicant is the functional​ résumé style best suited​ for?
  • Ability to code the corporate website.
  • Give your supervisor an update on the status of a longer project
  • Students who have just graduated
  • The person to whom the message is addressed
Which of the following techniques is NOT designed to remove​ writer's block?
  • presentation
  • Providing a detailed timeline
  • Put strict time limits on your drafting stage
  • The progress report is due tomorrow.
What should you NOT do in the close of a​ bad-news message?
  • Explain the bad news
  • The voice of the document
  • Engineered statistics
  • Report page length
Which medium would you use if you had to send a travel expense report to your supervisor with​ original, hard-copy receipts​ attached?
  • Memo
  • Brazil
  • A customer claim
  • Email pg.187
Which of the following is NOT a topic your audience expects to be covered in a​ proposal's cover​ letter?
  • Your social media expertise
  • Stressing the benefits of doing it
  • The progress report is due tomorrow.
  • Why you chose the medium you did
What does​ "tone" refer to when used in the evaluating stage of the ACE​ process?
  • Why you chose the medium you did
  • ​Purpose, audience,​ content, and medium
  • The voice of the document
  • Describe your​ job-specific skills.
In terms of logical​ fallacies, what is a false​ analogy?
  • In the​ opening, as the main idea (after the optional buffer) pg 189
  • Supporting an idea by comparing it to something that is not comparable
  • Focusing on an irrelevant issue to draw attention away from a central issue
  • Drawing a conclusion from a sample that is either too small or does not represent the larger population
Which is NOT a category of common writing errors addressed in the revising stage of the ACE​ process?
  • Outlining
  • Report page length
  • Determining the accuracy of your graphics
  • Brazil
Which communication medium would you use to tell an employee that she got a lower bonus than​ projected?
  • Why you chose the medium you did
  • Email pg.187
  • Report page length
  • face to face p 187
Which graph is the best to use if you want to show changes over time to emphasize a​ trend?
  • A white paper
  • presentation
  • Line chart
  • What content do i Need
Which sentence is written using passive​ voice?
  • filter out emotional cues
  • Providing a detailed timeline
  • The report was finished late.
  • We approve your request to leave early tomorrow.
A​ non-competitive, solicited sales proposal that contains contractual information but no persuasive sales content is called a​ _____.
  • Good News pg. 193
  • face to face p 187
  • What content do i Need
  • statement of work
Which is NOT a reason to be sensitive to a vendor when communicating bad news about performance​ problems?
  • Report page length
  • Because you want them to lower their service fees p. 200
  • Asking your supervisor for clarification on a company policy
  • We approve your request to leave early tomorrow.
What format does a typical grant proposal​ take?
  • facebook post
  • Explain the bad news
  • A white paper
  • formal report
In which country is it typical for businesspeople to begin proposing and negotiating an agreement with conversations where both parties can learn more about what the other values and​ needs?
  • Outlining
  • China
  • Memo
  • Brazil
Which type of buffer does the following sentence​ use?​"I am pleased to inform you that part of your order will arrive earlier than​ promised."
  • A white paper
  • Good News pg. 193
  • Report page length
  • Engineered statistics
What form does an internal proposal usually​ take?
  • Fact refutation
  • ​Business-formal clothing
  • Strategic
  • Memo
Which is NOT a technique used to create an​ audience-oriented business recommendation​ memo?
  • Create a general and vague subject line
  • Ability to code the corporate website.
  • Does the document contain any typographical​ errors?
  • Established by the shipment received​ yesterday, the unit cost will be​ $1.50.(Don't agree but whatever).....
How can you organize the middle of the presentation so it will be easy to​ understand?
  • It allows you to visualize presentation flow
  • Emphasize points that are meaningful to the​ audience, limit the number of key​ points, and organize using recognizable patterns
  • Drawing a conclusion from a sample that is either too small or does not represent the larger population
  • An abstract is used for informational reports and an executive summary is used for analytical reports.
What type of report is intended to educate its audience on a topic central to the​ company's business?
  • The voice of the document
  • A white paper
  • ​Author, date, report title
  • Panel interview
In most business​ presentations, the main message should do all of these things EXCEPT​ ________.
  • give the audience reasons for the request
  • ​Purpose, audience,​ content, and medium
  • direct the audience to slide content by pointing with your voice
  • When the audience is unlikely to be angered by the news
Which of the formats below is most appropriate for an external​ proposal?
  • What content do i Need
  • Stressing the benefits of doing it
  • presentation
  • facebook post
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