_____ is a quality planning technique that helps identify which variables have the most influence on the overall outcome of a process.
  • External failure cost
  • Design of experiment
  • User acceptance testing
  • Design of experiments
_____ correct or prevent further quality problems based on quality control measurements.
  • Statistical sampling
  • Pareto charts
  • Performance
  • Process adjustments
Genichi Taguchi's _____ methods focus on eliminating defects by substituting scientific inquiry for trial-and-error methods.
  • Pareto charts
  • Robust Design
  • Reliability
  • software defect
The _____ model focuses on defining user requirements and planning software projects.
  • yield
  • BA unit test is done to test each individual component (often a program) to ensure that it is as defect-free as possible. Unit tests are performed before moving on to the integration test.
  • defect
  • SQFDSoftware Quality Function DeploymentSoftware Quality Function Deployment (SQFD)SQFD (Software Quality Function Deployment)
_____ are the screens and reports the system generates.
  • Functionality
  • Reliability
  • System outputs
  • Fitness for use
In a _____, the closer data points are to a diagonal line, the more closely the two variables are related.
  • software defect
  • quality audit
  • scatter diagram
  • normal distribution
A(n)_____ is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects.
  • Quality circles
  • control chart
  • quality audit
  • quality control
_____ is the ability of a product or service to perform as expected under normal conditions.
  • Performance
  • Process adjustments
  • Appraisal cost
  • Reliability
Watts S. Humphrey defines a(n) _____ as anything that must be changed before delivery of the program.
  • Standard deviation
  • defect
  • software defect
  • control chart
_____ are groups of non-supervisors and work leaders in a single company department who volunteer to conduct group studies on how to improve the effectiveness of work in their department.
  • quality audit
  • Fitness for use
  • Quality circles
  • quality control
The _____ means taking responsibility for failures or not meeting quality expectations.
  • cost of nonconformance
  • Six 9s of qualitySix nines of quality
  • Process adjustments
  • Standard deviation
_____ measures how much variation exists in a distribution of data.
  • Features
  • Process adjustments
  • Conformance to requirements
  • Standard deviation
The term _____ means a product can be used as it was intended.
  • quality control
  • fitness for use
  • Maintainability
  • Standard deviation
14.Complete the formula: sample size = 0.25 * ( _____ /acceptable error)^2
  • software defect
  • certainty factor
  • External failure cost
  • Statistical sampling
The purpose of _____ is to ensure that the project will satisfy the needs for which it was undertaken.
  • cost of nonconformance
  • Reliability
  • Six 9s of qualitySix nines of quality
  • project quality managementquality management
The International Organization for Standardization (ISO) defines _____ as "the totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs."
  • ISO 9000
  • define
  • quality
  • quality control
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