Getting others to do those things that need to be done, but that do not need your personal attention, is known as
  • Assertive behavior
  • Delegating
  • Express
  • C list
A calendar is the only tool you need to be organized
  • True
  • False
All of the following are true about "I" statements, except
  • When we use "I," we are avoiding directed critics
  • All the choices are correct
  • False
  • All the choices are true
Which of the following is true about nonverbal body language
  • When we use "I," we are avoiding directed critics
  • All the choices are correct
  • All the choices are true
  • A, B, C lists
As a first step in managing time better, you might want to analyze how you are currently spending your time
  • True
  • False
Relating your feelings regarding another person's behavior is which component of the DESC form
  • Aggressive behavior
  • Delegating
  • Express
  • False
Communication by body posture often says as much as the spoken word
  • True
  • False
Sacrificing your own needs or wants to meet someone else's needs or wants is known as
  • All the choices are correct
  • Nonassertive behavior
  • Assertive behavior
  • Aggressive behavior
Expressing yourself and satisfying your own needs, feeling good about this, and not hurting others in the process is known as
  • Assertive behavior
  • Nonassertive behavior
  • Aggressive behavior
  • Active listening
The purpose of the communication process is to convince someone that your point of view is correct
  • True
  • False
All of your goals should be equally important
  • True
  • False
The assertion theory is based upon the premise that every person has certain basic rights
  • True
  • False
Paraphrasing a speaker's words and feelings is known as
  • A, B, C lists
  • Active listening
  • Nonassertive behavior
  • Assertive behavior
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