CBSE Questions for Class 10 Economics Consumer Rights Quiz 3 - MCQExams.com

As per the Consumer Protection Act 1986, the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers’ is referred to as the right to redressal.

The Food and Agriculture Organization of the United Nations is an agency of the United Nations that leads international efforts to defeat hunger. Serving both developed and developing countries, FAO acts as a neutral forum where all nations meet as equals to negotiate agreements and debate policy.

The World Health Organization (WHO) is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland. The WHO is a member of the United Nations Development Group. Its predecessor, the Health Organization, was an agency of the League of Nations.

The consumer movement is an effort to promote consumer protection through organized social movements which in many places led by consumer organizations. It represents the rights of consumers, especially whose rights are infringed by the actions of corporations, governments, and other organizations which provide products & services to consumers.

Right to Information is an Act of the Parliament of India and replaces the Freedom of information Act, 2002. Under the provisions of the Act, any citizen of India may request information from a body of the government which would then be required to reply within thirty days. The Act also requires every public authority to computerize their records to certain categories of information so that the citizens need minimum recourse to request for information formally.

The Competition Act 2002:

This Act is related to monopolies and restrictive trade practices Act 1969. This Act is formed to encourage healthy competition and protect consumers from companies which hamper competition.

The Standard of Weights and Measures Act 1976:

This Act provides protection to consumers against malpractices of underweight, under measure. The provision of this Act is applicable on those goods which are sold or distributed by weight and measure.

The Prevention of Food Adulteration Act 1954:

This Act is formed to check Adulteration of food articles and ensure their purity so that the health of general public can be maintained.

1:In India, 24th December is being observed as National Consumer Day. On this day the Consumer Protection Act, 1986 had received the assent of the President.
2:The enactment of this Act was considered as a historic milestone in the consumer movement in the country.
3:This Act aims to provide consumers with effective safeguards against different types of exploitation such as defective goods, unsatisfactory services and unfair trade practices.

The Standards of Weights and Measures Act was passed in the year 1976 by Indian Government. This was passed to establish standards of weights and measures, to regulate trade or commerce to safeguard consumer interests.

Federal Food, Drug, and Cosmetic Act and Fair Debt Collection Practices Act are the two consumer laws of United States.

Federal Food, Drug, and Cosmetic Act: this is abbreviated as FFDCA. This law includes set of laws passed by Congress in 1938 giving authority to the U.S. Food and Drug Administration (FDA) to oversee the safety of food, drugs, and cosmetics.

The Fair Debt Collection Practices Act: this was approved in the year 1977. It establishes legal protection from abusive debt collection practices.

The greedy practices followed by sellers to make extra profits as a result of lack of consumer awareness include black marketing, misleading advertisements to improve the sale of quality less goods, overcharging than the original.

The act that provides relief to buyers of goods in case the goods purchased do not comply with the expressed condition is the Sale of Goods Act.

Indian Tolls Act deals with Government to levy Tolls on Public Roads and Bridges and Sheriffs' Fees Act for making better provision for the Sheriffs of Calcutta, Madras and Bombay. These two acts have nothing to do with the customer service.

COPRA is nothing but the Consumer Protect Act. It was introduced in the year 1986 by government of India to safeguard the rights of consumers from the greedy business people aiming only for the profits.

Grahak Suvidha Kendras are new initiatives of government which acts as a one stop centre for different consumer welfare services. By March 2015 there were six Grahak Suvidha Kendras located at Ahmadabad, Bangalore, Jaipur, Kolkata, Patna and Delhi. Therefore among the given options Hyderabad does not have Grahak Suvidha Kendras by March 2015.

Among the given options, state level consumer law of United States is California Department of Consumer Affairs. This department ensures professionalism in key industries and promotes consumer awareness. 

1:2005 was a momentous year for the right to information in India because it saw the enactment of a national right to information law.
2:The Central Act was passed by the Indian Parliament on 12 May 2005 and received Presidential assent on 15 June 2005. It came into force on 12 October 2005.

Steps have been taken by government for consumer protection and awareness. Government adopted six points under joint action plan, which include:

• Action against fake, substandard products
  
• Developing a self-regulation code
  
• Launching of joint awareness campaigns
  
• Ear marking of CSR funds for consumer welfare activities
  
• Jointly developing and implementing industry standards for grievance and redressal
  
• All industry to partner with national and state helplines.
  

AGMARK = Agricultural Mark i.e. the Certification and Standardization Mark for packaged Agricultural products in India. The AGMARK is legally enforced in India by the Agricultural Produce (Grading and Marking) Act of 1937 (and amended in 1986).

The greedy practices followed by sellers to make extra profits as a result of lack of consumer awareness include underweight and under-measurements, poor quality goods, increased prices, black marketing, misleading advertisements to improve the sale of quality less goods, overcharging than the original.

Consumer Protection Act, 1986 is an act of parliament passed in the year 1986 to protect the interests of consumers in India. It is very important because of the following functions 

• The right to be protected against the marketing of goods which are hazardous to life and property, 
• The right to informed about the quality, quantity, potency, purity, standard and price of goods, 
• The right to be assured, wherever possible access to a variety of goods at competitive prices.