CBSE Questions for Class 11 Commerce Business Studies Emerging Modes Of Services Quiz 5 - MCQExams.com

Outsourcing is a form of business where a company sets a contract with an outside company for the completion of a task through an electronic process in exchange for a certain amount of payment for the company. The biggest advantage of such a business is that it is open 24x7 and the customer does not have to wait for any other thing. 
Hence, D is the correct option.

1. Default on order taking/giving:- Seller may deny that customer ever placed the order.
2. Default on delivery:- Sometimes goods may be delivered at wrong address or goods other than orders may also be delivered.
3. Default on payment:- Sometimes the seller does not get the payment for the goods supplied whereas the customer claims that the payment was made. 

The transactions taking place between a business unit and its customers are known as B2C transactions. B2C enables the business to remain open to its customers on a round-the-clock basis. B2C transactions may involve:- 

1. Selling and Distribution
2. After-Sales Service 
3. Promotion and other marketing activities 
4. Lodging of complaints by customers

Vital information can be stolen or modified to pursue some selfish motive or just for fun. The common data storage and transmission risks are:

1. VIRUS (Vital Information Under Seize)
2. Hacking 

Transaction Risks can arise due to:-

1. Default on order taking/giving:- Seller may deny that customer ever placed the order.
2. Default on delivery:- Sometimes, goods may be delivered to the wrong address.
3. Default on payment:- Sometimes, the seller does not get the payment for the goods supplied, however, the customer claims that the payment was made.

Vital information can be stolen or modified to pursue some selfish motive or just for fun. The common risks in e-business are of:-

1. Virus (Vital Information Under Seize):- Some computer viruses are deadly. They clean up all the information stored in the computer memory and hamper the functioning of the business.
2. Hacking:- Hacking refers to unauthorized entry into a website. Hackers often destroy the data and information which causes huge losses to the owner.

Following are the means to restrict e-commerce are:

1. Setting up a special crime cell
2. Encryption
3. Digital signature

The common online transactional risks are:

1. Default on order taking/giving - Seller may deny that customer ever placed the order.
2. Default on delivery:- Sometimes, goods may be delivered at the wrong address or the wrong goods may get delivered.
3. Default on payment:- Sometimes, the seller does not get the payment for the goods supplied whereas the customer claims that the payment has been made.