CBSE Questions for Class 10 Elements Of Business Communication In Business Organisations Quiz 1 - MCQExams.com

________ includes the name and address of the reader.
  • Heading
  • The Inside Address
  • Reference
  • All of above
The letter must include a _________.
  • message
  • post script
  • enclosure
  • none of these
B revokes his acceptance by telegram. B's revocation is complete as against B :
  • When the telegram is dispatched
  • When the prosper receives the telegram
  • When the prosper confirms
  • When B receives the confirmation
A revokes his proposal to B by telegram. The revocation is complete as against B:
  • When the telegram is dispatched by A
  • When B confirms it
  • When B receives it
  • When A dispatched the telegram
A person is sound mind for the purposes of contracting:
  • Who is at the time of making the contract is capable of understanding it
  • Who is at the time of making the contract is capable of forming a rational judgment as to its effect upon his interest
  • All of the above
  • None of the above
Which one of the following is a form of informal communication?
  • Vertical Communication
  • Grapevine
  • Horizontal Communication
  • None of the above
Mainly in business the purpose of writing is to _______.
  • only entertain
  • only persuade
  • only Inform
  • both inform and persuade
Crosswise communication is also known as _________.
  • Horizontal communication
  • Diagonal communication
  • Upward communication
  • Downward communication
Which of the following is NOT a consideration when choosing words to communicate an idea?
  • All the words which have been used so far in the message
  • Whether the message will be printed or sent via e-mail
  • The audience you are addressing
  • The situation that is being dealt with
Grapevine consists of a complex network of _______ communication.
  • crosswise
  • formal
  • informal
  • none of the above.
Qualities that Press release should have _______.
  • news value
  • good display
  • formality
  • all of the above
Proper arrangement of various parts of letter is called __________.
  • physical appearance
  • layout
  • margin
  • all of above
The features that are found in the communication are ________.
  • it is between two persons
  • both receiver and sender agrees to the information exchanged
  • communication need not bring confidence but the information to be understandable to receiver
  • both a & c
Companies give public notice for ________.
  • change of name
  • change of representative
  • both a and b
  • none of the above
A press release should have _________.
  • Stories
  • Factuality
  • Photographs
  • Movies
A good press release should not be ______.
  • factual
  • lengthy
  • with news value
  • format based
Feasibility reports are __________.
  • Personal report
  • Recommendation report
  • Informal report
  • not reports as such
Sunita realizes that she has used the word "their" when she meant "there" before press release so she replaces her original word with the correct term. What part of the writing process done this activity represent?
  • Planning
  • Gathering
  • Revising
  • Editing
Which of the following must be written after the research is complete and the data are analyzed?
  • Recommendations
  • Methods
  • Scope
  • Definitions
Whenever an organization attains success on the basis of experiments and developments going on, it is communicated using ___ type of release.
  • Press release
  • Corporate appointments
  • R & D breakthrough
  • R & D press release
For a letter to be a good news letter it should have ___________.
  • Evident approach
  • Direct approach
  • Long sentences
  • Short sentences
Representations are made ______.
  • in order to voice a grievance
  • to secure a relief
  • for complimentary closure
  • both a & b
The process where a person makes public disclosure of corruption or wrong doing is known as ________.
  • Ethical survelliance
  • Whistle blowing
  • Press release
  • Shouting
Which of the following cannot result from incomplete messages?
  • Loss of goodwill
  • Loss of sales
  • Loss of valued customers
  • Gaining good name
Which function of communication transmits the data necessary for decision-making?
  • Emotional expression
  • Information
  • Control
  • Motivation
When 'an organisation needs to share important information with members of general public, it drafts a/an ______.
  • Public Notice
  • Office Memorandum
  • Agreement
  • Representation
Amit write a memo to his employees. Putting his thoughts onto papers is an example of _______.
  • Encoding
  • Interpreting
  • Messaging
  • Channeling
Which of the following will help make your business writing easy to read?
  • Using nouns rather than verbs to carry the weight of sentences.
  • Increasing wordiness.
  • Using transition words that link ideas.
  • Using passive verbs more often than active verbs.
Which of the following is an example of a salutation in a personal-business letter?
  • Dear Mohan
  • Dear Mr. Mohan
  • Coach Mohan
  • Mr. Mohan
Sunita made an error while preparing a business document. Choose the mistake.
  • She used all capital letters.
  • She underlined the words which were to be emphasized.
  • She only used two fonts.
  • All of the above
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