CBSE Questions for Class 10 Elements Of Business Communication In Business Organisations Quiz 15 - MCQExams.com

The application letter is_________.
  • a foreword
  • a statement of your job objective
  • a summary of your qualifications and experiences
  • a description of your core strengths and suitability for the job
The following is an example of______
Dear Sir

I am responding to your advertisement in the Ascent columns of the Times of India of $$5$$th July seeking Secretarial Officers for your company. I wish to be considered for the same position.
  • Job advertisement letter
  • Job interview letter
  • Job application letter
  • Letter of appointment
The following is an example of_________
Dear Rahul,

Please refer to your application for the post of Accounts Manager in our company.

You are invited to attend a personal interview with our General Manager on $$14$$th of June, $$2012$$ at $$1$$p.m. in our corporate office located in Prestige Point Chambers, Bajirao Road, Pune.

We regret to inform that we do not reimburse the travelling expenses of the local candidates.

Please confirm telephonically that this appointment suits you.
  • Job advertisement letter
  • Job interview letter
  • Job application letter
  • Letter of appointment
Good business letters are characterized by the following personal quality of the writer-
  • Humour
  • Seriousness
  • Formality
  • Sincerity
The simplified style business letter has-
  • complimentary close
  • Indentation
  • A salutation
  • A subject line
The following is an example of_________
Dear Vikrant

Please refer to your application and the subsequent interview for the post of a Store Manager in IXM Ltd.

We are pleased to inform that you have been selected for the position. A detailed letter will be mailed to you soon.

Yours sincerely
Manager - Human Resources
  • Job advertisement letter
  • Job interview letter
  • Job application letter
  • Letter of appointment
Which part of business letter comes after the body?
  • Closing
  • Signature
  • Heading
  • Salutation
Which is not a part to a business letter?
  • Indenting
  • Salutation
  • Inside Address
  • Signature
The application letter and the resume perform-
  • the same task
  • two different tasks
  • overlapping tasks
  • two opposite taske
If you get a large order or receive payments on time then you will write__________.
  • Congratulatory letter
  • Letters of sympathy
  • Condolence letter
  • Thank you letter
_________ are only sent when someone suffers a major loss or illness.
  • Congratulatory letter
  • Letters of sympathy
  • Business letter
  • Thank you letter
____________ provide news about people who have just passed away.
  • Promotion notices
  • Office circulars
  • Obituary notices
  • Office memorandums
The following is an example of -
Mrs. A. Bhosale and her children, Aniket and Tanishka express their grateful thanks to those who condoled the death of her husband, Sushant Bannerji of XYZ Ltd. in the recent air crash and express their inability to acknowledge the messages individually.
  • Tender notice
  • Press release
  • Obituary notice
  • Acknowledgement Card
If your friend, colleague or a business associate earn a promotion, recognitions, honour or an award you will write__________.
  • Congratulatory letter
  • Thank you letter
  • Letters of sympathy
  • Condolence letter
How many parts to a business letter are there?
  • $$6$$
  • $$1$$
  • $$4$$
  • $$9$$
The following is an example of-
Dear Prashant,

I was delighted to learn that your work on cryogenic engine has been appreciated by the Indian Space Research Organization. I am confident that it will be possible to manufacture these engines indigenously and our dependence on other countries will end soon.

I feel proud of your achievement and send you my best wishes for the future.
  • Congratulatory letter
  • Sympathy letter
  • Thank you letter
  • Condolence letter
What do you write in the salutation is you don't know an exact name?
  • Leave it blank
  • Take you best guess
  • Write Dear Person
  • Write Dear Sir or Madam
The following is an example of-
Dear Soniya,
I an distressed to learn about the sudden passing away of your dear husband Samir during my absence from India. I find it very hard to believe it and still feel he will suddenly show up in office and shake my hand vigorously as he always did. I know that your loss is much greater and that it will be very difficult for you to forget him.

I pray to the Almighty to give you and your children courage to bear his loss.

May his soul rest in peace!

Yours sincerely, 

Vinod Kawade
  • Congratulatory letter
  • Letters of sympathy
  • Condolence letter
  • Thank you letter
Which part of a business letter uses a colon?
  • Heading
  • Salutation
  • Inside address
  • Signature
The purpose of a "no" response letter is to leave the reader with -
  • Reasons for the rejection of the request
  • Unpleasant feelings
  • Minimum disappointment
  • No future hope
Which of the following may sometime is statutorily required?
  • Advertisement
  • Press release
  • Sales circular
  • Public Notice
Business letters produce immediate effect because they are-
  • Interesting
  • Informal
  • Formal
  • Brief
A sales letter drafted for a large number of people is known as-
  • Sales manual
  • Sales Order
  • Sales Enquiry
  • Sales Circular
Interview letters should not contain information about the _______.
  • Position applied for
  • Date, time and venue of the interview.
  • Job details & profile
  • All of above
Letter Orders must contain : ________
  • An accurate description of goods
  • Quantity or number required
  • Delivery details such as time and place.
  • All of above
A letter of enquiry may be related to_______.
  • Sales
  • Status
  • (A) or (B)
  • (A) & (B)
Arrange the following parts of a bad news letter in the recommended order.
(1) Present the bad news positively
(2) End on a positive note
(3) Be neutral to the answer and set up a strategy
(4) Explain or justify the facts
Select the correct answer from the options given below -
  • (4) (3) (1) (2)
  • (3) (1) (4) (2)
  • (3) (4) (1) (2)
  • (1) (4) (3) (2)
_______ may be defined as invitations to submit "bids to provide such goods/ services at quoted prices and subject to stated conditions".
  • Public Notice
  • Press Release
  • Tender Notices
  • Obituary Notice
The test of a good enquiry letter is that it should state the purpose of the letter ____________.
  • Clearly
  • Completely
  • Concisely
  • All of above
The informal network of communication represent natural desire of people in the organization to interact and communicate with each other.
  • True
  • Partly true
  • False
  • None of above
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