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CBSE Questions for Class 10 Elements Of Business Communication In Business Organisations Quiz 16 - MCQExams.com
CBSE
Class 10 Elements Of Business
Communication In Business Organisations
Quiz 16
Your Resume should : ______
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Mention career goals and specific job objectives
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Explain how your qualifications and experience are suitable for the job on offer.
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Give evidence of excellent writing skills
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All of above
_______ is drafted with a large number of people in mind.
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Sales manual
0%
Sales Circular
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Sales Letter
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All of above
Explanation
A sales
circular
definition
is
one that uses the term(
s
) being defined as a part of the definition or assumes a prior understanding of the term being defined. There are several kinds of
circular
definition, and several ways of characterising the term pragmatic, lexicographic and linguistic.
Goodwill letters should be-
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Brief
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Short
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Very long
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None of above
Explanation
A
goodwill letter
is a request to a bank, lender, or other creditors to remove a missed payment or other mistakes from your credit report an action known as a
goodwill
adjustment. As the name implies, the creditor is under no obligation to comply with or even consider your request. These letters should be brief.
Which of the following is not principle of communication?
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Principle of clarity
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Principle of integraty
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Principle of prudence
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Principle of strategic use of informal organization
Explanation
The
prudence concept
, also known as the conservatism
principle
, is an accounting
principle
that requires an accountant to record liabilities and expenses as soon as they occur, but revenues only when they are assured or realized.
It is an accounting principle and not a principle of communication.
Hence, C is the correct option.
Letters of Sympathy is drafted for ______ moments.
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Happy
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Sad
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Good
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(B) & (C)
Which of the following method is best for taking interview for high post?
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On telephone
0%
Pre recorded video
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Face to face
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All of above
Explanation
Face to face interviews
are far more advantageous than phone
interviews
.
Interview
candidates have more opportunities to impress the interviewer with their clothing, mannerisms and facial expressions. On the flip-side, they have just as many ways to shoot themselves in the foot.
______also known as grapevine.
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Formal communication
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Official communication
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Informal communication
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Isolated communication
Explanation
Informal Communication is the casual and unofficial form of communication wherein the information is exchanged spontaneously between two or more persons without conforming to the prescribed official rules, processes, systems, formalities, and chain of command. It is also known as grapevine communication.
Organizations publish _____ when they have to procure goods and services on a large scale or get project executed.
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obituary notice
0%
press release
0%
tender notices
0%
all of above
Occasional buyers place orders through _________.
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letters
0%
tender notices
0%
press release
0%
all of above
The main purpose of a group discussion is to measure _________________.
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knowledge
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Personality
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Group communication skills
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Leadership skills
Explanation
The main purpose of a group discussion is to measure group communication skills. Group communication skills deal with how a person in a group is able to communicate with other persons and influence his/her idea on others. Group communication skill is necessary in order to achieve group goals effectively and efficiently.
There are________ C's of affective communication.
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Five
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Seven
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Three
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Ten
Explanation
There are seven C's of effective communication. The seven C's of communication involves: clarity, completeness, conciseness, concreteness, courtesy, correctness and consider. these seven C's of communication is of utmost necessary to facilitate an effective communication process.
The following are tips for the application letter except __________________.
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meticulously check your spelling , writing, and grammar.
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be as clear as possible about the kind of opportunity and industry you're looking for.
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write to a specific person using his/her name, title, and department.
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all the above are tips for the application letter.
Explanation
Application letter can be defined as a letter for applying to a particular job role in an organization. It should contain all the qualifications and experiences of the person. Following are tips for the application letter:
a) meticulously check your spelling , writing, and grammar.
b) be as clear as possible about the kind of opportunity and industry you're looking for.
c) write to a specific person using his/her name, title, and department.
Facial expressions; Gestures; Eye contact; Nodding the head and physical appearance are the form of _________________.
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Verbal communication
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Non-verbal communication
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Oral communication
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Visual communication
Explanation
Facial expressions; Gestures; Eye contact; Nodding the head and physical appearance are the form of non-verbal communication as these forms of communication do not involve the usage of spoken words. Non-verbal communication can be defined as a process of transmission of any information or message without the help of the spoken words.
Don't think there are no crocodiles because the water is calm _______________.
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Simple Sentence
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Compound sentence
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Complex sentence
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Mixed sentence
Which of the following is a fact about resumes?
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The more information you present about yourself the better.
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Your resume will be read carefully by an interested employer.
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The purpose of a resume is to list all your skills and abilities.
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Your resume probably has less than 45 seconds to make an impression.
Explanation
Your resume probably has less than 45 seconds to make an impression- this is a fact about resumes. Resume should be made in a precise manner. It should maintain the clarity of the information provided in short. Resume is also known as bio-data or curriculum vitae.
communication in the sense of transfer of information and understanding will fail if the receiver pays little or no attention to the message. Such barrier in communication known as -
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Distortions of information
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Premature evaluation
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Resistance to change
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Perfunctory attention
Explanation
The definition of
perfunctory
is done in a routine manner, without much care or
attention
. An example of
perfunctory
is a quick check of a car by a rental agency. An example of
perfunctory
is a businessman who signs letters without reading them.
Functional coordination is one important reason for communicating with _______________.
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Superiors
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Peers
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Subordinates
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Employees unions
Explanation
Functional coordination is one important reason for communicating with peers. Functional coordination help to ensure that proper functions are been carried out in an organization in order to achieve the organizational goal in an effective manner. It helps to integrate group efforts.
Which of the following is not a communication barrier in a meeting scenario?
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Using jargon
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High inertia amongst group members
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Members who lack skill in managing and facilitating mutual decision making
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Providing a script (agenda)
Explanation
Providing a script (agenda) is not a communication barrier in a meeting scenario. It in turn helps to facilitate effective communication. Providing an agenda in a meeting helps to draw the attention of the members present their and effective communication can be taken place by the sender.
Wrong decoding means: _____________.
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Badly worded message
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Message sent to wrong receiver
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Interpreted meaning is different from intended message
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Message sent by wrong sender
Explanation
Wrong decoding means interpreted meaning is different from the intended message. This means that the message which the sender wanted to send got misinterpreted or misunderstood by the receiver while transmitting the information in the communication process. Wrong decoding hampers the proper communication process.
Which of the following statements concerning grapevine is NOT correct?
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Grapevine is generally used irregularly in organizations
0%
Grapevine can and often does generate harmful rumors
0%
Some managers use grapevine to their advantage
0%
In time, and with proper pressure, grapevine can be eliminated
Explanation
In time, and with proper pressure, the grapevine can be eliminated- this statement is wrong concerning grapevine. Grapevine can be defined as an informal structure of the organization and informal organizational structure gets created automatically without any intended efforts of managers.
Hence, D is the correct option.
Angry words spoken in a calm voice with a smiling face are most likely to convey _______________.
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Happiness
0%
A mixed message
0%
Calmness
0%
Anger
Explanation
Angry words spoken in a calm voice with a smiling face are most likely to convey happiness. It is a type of semantic barrier of communication as the message or information conveyed by the manager is misinterpreted because of faulty body language and gestures of the manager.
Letter orders must contain:
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An accurate description of goods
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Quantity or number required.
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Delivery details such as time and place.
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All of above
Explanation
Letter order can be defined as a written document written by a buyer informing about the details related to the order of products or services which the buyer wishes to purchase. It should contain all the information in a proper manner. Letter orders must contain:
a) An accurate description of goods
b) Quantity or number required.
c) Delivery details such as time and place.
Hence, D is the correct option.
________also known as grapevine.
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Formal communication
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Official communication
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Informal communication
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All of above
Explanation
Informal communication is also known as grapevine. People also communicate within the organization at a personal level, this is known as an informal communication or grapevine. Informal communication can be defined as communication between the individuals or groups which is not officially recognized.
According to ______"co-ordination is the effect to assure a smooth interplay of the functions and forces of the different component parts of an organization to the end that its purchase will be realized with a minimum of friction and a maximum of collaborative effectiveness."
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Luther
0%
Tead
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Henry
0%
Frederick
Explanation
According to Tead, "co-ordination is the effect to assure a smooth interplay of the functions and forces of the different component parts of an organization to the end that its purchase will be realized with a minimum of friction and a maximum of collaborative effectiveness." Coordination can be defined as synchronization of efforts from the stand-point of time and the sequence of execution. Coordination is the essence of management.
A letter of enquiry may be related to ______________.
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Sales
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Status
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Purchase
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(a) & (b)
Explanation
A letter of inquiry may be related to sales and status. In business communication, a letter of inquiry is a written document that is written in order to seek some details related to sales or status. It is considered an important mode of communication in the business environment.
Hence, D is the correct option.
Sarbanes-Oxley Act of 2002 is named after which of the following experts?
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Aristotle
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Senator Paul Sarbanes
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Michael Oxley
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Both (a) & (b)
Explanation
Sarbanes-Oxley Act of 2002 is named after the following experts:
a) Aristotle
b) Senator Paul Sarbanes
It is a federal law that established sweeping auditing and financial regulations for public companies.
Hence, D is the correct option.
Formal channels of communication also referred as ___________________.
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Communication through the chain of command
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Communication through principle of exception
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Communication through man machine system
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None of above
Explanation
Formal channels of communication are also referred to as communication through the chain of command. Because of the formal channels of communication, a superior-subordinate relationship between managers and workers can be maintained in the organization. The chain of command helps to facilitate a proper communication process in the organization.
Hence, A is the correct option.
Which of the following may sometimes is statutorily required?
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Advertisement
0%
Press release
0%
Sales circular
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Public notice
Explanation
Public notice may sometimes is statutorily required. The public notice is published in order to display information in places where public is likely come into notice. Public notice can be defined as a written document used to notice public or persons affected.
Interview letters should not contain information about the ____________________.
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Position applied for
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Date, time and venue of the interview
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Job details & profile
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All of above
Explanation
Interview letters should not contain information about the job details and profile. Interview letter can be defined as a written document which is sent by the interviewer in order to invite the candidates for interview in order to hire for a job position. In the interview letter, date, time and venue of the interview are mentioned.
Which of the following assumptions is/are applicable for 'Theory X'?
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Employees must be persuaded, rewarded, punished and threatened with sanctions so that they put in sufficient efforts for accomplishing organizational objectives.
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Under proper organizational conditions and method of operation man will exercise self-control towards achieving his own goals and those of the organization.
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Incentive, threat or external controls are not the only means of motivating people to work for organizational objects.
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All the above
Explanation
Employees must be persuaded, rewarded, punished, and threatened with sanctions so that they put in sufficient efforts for accomplishing organizational objectives- this assumption is applicable for "Theory X". Theory X is one of the theories related to human work motivation and management. Theory X generally reflects an underlying belief that management must counteract an inherent human tendency to avoid work.
Hence, A is the correct option.
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Practice Class 10 Elements Of Business Quiz Questions and Answers
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