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CBSE Questions for Class 10 Elements Of Business Communication In Business Organisations Quiz 17 - MCQExams.com
CBSE
Class 10 Elements Of Business
Communication In Business Organisations
Quiz 17
Which of the following assumption is/are applicable for 'Theory Y'?
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People dislike the work which implies that they are required to directed and controlled through active intervention by management.
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Man is not inherently passive or resistant to organizational needs.
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The average man by nature is indolent and has an inherent dislike for work; he will not work if possible.
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All of above.
Explanation
Man is not inherently passive or resistant to organizational needs- this assumption is applicable for "Theory Y". Theory Y is one of the theories related to human work motivation and management.
It describes two contrasting sets of assumptions that managers make about their people. It is developed by Douglas Mc Gregor.
Hence, B is the correct option.
Which of the following assumptions is/are applicable for 'Theory Y'?
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The average human being does not inherently dislike work.
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Every man has his own potentials for development, the capacity for assuming responsibilities and management need not to them there.
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Under proper organizational conditions and method of operation man will exercise self-control towards achieving his own goals and those of the organization.
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All of above
Explanation
Theory Y is one of the theories related to the human work motivation and management.
It describes two contrasting sets of assumptions that managers make about their people. It is developed by Douglas Mc Gregor.
Following assumptions are applicable for 'Theory Y':
a) The average human being does not inherently dislike work.
b) Every man has his own potentials for development, the capacity for assuming responsibilities and management need not to them there.
c) Under proper organizational conditions and method of operation man will exercise self-control towards achieving his own goals and those of the organization.
Which of the following assumption is/are applicable for "Theory X"?
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Under proper organisational conditions and methods of operation man will exercise self-control towards achieving his own goals and those of the organisation
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Man is inherently resistant to change and passive to organizational needs.
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Every man has his own potentials for development, the capacity for assuming responsibilities and management need not to them there.
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All of above.
Explanation
Man is inherently resistant to change and passive to organizational needs- this assumption is applicable for "Theory X". Theory X is one of the theories related to human work motivation and management. Theory X generally reflects an underlying belief that management must counteract an inherent human tendency to avoid work.
Hence, B is the correct option.
'Grapevine' refers to a term used in relation to _________________.
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Formal communication
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Informal communication
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Both formal and informal communications
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This term is not used in relation to communication
Explanation
'Grapevine' refers to a term used in relation to informal communication. People also communicate within the organization at a personal level, this is known as an informal communication or grapevine. Informal communication can be defined as communication between the individuals or groups which is not officially recognized. Informal communication is also known as grapevine.
Outward mail means___________.
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Mail received in the office
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Mail sent out to customers
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Personal mail received by the employees
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Personal mail sent by the employees
Explanation
Outward mail is the mail that is sent out to customers. Outward mail is an outward communication which is an integral part of corporate communication. They are sent out to customers at large.
A letter of credit is opened on behalf of a/an _____________.
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Exporter
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Importer
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Buying agent
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Bank
Explanation
A letter of credit is opened on behalf of an importer. A letter of credit refers to a bank agreeing to accept and pay on due date. A letter of credit can be defined as a written commitment to pay the seller if the importer fails to make the payment to seller or exporter on time.
One of the steps that may be required for achieving effective coordination is ______________________________.
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Reporting on performance and taking remedial measures
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Training in leadership and supervisory abilities of controllers of activity
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Transmission of messages in a full line communication channel
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Making an honest appraisal and initiating rewards/ punishments
Explanation
One of the steps that may be required for achieving effective coordination is transmission of messages in a full line communication channel. Communication channel consists of sender, message, encoding, media, decoding, receiver, feedback. Breaking this communication channel while transmission of any information or message will not help to achieve effective coordination in the organization.
A letter of credit refers to ________________________.
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A letter sent by importer to exporter sanctioning credit deal
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A letter sent by exporter to importer sanctioning credit deal
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A letter containing condition of credit purchase
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A bank agreeing to accept and pay on due date.
Explanation
A letter of credit refers to a bank agreeing to accept and pay on due date. A letter of credit is issued on behalf of an importer. A letter of credit can be defined as a written commitment to pay the seller if the importer fails to make the payment to seller or exporter on time.
One most important advantage of using social media is the online sharing of knowledge and information among the different groups of people.
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True
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False
Explanation
One most important advantage of using social media is the online sharing of knowledge and information among the different group of people- this is a true statement. Social media takes on different forms including internet forums, micro-blogging, podcasts, etc. Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships. Social media can be defined as a platform where any information or idea can be transmitted via virtual network.
Social media takes on different forms including __________.
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Internet forums
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Microblogging
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Podcasts
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All of the above
Explanation
Social media takes on different forms including internet forums, micro-blogging, podcasts, etc. Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships. Social media can be defined as a platform where any information or idea can be transmitted via virtual network.
Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships.
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True
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False
Explanation
Social media adds business value by building networks that enhance competitive edge, enable the exchange of information, and foster strong relationships- this is a true statement. Social media can be defined as a platform where any information or idea can be transmitted via virtual network.
Most of the media are ___________.
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Direct in nature
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Indirect in nature
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Both (A) and (B)
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None of these
Letter of sympathy is a part of ____________.
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Inter-departmental
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Press Release
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Goodwill Letters
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None of these
Match the items of List-I with the items of List-II and select the correct answer.
List-I
List-II
(i) Grapevine
(a) Task group
(ii) Formal group
(b) Field force theory
(iii) Informal group
(c) Gossip
(iv) Kurt Lewin
(d) National group
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$$(i) - (c), (ii) - (a), (iii) - (d), (iv) - (b)$$
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$$(i) - (d), (ii) - (c), (iii) - (b), (iv) - (a)$$
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$$(i) - (a), (ii) - (b), (iii) - (c), (iv) - (d)$$
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$$(i) - (b), (ii) - (a), (iii) - (d), (iv) - (c)$$
Which of the following is not a guideline for writing minutes?
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Record full text of motion.
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Ensure each item has been recorded.
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Ensure separate paragraph for each item.
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Re-organisation of work.
Explanation
General Guidelines for writing minutes are as follows:
Use separate paragraph for each item.
Defamatory language, irrelevant point should not be recorded.
Language should be simple and precise.
Record full text of motions.
When taking notes of a meeting don't try to write everything down. Concentrate only on what is relevant and what decisions are taken.
Ensuring that each item discussed in the meeting has been recorded.
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