CBSE Questions for Class 10 Elements Of Business Communication In Business Organisations Quiz 4 - MCQExams.com

An acceptance:
  • Must be communicated to the offence
  • Must be absolute and unconditional
  • Must be accepted by the person having authority to accept
  • All of the above
Language used for business communication should be
  • Simple
  • Complex
  • Grammatical
  • Both a & c
Which of the following is NOT consideration when choosing words to communicate an idea?
  • All the words which have been used so far in the message
  • Whether the message will be printed or sent via e-mail
  • The audience you are addressing
  • The situation that you are dealing with
Which among the following is sensation thinker?
  • School teacher
  • Engineers
  • Actors
  • All of these
What are the factors in the perceiver that influence perception?
  • Interest and experience
  • Interest and background
  • Interest and time
  • Experience and proximity
Mainly in business the purpose of writing is to
  • Entertain
  • Persuade
  • Both inform and persuade
  • Inform
What are the factors in the situation that influence perception?
  • Interest and time
  • Interest and social setting
  • Work setting and time
  • Experience and proximity
Types of media used to direct information upward are
  • Letters and newspaper
  • Inter office memo
  • Reports
  • Both b and c
Which is a technique of selection?
  • Lectures
  • Conference
  • Managerial Grid
  • All of these
The features that are found in the communication are.
  • It is between two persons
  • Both receiver and sender agrees to the information exchanged
  • Communication need not bring confidence but the information to be understandable to receiver
  • Both a & c
What are the factors in the target that influence perception?
  • Interest and experience
  • Interest and background
  • Interest and time
  • Similarity and proximity
If people interpret on the basis of their interests, background, experience and attitudes, then it is known as ___________.
  • Selective perception
  • Halo effect
  • Contrast effect
  • Stereotyping
Encoding is affected by certain conditions, one of them is _____________.
  • social loafing
  • culture
  • social-cultural system
  • social interest
Which among the following is a style of decision making?
  • Conceptual
  • Behaviour
  • Analytical
  • All of these
Judging someone on the basis of one's perception of the group to which that person belongs, is known as _______.
  • Selective perception
  • Halo effect
  • Contrast effect
  • Stereotyping
Who, for the first time, adopted somewhat paternalistic attitude towards his employee?
  • Harold Koontz
  • Famularo
  • Robert Owne
  • Flippo
___________ delegation goes by a climate of understanding between the superior subordinate.
  • General
  • Specific
  • Formal
  • Informal
Who has given the concept of "Home-Grow"?
  • Harold Koontz
  • Famularo
  • Stephen Robbins
  • Flippo
Retranslating a sender's communication message is known as _____________.
  • Decoding
  • Channel
  • Encoding
  • Filtering
The essence of which theory is that the stress is the enemy of rationality ____________.
  • Cognitive Resource Theory
  • Fiedler Contingency Model
  • Behavioural Theories
  • Situational Leadership Theory
Which is a component of context in a team effectiveness model?
  • Autonomy
  • Performance evaluation
  • Conflict
  • Roles and diversity
Resources and capabilities that serve as a source of competitive advantage for a firm over its rivals are _____________.
  • competencies
  • values
  • capability
  • core competencies
Who observed the "will do" and "can do" feature of performance?
  • Richard Calhoon
  • Francis A. Walker
  • Fran Gilbret
  • Lilian Gilbreth
Written essays, critical incidents, graphic rating scale, BARS, multi-person comparison, group order ranking are the methods of ____________.
  • work sampling
  • assessment centers
  • performance simulation lest
  • performance evaluation
A Management Information System is a formal computer assisted organizational function designed to provide managers with information to help their ____________.
  • Cost pricing
  • Cost evaluation
  • Profit making
  • Decision-making
The Big Five Model is most widely used framework of ____________.
  • Leadership
  • Learning
  • Training
  • Personality
The use of pre-designed set of questions used in an interview process results in a ___________.
  • behavioural interview
  • situational interview
  • non-directional interview
  • structured interview
A senior employee who sponsors and supports a less experienced employee (a protege) is a ___________.
  • Mentor
  • Trainer
  • Counselor
  • Supervisor
Which of the following is/are not a type of Learning?
  • Attitudinal Warning
  • Vocational truth
  • Appreciative learning
  • Conceptual learning
Which among the following is an element of expert power?
  • Special knowledge
  • Legal
  • Personality
  • Control
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