CBSE Questions for Class 10 Elements Of Business Communication In Business Organisations Quiz 6 - MCQExams.com

Arm and hand movement are started via_
  • Spinal cord
  • Thumb movement
  • Motor cortex in the brain
  • Not specified
Communication is a process by which information is exchanged between individuals through a common system of :
(X) Symbols
(Y) Signs
(Z) Behaviour
Select the correct answer from the options given below.
  • (X) and (Z)
  • (Y) and (Z)
  • (X) and (Y)
  • All of the above
It can be inferred from the passage that which of the following would most probablybe one major differencein behavior between Manager X, who uses intuition to reach decisions, and Manager Y,who uses only formaldecision analysis?
  • Manager X analyzes first and then acts; Manager Y does not.
  • Manager X checks possible solutions to a problem by systematic analysis; Manager Y does not
  • Manager X takes action in order to arrive at the solution to a problem; Manager Y does not.
  • Manager Y draws on years of hands-on experience in creating a solution to a problem; Manager X does not.
  • Manger Y depends on day-to-day tactical maneuvering; manager X does not
Invitations are normally sent only when the occasion is very formal.
  • True
  • False
  • Partly true
  • None of above
__________ is an unspoken or unwritten message that body language.
  • Non-verbal communication
  • Verbal communication
  • Informal communication
  • Both (A) and (B)
No abbreviations such as 'UR' for 'your' are used in official communication.
  • True
  • FAlse
  • Partly true
  • None of above
Which of the following is example of written communication?
  • Notice, agenda, notes on agenda
  • Minutes of meetings
  • Leaflet/ Brochure/ Handbill
  • All of above
Which of the following is non verbal communication?
(X) Oral communication
(Y) Written communication
(Z) Audio-visual communication
Select the correct answer from the options given below-
  • (X)
  • (Y)
  • (Z)
  • None of the above
It is advisable to use the telephone to reply to invitation.
  • True
  • False
  • Partly true
  • None of above
Which of the following is not example of written communication?
  • Memo
  • Office order
  • Circulars
  • TV news
Which of the following is non verbal communication?
I. Movements
II. Meetings
III. Eye contact
IV. Conferences
V. Nodding the head
Select the correct answer from the options given below-
  • II, IV, I
  • III, V, IV
  • I, V, II
  • V, I, III
Which of the following is non verbal communication?
I. Facial expressions
II. Gestures
III. Audio-visual communication
Select the correct answer from the options given below-
  • (I)
  • (II)
  • (III)
  • (I) & (II)
The communication network in which all subordinates under a supervisor communicate through supervisor only is _________.
  • Single chain
  • Inverted V
  • Wheel
  • Free flow
Promotion mix is the particular combination of promotional tools used by a company to ________ with its audiences.
  • Communicate
  • Help
  • Purchasing Decision
  • Plan
The normal time limit for filing a first appeal before the departmental first authority?
  • Within 6 Months from the date of the communication of the Order
  • Within 4 Months from the date of the communication of the Order
  • Within 3 Months from the date of the communication of the Order
  • Within 2 Months from the date of the communication of the Order
Communication is a ________.
  • multiple function
  • stable function
  • pervasive function
  • comprehensive function
Receiver is also known as ______.
  • messenger
  • sender
  • communicatee
  • mediator
The word 'Communication' has been derived from _______
  • Greek word
  • Latin word
  • German word
  • French word
The subject matter of communication is _______,
  • encoding
  • message
  • information
  • all of the above
Motive is a.
  • Strong feeling
  • Desire or emotion
  • Urge and instinct
  • All the above
A receiver is ___________________.
  • An independent person
  • A dependent person
  • An instrument
  • A shareholder
Communication is a ______.
  • single-way process
  • two-way process
  • triple way process
  • none of the above
Communication involves _______.
  • exchange of ideas
  • sharing of ideas
  • opinions and facts between two or more persons
  • all of the above
'Communis' implies _______.
  • communism
  • commit
  • common
  • collusion
How the sign language are expressed?
  • By writing
  • By speaking
  • By use of hand and arms
  • None of these
Formal communication is ________.
  • official channel
  • unofficial channel
  • impersonal
  • both (a) and (c)
Feedback is the ______.
  • act of translating the message into words
  • subject matter of communication
  • media through which the message passes from the sender to the receiver
  • response, reaction or reply by the receiver
Promotion is?
  • Customer's responsibility
  • Producer's responsibility
  • Wholesaler's responsibility
  • Retailer's responsibility
Match the following.
$$1$$. Encodinga) A process that converts an idea into a message form
$$2$$. Message Transmissionb) The channel through which communication is transmitted
$$3$$. Receptionc) The message is recognised by the receiver
$$4$$. Decodingd) Interpretation of the language
  • $$1$$-a, $$2$$-c, $$3$$-d, $$4$$-b
  • $$1$$-a, $$2$$-b, $$3$$-c, $$4$$-d
  • $$1$$-a, $$2$$-b, $$3$$-d, $$4$$-c
  • $$1$$-b, $$2$$-c, $$3$$-a, $$4$$-d
Horizontal communication refers to ___________.
  • the flow of communication from subordinates to superiors
  • the transmission of information among the positions at the same level of the organisation
  • the flow of communication from superiors to subordinates
  • high level communication
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