CBSE Questions for Class 12 Commerce Business Studies Consumer Protection Quiz 3 - MCQExams.com

The state commissions are set up in each state by ___________________
  • Central Government
  • State Government
  • High court
  • Supreme court
___________ are set up in each district by the concerned State Government.
  • State Commission
  • District Forums
  • National Commission
  • None of these
Which act safeguards and provides reliefs to the buyers of the goods in case the goods purchased do not match with express or implied conditions or warranties?
  • Sale of goods Act, 1930
  • Consumer protection Act, 1986
  • The Indian Contract Act,1872
  • None of these
Who can file a complaint under the Consumer Protection Act, 1986?
  • Any registered consumers association
  • Any consumer
  • A legal heir or representative of a deceased consumer.
  • All of these
District forums, State Commission and National Commission have the power to
i. Receive affidavits
ii. Order to replace goods
iii. Award compensation
iv. Examine books of accounts
  • (i) and (ii)
  • (i) and (iii)
  • (i), (ii) and (iii)
  • All of the above
Which of the following deliveries is called as a Construction delivery?
  • Sudhanshu gives key of a ware- 23-house containing goods sold
  • Sudhakar sold 100 mobile sets to Shubham but there are in a warehouse
  • Sumit gives physical delivery of an inkpot to Sachin
  • Sonali transfers the R. R. of goods sold to Samali
What is the importance of consumer protection from the point of view of a consumer?
  • Protection against malpractices or exploitation of sellers
  • To organise in the form of consumer organisations
  • Consumer awareness
  • All of these
In case the aggrieved party is not satisfied with the order of the District Forum, within which period a complaint must be filed before the State Commission?
  • Within 120 days
  • Within 30 days
  • Within 90 days
  • Within 60 days
As per the Consumer Protection Act, 1986 a complaint means an allegation in writing regarding
(i) Defective goods
(ii) Deficiency in services
(iii)Excessive price
(iv)An unfair trade practice
  • (i) and (ii)
  • (i) (ii) and (iii)
  • (i), (iii) and (iv)
  • Any of the above
Following are out of the purview of the Consumer Protection Act
i. Doctors
ii. Advocates
iii. Practising Chartered Accountants
iv. Railways
  • (i) and (ii)
  • (i), (ii), and (iii)
  • All of the above
  • None of the above
Central Government undertakings are beyond the purview of Consumer Protection Act.
  • True
  • False
  • True, if a notification to this effect has been issued
  • None of the above
The first authority before whom a complaint may be filed by a consumer as per the Consumer Protection Act, 1986 is ________.
  • District forum
  • Tehsil forum
  • High Court
  • Court of small causes
Which of the following statements is true?
  • A member of District Forum can hold office up to the age of 65 years
  • A State Commission is established by the Central Govt.
  • There can be only one District Forum in a district
  • All of the above
Which is the Subject matter of the sale of goods Act, 1930?
  • Goods
  • Foreign Currency
  • Rupee
  • All of these
According to the provisions of the Consumer Protection Act, 1986 which of the following is not a consumer?
  • A student of BBA College
  • Basanti receives medical treatment in a Government Hospital
  • Anju hires services of an engineer for a consideration
  • Chandrika avails services of a water supplier under the system of deferred payment
Which of these things is not included in the term Goods ?
  • Shares before allotment
  • Debentures after allotment
  • Old coins
  • Current money or currency notes
The Essential Commodities Act, 1955 aims at _________ production, supply and distribution of essential commodities, _________ inflationary trend in their prices and __________ equal contribution of essential commodities.
  • controlling, checking, ensuring
  • ensuring, checking, controlling
  • checking, controlling, ensuring
  • checking, ensuring, controlling
The Consumer Protection Act (CPA) seeks to protect and promote the ________ interest through speedy and inexpensive redress of their grievances.
  • Buyers
  • Consumers
  • Sellers
  • Government
The Sale of Goods Act, 1930 provides some safeguards and reliefs to the ________ of the goods in case the goods purchased do not comply with express and implied conditions or warranties.
  • Sellers
  • Consumers
  • Buyers
  • Traders
The Companies Act, 2013 require that not less than _________ notice in writing shall be given to every direction at the registered address as available  with the company.   
  • seven day
  • five days
  • ten days
  • eight days
The scope of the consumer protection act is very __________.
  • Minor
  • Narrow
  • Wide
  • Both a and b
The Essential Commodities Act, 1955 provides for action against _________ activities.
  • Social
  • Anti-social
  • Consumer
  • Both (A) and (B)
The most important regulation which provide protection to consumers is the ____________.
  • Contract Act
  • Sale of Goods Act
  • Consumer Protection Act
  • Essential Commodities Act
The Trade Marks Act _______ has repealed and replaced the Trade and Merchandise Marks Act _______.
  • 1999, 2000
  • 1999, 1958
  • 1958, 1999
  • 1999, 2005
The _________________ aims to check adulteration of food articles and ensure their purity so as to maintain public health.
  • Agricultural Produce Act, 1937
  • Prevention of Food Adulteration Act, 1954
  • Trade Marks Act, 1999
  • Bureau of Indian Standards Act, 1986
The consumer has a right to file a complaint and to be heard in case of ____________ with a good or a service.
  • Satisfication
  • Dissatisfaction
  • Both (A) and (B)
  • None of the above
The Standards of Weights and Measures Act, 1976 provides protection to _________ against the malpractices of under-weight or under-measure.
  • Consumers
  • Traders
  • Retailers
  • Dealer
Manufacturers are permitted to use the _______ mark on their products only after ensuring that the goods conform to the prescribed quality standards.
  • ISI
  • AGMARK
  • SII
  • Both a and c
The Consumer Protection Act provides for ______ consumer rights and helps consumers in getting their grievances redressed for any shortcoming in the goods purchased or services availed.
  • Five
  • Six
  • Seven
  • Eight
The _________________ has repealed and replaced the Monopolies and Restrictive Trade Practices Act, 1969.
  • Contract Act, 1982
  • Competition Act, 2002
  • Prevention of Food Adulteration Act, 1954
  • Standards of Weights and Measures Act, 1976
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