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CBSE Questions for Class 12 Commerce Business Studies Controlling Quiz 1 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Controlling
Quiz 1
A holding company is one which controls one or more other companies by means of______________.
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Holding majority shares
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Controlling the composition of Board of Directors
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Controlling a holding company with subsidiaries
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Either (A) or (B) or (C)
Explanation
A holding company refers to a company that controls one or more companies either by holding majority of share of that company or by controlling the composition of Board of Directors. The company can even control a holding company with subsidiaries shares.
Which of the following defines decision making?
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The process of selecting one action from two alternative courses of action
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The process of selecting one action from two or more alternative courses of action
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Most efficient means of attaining a desired end
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All of the above
Explanation
Decision making is the process of selecting the best options from all the other alternatives which are being provided.
The longest path in the network of PERT/CPM is identified as _________ path.
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Logical
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Critical
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Continuous
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Flow
Explanation
The longest path in the network of PERT/CPM is identified as crritical path. In project management, a critical path is the sequence of project network activities which add up to the longest overall duration, regardless if that longest duration has float or not.
Which of the following is not an advantage of management audit?
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It helps to locate present and potential deficiencies in the performance of management functions.
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It improves coordination in the functioning of various departments so that they work together efficiently towards the achievement of organisational objectives.
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It ensures updating of upcoming managerial policies and strategies in the light of environmental changes.
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It helps to improve the control system of an organisation by continuously monitoring the performance of management.
Explanation
It ensures updating of upcoming managerial policies and strategies in the light of environmental changes- it is not an advantage of management audit. Management audit helps to improve coordination in the functioning of various departments so that they work together efficient towards the achievement of organizational goals.
Remy wants to separate his property from his neighbor's. He has proposed building a wooden fence on the property line. His neighbor Lucia thinks a wooden fence would be an eyesore. This scenario call for a ____________________ approach.
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distributive
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integrative
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productivity
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none of these
Explanation
An integrative approach in a negotiation is a collaborative way in which a decision is undertaken where the parties mutually benefit. Is is basically a win-win situation for the parties.
Which of the following is correct in relation to "overcoming to resistance to change"?
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Change should be properly planned.
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Change is more effective if it is developed after due participation by all concerned.
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Advice to specialized staff may be sought while introducing change.
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All of above
Explanation
The problem of resisting to change can be solved by proper prior planning which can be implemented well. The change is more accepted when it has been introduced after the recommendations or participation of everyone in the organisation. For a change to have better effect, it should be first discussed with specialised stuff and their advice can be sought.
How have electronic data interchange (EDI) systems effected audits?
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Since orders and billing transaction are done over the computer, source documents can not be obtained.
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Auditors often need to plan ahead to capture information about selected transaction over the EDI.
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There is no audit trail in an EDI system,so controls are typically assessed as weak.
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Since all transaction occur over the computer, reliability is high and little substantive testing is needed.
Explanation
Electronic data interchange (EDI) is the movement of business documents electronically between or within firms (including their agents or intermediaries) in a structured, machine-retrievable, data format that permits data to be transferred, without re-keying, from a business application in one location to a business application in another location.
Management audit is a technique to keep a check on the performance of ________.
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Company
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Management of the Company
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Shareholders
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Customers
Explanation
Management audit is a technique in which professionals are called by the company to keep a check on the performance of the management of the company and prepare a performance appraisal report for the same.
Through job evaluation we can ensure about ___________.
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Internal equity
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External equity
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Individual equity
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Both (A) and (B)
Explanation
Through job evaluation, we can ensure internal equity. Internal equity can be defined as a process of comparing the positions within an organization. It is generally conducted to ensure fair pay. Job evaluation is done to determine the value of the job which should get done.
Hence, option (A) is the correct answer.
The contents of job description includes _________.
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Job title
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Condition of work
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Location of work
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All of these above
Explanation
The job description is known as a type of document which provides every detail of the job which needs to get done. It is a part of the job analyzing process. The contents of the job description includes:-
a) Job title
b) Condition of work
c) Location of work
Hence, option (D) is the correct answer.
Employee's dissatisfaction is not because of any valid reason but because of wrong perception, wrong attitude or wrong information he has. This type of grievance is known as ________.
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Factual
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Imaginary
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Disguised
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None of these above
Explanation
Employee's dissatisfaction is not because of any valid reason but because of wrong perception, wrong attitude, or wrong information he has. This type of grievance is known as imaginary. This type of grievance arises because of the dispute between the employer and employee because of the wrong perception.
Hence, option (B) is the correct answer.
Joint committee with equal number of employers and employee's representatives for discussion of certain common problems is called __________.
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Joint counsel
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Works committee
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Conciliation
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Workers committee
Explanation
Joint committee with an equal number of employers and employee's representatives for discussion of certain common problems is called works committee. This committee basically looks after the problems faced by the employees in a working organization which includes, wage-related problems, working conditions, etc.
Hence, option (B) is the correct answer.
What is the third stage of stress according to Selve?
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Alarm
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Resistance
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Exhaustion
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None of these
Explanation
Exhaustion is the third stage of stress according to Selve. During the exhaustion stage of stress, the body has depleted its energy resources by continually trying but failing to recover from the initial alarm reaction stage.
Hence, option (C) is the correct answer.
Trend analysis is a ________.
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forecasting technique
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skills inventory
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job analysis technique
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Markov analysis
What is the meaning of GAS in terms of stress?
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General Adaptability Stress
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General Adaptation Stress
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General Adaptation Syndrome
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None of these
Explanation
The meaning of GAS in terms of stress is General Adaption Syndrome. This type of stress is described by Hans Selye. It can be generally defined as a predictable way the body responds to a certain type of stress.
Hence, option (C) is the correct answer.
After amendment Workmen's Compensation Act, $$1923$$ is now known as Employees Compensation Act, $$1923$$, so in which year name was amended?
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$$2008$$
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$$2009$$
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$$2007$$
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$$2010$$
Explanation
After amendment Workmen's Compensation Act, 1923 is now known as Employees Compensation Act, 1923, so in the year 2009, the name was amended. Workmen's Compensation Act, 1923 deals with the rights of working people. It creates a provision to make the payment to employees in case of injury or accident.
Hence, option (B) is the correct answer.
The first factor in deciding the supply of labour is __________.
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Issuing advertisements
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Preparing replacement chart
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Auditing present employees
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Analyzing labor markets
Explanation
The first factor in deciding the supply of labor is auditing present employees. Existing employees' analysis should be done at first in order to calculate the number of vacant job positions. It basically helps to analyze the existing workforce or employees already occupying the job positions and how many of them are overburdened or underburdened.
Hence, option (C) is the correct answer.
Under Industrial Dispute Act, $$1947$$, _________ section deals with Lockout.
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$$2(j)$$
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$$2(kkk)$$
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$$2(kk)$$
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$$2(l)$$
Explanation
Under Industrial Dispute Act, 1947, 2(l) section deals with Lockout. Industrial Dispute Act, 1947 is applicable to whole of India. This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
Which of the following techniques is least susceptible to personal bias?
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BARS
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Rating scale
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Checklist
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Critical incident
Explanation
BARS is least susceptible to personal bias. BARS is also known as the behavioral expectation scale. BARS stands for Behaviourally Anchored Rating Scale. It is a method to rate the performance of the employees. BARS are normally presented vertically with scale points ranging from five to nine.
Hence, option (A) is the correct answer.
What is Skinners A-B-C of behaviorism?
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Antecedents-behavior-consequences
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Attitude-behavior-conclusions
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Behavior-conclusions
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None of these
Explanation
Antecedents-behavior-consequences is Skinners A-B-C of behaviorism. This approach generally helps to examine the behavioral pattern of the employees in a working organization. It is a part of the development process of an employee.
Hence, option (A) is the correct answer.
Which among the following methods eliminated personal bias to a large extent?
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Self-appraisal
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Rating scale
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Group Appraisal
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Critical incident
Explanation
The group appraisal method eliminated personal bias to a large extent. By this method of appraisal, employees are being rated by a group. As a consequence because of the group appraisal method, personal biasness by the appraiser can be avoided.
Hence, option (C) is the correct answer.
Under Industrial Dispute Act, $$1947$$, Chapter VC deals with __________.
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Procedure power and duties of authorities
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Unfair labour practice
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Layoff and retrenchment
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Special provision of layoff, retrenchment and closure
Explanation
Under Industrial Dispute Act, 1947, Chapter VC deals with unfair labor practices. Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force from 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (B) is the correct answer.
A mental picture that an individual holds about a person because of that person's age, religion etc suffer from judgmental error namely ________.
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Halo
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Horn effect
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Stereotyping
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Recency effect
Explanation
A mental picture that an individual holds about a person because of that person's age, religion, etc suffers from judgmental error namely stereotyping. In simple words, the stereotype can be defined as an over-generalized belief about a particular class of people.
Hence, option (C) is the correct answer.
In Ranking method employees are listed from ______.
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From best to worst
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From worst to best
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Either (A) or (B)
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All of these above
Explanation
In the Ranking method employees are listed from best to worst. The ranking is a multi-person evaluation method. It helps to test the suitability of the employees in a working organization. It is a part of the overall development process of an employee.
Hence, option (A) is the correct answer.
To channelise the activities of the workers and to induce them to work is ____________.
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control
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coordination
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motivation
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none of these
The rater's bias in the other direction, where one negative quality of the employee is being rated harshly _________.
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halo
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horn effect
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stereotyping
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recency effect
Explanation
The rater's bias in the other direction, where one negative quality of the employee is being rated harshly horn effect. Horn effect can be defined as a cognitive bias. Psychologist Edward Thorndike first identified the horn effect.
The essence of control is _____.
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Action
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Planning
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Delegation
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Information
Explanation
The essence of control is action. Control is nothing but actions and further actions till operations are smooth and according to plans. Control is meaningless without action. The essence of good control system is to take right action at the right time.
Control is an ______.
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Essential function of management
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Ongoing process
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Integrated system
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All of the above
Explanation
Control is the essential function of management as it is performed in all organisations and at all managerial levels. It is a continuous process as it is needed all the time. The need of control is felt both at the beginning and end. All other functions of management are rendered meaningless without control.
Critical path method is a technique adopted in _______.
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decision making
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control
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motivation
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delegation
Explanation
Critical path method is the popular technique of control. Under critical path method the project is analysed into different operations or activities and their relationships are determined and shown on the network diagrams.
The first step of the controlling process is ________.
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Measurement if performance
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Fixation of standards
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Correction of deviations
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Comparing performance with standards
Explanation
The first step in the controlling process is fixation of standards because standards are the criteria against which actual performance would be measured. Standards serve as benchmarks towards which an organisation strives to work. It can be set in both quantitative and qualitative terms. Standards set should be flexible.
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