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CBSE Questions for Class 12 Commerce Business Studies Consumer Protection Quiz 5 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Consumer Protection
Quiz 5
In India, several consumer organisations and non-governmental organisations (NGOs) have been set up for the protection and promotion of consumers' ________.
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Right
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Interest
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Both (A) and (B)
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None of the above
Explanation
In India, several consumer organizations and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers' interest.
Non-governmental organizations are non-profit organizations which aim at promoting the welfare of people.
NGOs have a constitution of their own and are free from government interference.
Educating the general public about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.
Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.
Providing legal assistance to consumers by way of providing aid, legal service etc. in seeking legal remedy is one of the functions of NGO.
Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.
Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interests is a function of NGO.
The functions of the NGOs are:
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products
Publishing periodicals and other publications to impart knowledge about _______ problems, legal reporting, reliefs available and other matters of interests is a function of NGO.
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Trader
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Consumer
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Retailer
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Government
Explanation
Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available, and other matters of interest is a function of NGO.
Non-governmental organizations are non-profit organizations that aim at promoting the welfare of people.
In India, several consumer organizations, and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers' interest.
The functions of the NGOs are:-
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products.
The seller sold the goods, but the buyer wrongfully refused it. In this case, the seller may recover the damages.
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For the loss caused by non-acceptance
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For the reasonable charges for the care of the goods.
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Both a & b
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Either a or b
Explanation
The seller sold the goods, but the buyer wrongfully refused it. In this case, the seller may recover the damages for the loss caused by non-acceptance, as well as for the reasonable charges for the care of the goods. Thus, if the buyer refuses to accept the goods, then the buyer may be charged by the seller.
What Are The Remedies Available For A Contract Breach?
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Monetary damages.
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Rescission
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Liquidation damages.
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All the above
Explanation
There are a variety of remedies available for a contract breach. The appropriate compensation or remedy depends upon the circumstances. The non-breaching party will need to demonstrate that the other party failed to perform in order to be entitled to any type of remedy
Types of remedies are
Monetary damages.
Rescission.
Specific performance
Liquidation damages.
Which of the following is not a function of NGO?
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Educating the general public
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Publishing periodicals and other publications
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Right to seek redressal
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Carrying out comparative testing
Explanation
The right to seek redressal is not a function of NGO.
NGOs have a constitution of their own and are free from government interference.
Educating the general public about consumer rights by organizing training programs, seminars, and workshops are a function of NGOs.
Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.
Providing legal assistance to consumers by way of providing aid, legal service, etc. in seeking legal remedy is one of the functions of NGO.
Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.
Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available, and other matters of interest is a function of NGO.
Non-governmental organizations are non-profit organizations that aim at promoting the welfare of people.
In India, several consumer organizations, and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers' interest.
The functions of the NGOs are:-
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products
A sale can be in case of:
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Specific goods
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Existing goods
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Both a & b
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Goods of perishable value
Explanation
A sale can be in case of both specific goods and existing goods. Specifically identified goods are known as specific goods. Specific goods are identified when the contract of sale is made. Existing goods are goods that physically exist and belong to the seller at the time of contract of sale.
Consumer organization are a group of people who seek to protect people from corporate abuse.
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True
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False
Explanation
Consumer organization are a group of people who seek to protect people from corporate abuse- this is a true statement. Consumer organizations help to uphold the interests and rights of the consumers. It also helps to protect the consumers from the fraudulent practices in the market place.
Consumer organisations and NGOs perform ________ functions for the protection and promotion of interest of consumers.
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Few
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Several
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Different
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None of the above
Explanation
Consumer organizations and NGOs perform several functions for the protection and promotion of interest of consumers.
NGOs have a constitution of their own and are free from government interference.
Educating the general public about consumer rights by organizing training programmes, seminars and workshops is a function of NGO.
Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.
Providing legal assistance to consumers by way of providing aid, legal service etc. in seeking legal remedy is one of the functions of NGO.
Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.
Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interests is a function of NGO.
Non-governmental organizations are non-profit organizations which aim at promoting the welfare of people.
In India, several consumer organizations and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers' interest.
The functions of the NGOs are:
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products
J accepts the dinner invitation given to him, but is unable to attend it. Is this contract
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Enforceable under law
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Not enforceable under law
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A contract between an agent and principal
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None of the above
Explanation
J accepts the dinner invitation given to him but is unable to attend it- this contract is not enforceable under law because it is an informal contract. Therefore it does not have a legal backing.
In the contract of sale, the buyer becomes:
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Absolute owner of the property
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Partial owner of the property
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Is not owner of the property as money is not paid
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None of the above
Explanation
In the contract of sale, the buyer becomes absolute owner of the property. When a sale of a product or property is done, the person who is buying the product or property becomes the absolute owner. The ownership of the particular product gets transferred to the person who is buying it.
Which of the following is a function of an NGO?
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Capacity building
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Promote sustainable development
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Environmental protection
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All of the above
Explanation
The functions of the NGOs are:
a) Capacity building
b) Promote sustainable development
c) Environment protection
Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.
Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interests is a function of NGO.
Non-governmental organizations are non-profit organizations which aim at promoting the welfare of people.
In India, several consumer organizations and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers' interest.
In India, several consumer organisations and NGOs have been set up for the _______ and _________ of consumers' interests.
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Protection, promotion
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Protection, rights
0%
Promotion, rights
0%
None of the above
Explanation
In India, several consumer organizations and NGOs have been set up for the protection and promotion of consumers' interests.
NGOs have a constitution of their own and are free from government interference.
Educating the general public about consumer rights by organizing training programmes, seminars, and workshops are a function of NGOs.
Filing complaints in appropriate consumer courts on behalf of the consumers is a function of NGO.
Providing legal assistance to consumers by way of providing aid, legal service, etc. in seeking legal remedy is one of the functions of NGO.
Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers is a function of the NGO.
Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available, and other matters of interest is a function of NGO.
Non-governmental organizations are non-profit organizations that aim at promoting the welfare of people.
In India, several consumer organizations, and non-governmental organizations (NGOs) have been set up for the protection and promotion of consumers' interest.
The functions of the NGOs are:-
a) Educating the general public about consumer rights
b) Publishing periodicals and other publications
c) Carrying out comparative testing of consumer products
If the goods have not been transferred to the buyer, the unpaid seller can
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Withhold delivery
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Stop the goods in transit
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Both a & b
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Either a or b
Explanation
If the goods have not been transferred to the buyer, the unpaid seller can withhold delivery as well as stop the goods in transit. Withhold delivery means the goods which are to be delivered is held back. Stopping the goods in transit by the seller means disrupting the way by which the goods are to be delivered.
Seller as per Sale of Goods Act is
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A person who sells or agrees to sale the goods.
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A person who makes the deal for goods
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A person who sells the goods.
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A person who agrees to sell goods.
Explanation
Seller as per Sale of Goods Act is
A person who sells or agrees to sale the goods.
a seller is an individual or other entity that offers a good, service, or asset in return for payment. Sellers can be contrasted with buyers, and the two makeup the key elements of any transaction or exchange.
A seller is termed unpaid seller only when the price has not been paid or tendered.
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whole
0%
Part
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Substantial
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Minimal
Explanation
A seller is termed unpaid seller only when the whole price has not been paid or tendered or when the bills of exchange or other negotiable instrument has been received on terms and conditions If the seller does not receive the amount for the sale of the goods from the buyer, he is termed as unpaid seller.
Which of the following is the party availing the facility in the hire-purchase agreement?
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Issuer
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Receiver
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Hirer
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Beneficiary
Explanation
Hirer is the party availing the facility in the hire- purchase agreement. Under hire-purchase agreement, the goods are let on hire and in accordance with the terms of the agreement hirer can purchase the good.
The draft form of a proposed statute law is called:
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A writ
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A Bill
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A draft
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An Act
Explanation
The draft form of a proposed statute law is called a bill.
A bill is proposed legislation under consideration by a legislature. A bill does not become law until it is passed by the legislature.
In some cases a buyer can claim only the damages but can not repudiate the contract (reject the goods) Pick the correct option
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Buyer treats the breach of condition as breach of warranty
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Buyer waives the condition as breach of warranty.
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Both a & b
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When contract is indivisible.
Explanation
When contract is indivisible, a buyer can claim only the damages but can not repudiate the contract. A contact becomes indivisible when the parties who agreed upon the same contract are interdependent on each other. Indivisible contract is also known as an entire contract.
A family member unknowingly made a purchase from an unscrupulous seller who is engaged in deceptive business practices. Which one of the following is not correct with respect to the right of the victim faced with such practices?
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If misleading was involved, this be prosecuted under the seller Act.
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The licensing agency has the power to revoke the licence of the seller for such abusive practices and a case can be filed for the malpractices being used by the seller
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A complaint can be made under the consumer protection Act.
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There is nothing that can be done. This is an example of the operation of the principle of caveat emptor.
Explanation
A family member unknowingly made a purchase from an unscrupulous seller who is engaged in deceptive business practices.
There is nothing that can be done. This is an example of the operation of the principle of caveat emptor- this is not correct with respect to the right of the victim faced with such practices. Caveat emptor refers to the situation when the buyers are solely responsible for checking the quality of the goods before the goods are purchased by them.
Agreements of social nature are ______ as per Indian Contract Act, 1872.
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Enforceable
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Not Enforceable
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Depends on the amount of Contract
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None of the above
Explanation
Agreements of social nature are not enforceable as per Indian Contract Act, 1872. These agreements do not have a legal backing. Judiciary wing of the government cannot exercise any power on these agreements.
"A" sells 200 tons of rice to "B" in turn "B" sells 200 tons of wheat to A" it is
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Barter system
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Sale contract
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Agreement
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All of the above
Explanation
"A" sells 200 tons of rice to "B" in turn "B" sells 200 tons of wheat to A" it is a barter system since without using money, here one commodity is exchanged with another commodity without any currency acting as a medium of exchange. This system is also known as C-C exchange, where 'C' stands for commodity.
For a sale to be there____________.
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The possession of the goods should pass to the buyer.
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The goods should be sold to buyer
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General, properly in the goods must be transferred to the buyer
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All the above
Explanation
General property in the goods must be transferred to the buyer for a sale to be there. It means that when a good is sold by a seller, the ownership of the goods is to be transferred in buyer's name.
When a breach of a condition is treated as a breach of on warranty the buyer can
Report Question
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Repudiate the contract
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Reject the goods
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Claim damages
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None of the above
Explanation
Legally, 'breach of a warranty' refers to a situation when the seller fails to meet the conditions made on the contract.
When a breach of a condition is treated as a breach of on warranty the buyer can claim damages.
In case of Hire purchase Agreement during the hiring period.
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The goods are in the possession of the hirer, but the ownership of goods is with the original owner.
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The goods are with the original owner but are kept: for some purpose of hires
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The goods are in the possession of the original owner, but the ownership is of the hires
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None of the above.
Explanation
Hirer is the party availing the facility in the hire-purchase agreement. Under a hire-purchase agreement, the goods are let on hire and in accordance with the terms of the agreement, the hirer can purchase the goods.
In case of Hire purchase Agreement, during the hiring period the goods are in possession of the hirer, but the ownership of the goods is with the original owner.
A thought of new product is examined amongst potential consumers to determine consumer Acceptance at which state?
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Concept
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Test marketing
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Product development
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Commercialization
Explanation
A thought of new product is examined among potential consumers to determine consumer acceptance at the concept state. New product is designed according to the need of the potential buyers. Thus, at the concept stage or planning stage, a thought of new product is examined.
Out of the following contracts, would the Sale of Goods Act NOT apply?
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A contract for the sale of shares in Listed Company
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A contract for a furniture, to be paid over time
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A contract to sell books that the seller will receive in due course.
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A contract for dinner at a restaurant.
Explanation
A contract for the sale of shares in Listed Company- on this contract the Sale of Goods Act would not be applied as share is not considered as goods in sale of good act.
The rights of customer towards his bankers are ______.
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To receive a statement of his account from a banker
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To sue the bank for any loss and damage
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To sue the banker for not maintaining the secrecy of his account
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All the given option
Explanation
Consumers have several rights towards his banker. The rights of customer towards his bankers are as follows:
a) to receive a statement of his account from a banker
b) to sue the bank for any loss and damage
c) to sue the banker for not maintaining the secrecy of his account
Buyers can exercise high bargaining power over their suppliers if: __________.
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The volume they buy accounts for a large percentage of their supplier's sales.
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There are few buyers in the market.
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They have many suppliers to choose from.
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All the above.
Explanation
Buyers can exercise high bargaining power over their suppliers if the following situations occur:
a) the volume they buy accounts for a large percentage of their suppliers sales.
b) there are few buyers in the market.
c) they have many suppliers to choose from.
Select out the statements concerning the Sate of goods Act which is false?
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The price in a contract of sale may be fixed or may be left in a manner thereby agreed
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It is intended to fill the gaps in the terms of a contract.
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The subject matter of the contract must necessarily be goods.
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Provisions of the Act prevail over terms in the contract.
Explanation
Provisions of the Act prevail over terms in the contract.- this statement is false in concern with the Sale of Goods Act. Provisions of the Act prevails until the contract is changed again.
Which of the following is appropriate for reports?
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Avoid using headings and transitions
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Introduce the visuals in the document
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Use a very formal style to impress readers
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Use slang and contractions
Explanation
Introduce the visuals in the document is appropriate for reports. This will help faster retention of information by the audience. In a way, visuals are more appealing for the audience to watch.
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