CBSE Questions for Class 12 Commerce Business Studies Controlling Quiz 5 - MCQExams.com

The concept of MBO was developed by __________.
  • Elton Mayo
  • F. W. Taylor
  • Peter drunker
  • Philip kotler
Which of the following method of performance appraisal is subjective?
  • Unstructured Appraisal
  • Compulsory Appraisal
  • Critical Appraisal
  • Standard Appraisal
The purpose of the Behaviorally Anchored Rating Scale (BARS) is to __________.
  • evaluate a good or bad performance
  • define a job
  • improve inter-personal relation skills
  • None of the above
Job evaluation is a technique adopted for determining the _______ of the job. 
  • Internal worth
  • External worth
  • Internal and external worth
  • None of the above
The Goals Setting Approach is appropriate for the appraisal of - 
(I)     Executives 
(II)   Operative workers 
(III)  Supervisory personnel 
(IV)  Temporary workers 
Select the correct answer from the option given below - 
  • 1 & 2
  • 2 & 4
  • 1 & 3
  • 2 & 3
Under Field Review Method workers are usually classified into three categories as _________.
  • Poor, normal, good
  • A Grade, B Grade, C Grade
  • Good, better, best
  • Outstanding, satisfactory and unsatisfactory
In performance appraisal BARS stands for _____________.
  • Behaviorally Attitude Rating System
  • Behaviorally Aptitude Raking System
  • Behaviorally Anchored Rating Scales
  • Behaviorally Attitude Rating Scales
Which the following is an essential prerequisite of MBO?
  • Joint goal- setting
  • Mid-term review
  • Developing reviews
  • All of the above
A ________ center is a segment of an organisation whose manager is responsible for both the revenues and costs. 
  • Profit
  • Revenue
  • Cost
  • Investment
__________ is a system of accounting in which different sections, divisions and departments of an organisation are set up.
  • Ratio analysis
  • Responsibility accounting
  • Return on Investment
  • PERT and CPM
___________ refers to systematic appraisal of the overall performance of the management of an organisation.
  • Management audit
  • Ratio analysis
  • Pert and CPM
  • Responsibility accounting
__________ is a technique of managerial control in which all operations are planned in advance in the form of budgets and actual results are compared with budgetary standards.
  • Personal observation
  • Statistical reports
  • Budgetary control
  • Breakeven analysis
Which of the following is not a modern technique of managerial control?
  • Return on Inveatment
  • Ratio analysis
  • Statistical reports
  • Responsibility accounting
Which of the following is not a traditional technique of managerial control?
  • Personal observation
  • Ratio analysis
  • Statistical reports
  • Budgetary control
______________ enables the manager to collect first hand information, creates psychological pressure on the employees to perform well.
  • Statistical reports
  • Personal observation
  • Budgetary control
  • Breakeven analysis
_______________ in the form of averages, percentages, ratios, correlation etc. present useful information to the managers regarding performance of the organisation in various ares.
  • Break-even analysis
  • Statistical analysis
  • Personal observation
  • Budgetary control
Return on Investment (ROI) = ____________.
  • Net Income/Sales X Investment/Sales
  • Net Income/Sales X Sales/Investement
  • Sales/Net Income X Sales/Investment
  • Sales/Net Income/Investment/Sales
_______________ is/are a computer-based information system that provides information and support for effective managerial decision-making.
  • Pert and CPM
  • Return on investment
  • Management information system
  • Management audit
____________ is responsible not only for profits but also for investments made in the center in the form of assets.
  • Cost center
  • Investment center
  • Revenue center
  • Profit center
A segment of an organisation whose manager is responsible for both revenues and costs is known as ____________.
  • Cost center
  • Profit center
  • Investment center
  • Revenue center
Which of the following is not a responsibility center?
  • Revenue center
  • Cost center
  • Sales center
  • Investment center
A __________ is a segment of an organisation in which managers are held responsible for the cost incurred in the center but not for the revenues.
  • Revenue center
  • Investment center
  • Cost center
  • Profit center
PERT requires the preparation of ________ time estimates.
  • One
  • Two
  • Three
  • Four
A _________ diagram is prepared to show the sequence of activities, the starting point and the termination point of the project
  • Chart
  • Network
  • Flow
  • Tree
A ________ center is a segment of an organisation which is primarily responsible for generating revenue.
  • Cost
  • Profit
  • Investment
  • Revenue
Which of the following is not an advantage of management information system?
  • It supports planning, decision-making and controlling at all levels.
  • It ensures cost effectiveness in managing information.
  • It increases information overload on the managers as only relevant information is provided to them.
  • It improves the quality of information with which a manager works.
An appraisal that is conducted after a set time which was specified in advance, based on performance measures is _____________.
  • Formal
  • Informal
  • Comparative
  • Objective
A $$360$$ degree appraisal is typically conducted by ___. Choose the correct option
I. Peers
II. Clients
III. Superiors
IV. Subordinates
  • I, III, IV
  • I, II, III
  •  IV,III,I
  • I, II, III, IV
Performance approval is a difficult work because ______________.
  • Its not specific
  • Depends on the ability by supervisors
  • Assessment basis is irrelevant
  • All of the above
Which of the following type of business are ordinarily carried out at annual general meeting of a company?
 X. To declare dividend
Y. To recommend dividend
Z. To appoint the auditors
W. To make calls on shares
Correct option is ______________.
  • X and Y
  • X and Z
  • X, Z and W
  • X, Y, Z and W.
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