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CBSE Questions for Class 12 Commerce Business Studies Controlling Quiz 8 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Controlling
Quiz 8
In a model Grievance Procedure, the Supervisor has to respond against the grievance within ______.
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0%
$$2$$ days
0%
$$3$$ days
0%
$$7$$ days
0%
$$5$$ days
Explanation
In a model Grievance Procedure, the Supervisor has to respond against the grievance within 2 days.
Grievance procedure model was accepted by the Indian Labor Conference in its 16th session held in 1958.
When it is brought to the notice of management, then a complaint becomes a grievance.
Hence, option (A) is the correct answer.
During an employment interview, Jacob knows he only needs the job for six months. Because of that, he intends to negotiate for the highest salary possible, no matter what other benefits may be offered. This scenario call for a ________________ approach.
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0%
distributive
0%
integrative
0%
productivity
0%
none of these
Explanation
This scenario is a distributive approach since both the parties want to gain equally from the negotiation. But only one of the parties can gain from such a negotiation.
In a model Grievance Procedure, the Manager has to respond against the grievance within ______.
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0%
$$2$$ days
0%
$$3$$ days
0%
$$7$$ days
0%
$$5$$ days
Explanation
In a model Grievance Procedure, the Manager has to respond against the grievance within 3 days.
In a model Grievance Procedure, the Supervisor has to respond against the grievance within 2 days.
Grievance procedure model was accepted by the Indian Labor Conference in its 16th session held in 1958.
When it is brought to the notice of management, then a complaint becomes a grievance.
Hence, option (B) is the correct answer.
Which model was accepted by Indian Labor Conference in its $$16$$th session held in $$1958$$?
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0%
Grievance procedural model
0%
Labor procedural model
0%
Wages procedural model
0%
Negotiation procedural model
Explanation
The grievance procedure model was accepted by the Indian Labor Conference in its 16th session held in 1958.
When it is brought to the notice of management, then a complaint becomes a grievance.
In a model Grievance Procedure, the HOD (Head of the Department) has to respond against the grievance within 3 days.
In a model Grievance Procedure, the Grievance committee has to respond against grievance within 7 days.
In a model Grievance Procedure, the Manager has to respond against the grievance within 3 days.
In a model Grievance Procedure, the Supervisor has to respond against the grievance within 2 days.
Hence, option (A) is the correct answer.
How many members are required to form works committee under Industrial Dispute Act, $$1947$$?
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0%
$$50$$ or more
0%
$$100$$ or more
0%
$$1000$$ or more
0%
$$500$$ or more
Explanation
100 members are required to form a works committee under Industrial Dispute Act,1947.
Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force on 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (B) is the correct answer.
The welfare Officer is appointed where there are more than $$500$$ workers to look after grievances of workers. The appointment is made under which Act?
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0%
Factories Act, $$1948$$
0%
Industrial dispute Act, $$1947$$
0%
Industrial Employment Act, $$1946$$
0%
None of these
Explanation
The welfare officer is appointed where there are more than 500 workers to look after the grievances of workers. The appointment is made under Factories Act, 1948. This act deals with concerns regarding factories. It helps to assure occupational safety and health in factories in India.
Hence, option (A) is the correct answer.
Failure, refusal or inability of an employer to provide work due to shortage of coal, power or raw materials, accumulation of stocks, breakdown of machinery, natural calamity is called ___________.
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0%
Retrenchment
0%
Retirement
0%
Discharge
0%
Layoff
Explanation
Failure, refusal or inability of an employer to provide work due to shortage of coal, power or raw materials, accumulation of stocks, breakdown of machinery, natural calamity is called layoff.
Under Industrial Dispute Act, 1947, the rate of compensation in a layoff is 50% of basic wage and DA.
When there are more than 100 or more workmen during the proceeding 12 months prior permission by the government is necessary for layoff.
Hence, option (D) is the correct answer.
Under Industrial Dispute Act, $$1947$$, when there are more than _________ workmen prior permission by the government is necessary for retrenchment.
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0%
$$50$$ or more
0%
$$100$$ or more
0%
$$1000$$ or more
0%
$$500$$ or more
Explanation
Under Industrial Dispute Act, 1947, when there are more than 100 or more workmen prior permission by the government is necessary for retrenchment.
Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force on 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (B) is the correct answer.
When there are more than __________ workmen during proceeding $$12$$months, prior permission by the government is necessary for layoff.
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0%
$$50$$ or more
0%
$$100$$ or more
0%
$$1000$$ or more
0%
$$500$$ or more
Explanation
When there are more than 100 or more workmen during proceeding 12 months prior permission by the government is necessary for layoff.
Failure, refusal, or inability of an employer to provide work due to shortage of coal, power, or raw materials, accumulation of stocks, breakdown of machinery, natural calamity is called layoff.
Under Industrial Dispute Act, 1947, the rate of compensation in a layoff is 50% of basic wage and DA.
Hence, option (B) is the correct answer.
When a worker faces a problem then according to Model Grievance Procedure, given by National Commissions on Labour, firstly he/she will report to ______.
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0%
Foreman
0%
Supervisor
0%
HOD
0%
Manager
Explanation
When a worker faces a problem then according to Model Grievance Procedure, given by National Commissions on Labour, firstly he/she will report to foreman. Foreman is the immediate boss for the workers.
When a HOD fail to resolve the problem of a worker within 3 days or a worker is not satisfied with the decision of HOD then he will approach to foreman.
Hence, option (A) is the correct answer.
When a Foreman fails to resolve the problem of a worker or worker is not satisfied with the decision of Foreman then he/she will approach the ______.
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0%
Foreman
0%
Supervisor
0%
Grievance committee
0%
Appeal against within a week
Explanation
When a Foreman fails to resolve the problem of a worker or a worker is not satisfied with the decision of the Foreman then he/she will approach the supervisor. The supervisor basically ensures that all tasks are done as per the planning. The supervisor is the immediate head of the foreman.
Hence, option (B) is the correct answer.
Section __________ deals with penalty for illegal strikes and lockouts.
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0%
$$26$$
0%
$$25$$-R
0%
$$25$$-O
0%
$$25$$-Q
Explanation
Section 25-R of the Industrial Dispute Act, 1947, deals with penalties for illegal strikes and lockouts. Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force from 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (B) is the correct answer.
When dissatisfaction at the work place, mostly related to work is brought to the notice of the management, it is known as ______.
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0%
Complaint
0%
Grievance
0%
Both (A) and (B)
0%
Negative discipline
Explanation
When dissatisfaction at the workplace, mostly related to work is brought to the notice of the management, it is known as a grievance.
In a model Grievance Procedure, the Manager has to respond against the grievance within 3 days.
Grievance procedure model was accepted by the Indian Labor Conference in its 16th session held in 1958.
Hence, option (B) is the correct answer.
When a Manager fails to resolve the problem of a worker within $$3$$ days or worker is not satisfied with the decision of Manager then he/she (accompanied by Union) will approach _______.
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0%
Foreman
0%
Supervisor
0%
Grievance committee
0%
Arbitrator
Explanation
When a Manage fails to resolve the problem of a worker within 3 days or the worker is not satisfied with the decision of the Manager then he/she (accompanied by Union) will approach arbitrator.
The arbitrator is an independent body. It is set up to resolve disputes.
Hence, option (D) is the correct answer.
Eustress is also known as ________.
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0%
Constructive stress
0%
Destructive stress
0%
Stress
0%
None of these above
Explanation
Eustress is also known as constructive stress. It is also known as beneficial stress. This stress can be either psychological, physical, or biochemical. The range of Constructive stress or Eustress is from low to moderate.
Hence, option (A) is the correct answer.
A dissatisfaction which is orally made known by one employee to another is known as ______.
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0%
Complaint
0%
Grievance
0%
Both (A) and (B)
0%
Negative discipline
Explanation
A dissatisfaction that is orally made known by one employee to another is known as a complaint. Since the problem is not brought under the notice of any manager, it cannot be called a grievance.
Hence, option (A) is the correct answer.
Under Industrial Dispute Act, $$1947$$, what is the rate of compensation in layoff?
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0%
$$50\%$$ of Basic wage and DA
0%
$$25\%$$ of Basic wage and DA
0%
$$75\%$$ of Basic wage and DA
0%
$$90\%$$ of Basic wage and DA
Explanation
Under Industrial Dispute Act, 1947, the rate of compensation in a layoff is 50% of basic wage and DA.
Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force on 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
When there are more than 100 or more workmen during the proceeding 12 months prior permission by the government is necessary for layoff.
Failure, refusal or inability of an employer to provide work due to shortage of coal, power or raw materials, accumulation of stocks, breakdown of machinery, natural calamity is called layoff.
Hence, option (A) is the correct answer.
When an HOD fail to resolve the problem of a worker within $$3$$ days or worker is not satisfied with the decision of HOD then to whom he will approach?
Report Question
0%
Foreman
0%
Supervisor
0%
Grievance committee
0%
Manager
Explanation
When a HOD fail to resolve the problem of a worker within 3 days or a worker is not satisfied with the decision of HOD then he will approach to foreman.
When a worker faces a problem then according to Model Grievance Procedure, given by National Commissions on Labour, firstly he/she will report to foreman. Foreman is the immediate boss for the workers.
Hence, option (A) is the correct answer.
If the number of days of suspension exceeds beyond $$90$$ days, due to delay in the enquiry from the part of employer then in such condition how much wages/salary + D.A employee will get thereafter?
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0%
$$50\%$$
0%
$$90\%$$
0%
$$60\%$$
0%
$$75\%$$
Explanation
If the number of days of suspension exceeds beyond 90 days, due to delay in the enquiry from the part of employer then in such condition 75% of wages/salary + D.A employee will get thereafter.
A period of suspension should be kept as brief as possible and regularly reviewed to ensure it is still necessary.
Under section $$25$$FFA of Industrial Dispute Act, $$1947$$, _________ notice is to be given is less than $$50$$ workmen are employed of an intention to close down an undertaking.
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0%
no
0%
$$100$$ days
0%
$$90$$ days
0%
$$60$$ days
Explanation
Under section 25 FFA of Industrial Dispute Act, 1947, no notice is to be given less than 50 workmen of intention to close down an undertaking. Industrial Dispute Act, 1947 is applicable to whole of India.
This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
Under section $$25$$-N of Industrial Dispute Act, $$1947$$, no workman employed in any industrial establishment to which this Chapter applies, who has been in continuous service for not less than one year under an employer shall be retrenched by that employer until, _________.
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0%
$$3$$ months notice
0%
$$2$$ months notice
0%
$$1$$ months notice
0%
$$6$$ months notice
Explanation
Under section 25-N of Industrial Dispute Act, 1947, no workman employed in any industrial establishment to which this Chapter applies, who has been in continuous service for not less than one year under an employer shall be retrenched by that employer until, 3 months notice.
Industrial Dispute Act, 1947 is applicable to whole of India. This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
Under section $$25$$FFA of Industrial Dispute Act, $$1947$$, ___________ days notice is to be given of intention to close down an undertaking.
Report Question
0%
$$50$$
0%
$$100$$
0%
$$90$$
0%
$$60$$
Explanation
Under section 25 FFA of Industrial Dispute Act, 1947, 60 days notice is to be given of intention to close down an undertaking. Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force on 1 April 1947.
This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (D) is the correct answer.
Section _______ deals with penalty for layoff and retrenchment without previous permission.
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0%
$$25$$-N
0%
$$25$$-M
0%
$$25$$-O
0%
$$25$$-Q
Explanation
Section 25-Q deals with the penalty for layoff and retrenchment without previous permission.
Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force from 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (D) is the correct answer.
Strike and Lockout would be considered as illegal when it is in contravention of section _________ of industrial Dispute Act, $$1947$$.
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0%
$$21$$ and $$22$$
0%
$$22$$ and $$24$$
0%
$$21$$ and $$23$$
0%
$$22$$ and $$23$$
Explanation
Strike and Lockout would be considered illegal when it is in contravention of sections 22 and 23 of the Industrial Dispute Act, 1947.
Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force on 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (D) is the correct answer.
Performance appraisal is conducted for ______.
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0%
Manager
0%
Employees
0%
Executives
0%
Subordinates
Explanation
Performance appraisal is conducted for employees. It helps to check the suitability of an employee to work in the respective job position.
Performance appraisal includes all formal procedures used to evaluate the relative merit of each employee in a working organization. Performance appraisal can be used as a basis of sound personnel policy in relation to transfers and promotions.
Hence, option (B) is the correct answer.
The range of Constructive stress or Eustress is from_________.
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0%
low to moderate
0%
moderate to high
0%
high to low
0%
none of these
Explanation
The range of Constructive stress or Eustress is from low too moderate. Eustress is also known as constructive stress. It is also known as beneficial stress.This stress can either psychological, physical, or biochemical.
Under section $$25$$-c of Industrial Dispute Act, $$1947$$, maximum days of layoff is __________.
Report Question
0%
$$50$$
0%
$$90$$
0%
$$75$$
0%
$$45$$
Explanation
Under section 25-c of the Industrial Dispute Act, 1947, the maximum days of layoff is 45 days. Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force on 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (D) is the correct answer.
NCL stands for _______.
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0%
National Commission on Labor
0%
National commissioner of labor
0%
National Commission on Law
0%
National commissions of lawyers
Explanation
NCL stands for National Commission on Labour. It is known as an independent body. This commission helps to resolve labor disputes. It was established on 24th December 1966.
Hence, option (A) is the correct answer.
Complaint and Grievance are one and the same thing.
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0%
True
0%
False
0%
Cannot be determined
0%
None of these
Explanation
A dissatisfaction that is orally made known by one employee to another is known as a complaint. Since the problem is not brought under the notice of any manager, it cannot be a grievance.
Hence, the following statement is false.
Every employee irrespective of his wages is entitled to receive gratuity after he/she has rendered continuous service for _____ years or more.
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0%
$$1$$ year
0%
$$3$$ years
0%
$$4$$ years
0%
$$5$$ years
Explanation
Every employee irrespective of his wages is entitled to receive gratuity after he/she has rendered continuous service for 5 years or more.
Every employer of a shop or establishment, employing 10 or more persons comes within the purview of the Payment of Gratuity Act, 1972.
In 1972, the Payment of Gratuity Act was passed. Gratuity is one of the retirement benefits are received by the employees when they leave a company.
Hence, option (D) is the correct answer.
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