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CBSE Questions for Class 12 Commerce Business Studies Controlling Quiz 9 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Controlling
Quiz 9
Every employer of a shop or establishment, employing ______ or more persons comes whthin the purview of the Payment of Gratuity Act, $$1972$$.
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$$1$$
0%
$$20$$
0%
$$10$$
0%
not applicable
Explanation
Every employer of a shop or establishment, employing 10 or more persons comes within the purview of the Payment of Gratuity Act, 1972.
In 1972, the Payment of Gratuity Act was passed. Gratuity is one of the retirement benefits received by the employees when they leave a company. In order to receive gratuity, an employee must serve 5 years to a company.
Hence, option (C) is the correct answer.
Which among the following techniques of performance appraisal reveal the poor of outstanding behavior of an employee?
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Confidential report
0%
Essay evaluation
0%
Critical incident technique
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Checklist
Explanation
The critical incident technique of performance appraisal reveals the poor of outstanding behavior of an employee.
Critical Incident Technology (CIT) is a qualitative approach to job analysis.
Critical Incident Technology can be defined as a set of procedures used for collecting observations on human behaviors. It involves identifying or describing specific incidents which are of critical significance.
Hence, option (C) is the correct answer.
Critical incident technique provides ________ basis for conducting employee's performance.
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Subjective
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Objective
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Non-quantitative
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None of these above
Explanation
The critical incident technique provides an objective basis for conducting employee performance.
Critical incident technique of performance appraisal reveals the poor of outstanding behavior of an employee.
Critical Incident Technology (CIT) is a qualitative approach to job analysis.
Critical Incident Technology can be defined as a set of procedures used for collecting observations on human behaviors. It involves identifying or describing specific incidents which are of critical significance.
Hence, option (B) is the correct answer.
Stage third of conflict process is conflict handing intentions which comprises of________.
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Competing and collaborating
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Compromising
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Avoiding and accommodating
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All of the above
Explanation
The conflict process can be defined as a way to eliminate disagreements and problems within a working organization. Stage third of conflict process is conflict handing intentions which comprise of:-
A) Competing and collaborating
B) Compromising
C) Avoiding and accommodating.
Hence, option (D) is the correct answer.
Which among the following method is modern method of performance appraisal?
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Confidential report
0%
Essay evaluation
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Critical incident technique
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$$360$$ degree and assessment centre
Explanation
360 degree and assessment center method is the modern method of performance appraisal.
When an employee gets feedback from subordinates, peers, supervisors, customers then such feedback is called 360- degree feedback.
360-degree feedback is a part of the development process of an employee. It helps the employee to receive candid feedback.
Hence, option (D) is the correct answer.
According to Payment of Gratuity Act, $$1972$$, the condition of $$5$$ years continuous service is not necessary if services are terminated due to ______.
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Fraud
0%
Death or disablement
0%
Re-employment
0%
Accident
Explanation
According to the Payment of Gratuity Act, 972, the condition of 5 years of continuous service is not necessary if services are terminated due to death or disablement.
Gratuity is one of the retirement benefits are received by the employees when they leave a company. Gratuity payable should not exceed Rs.1000000.
Every employee irrespective of his wages is entitled to receive gratuity after he/she has rendered continuous service for 5 years or more.
Every employer of a shop or establishment, employing 10 or more persons comes within the purview of the Payment of Gratuity Act, 1972.
Hence, option (B) is the correct answer.
Gratuity payable should not exceed Rs. _______.
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$$1,00,000$$
0%
$$10,00,000$$
0%
$$3,50,000$$
0%
$$3,00,000$$
Explanation
Gratuity payable should not exceed Rs.10,00,000.
Every employee irrespective of his wages is entitled to receive gratuity after he/she has rendered continuous service for 5 years or more.
Every employer of a shop or establishment, employing 10 or more persons comes within the purview of the Payment of Gratuity Act, 1972.
Gratuity is one of the retirement benefits are received by the employees when they leave a company.
Hence, option (B) is the correct answer.
The techniques of performance appraisal in which rater is asked to express the strong as well as weak points of the employee ________.
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Confidential report
0%
Essay evaluation
0%
Critical incident technique
0%
Checklist
Explanation
The techniques of performance appraisal in which rater is asked to express the strong as well as weak points of the employee essay evaluation.
Performance appraisal includes all formal procedures used to evaluate the relative merit of each employee in a working organization. Performance appraisal can be used as a basis of sound personnel policy in relation to transfers and promotions.
Hence, option (B) is the correct answer.
Who has given three different phases alarm, resistance and exhaustion of stress?
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Abraham Maslow
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McClelland
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Frederick Herzberg
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Hans Selye
Explanation
Hans Selye has given three different phases alarm, resistance, and exhaustion of stress.
During the alarm stage, your brain sends an emergency signal to other parts of your body, which lets those parts know that you're in a dangerous situation.
During the resistance stage, the body has an increased capacity to respond to the stressor.
During the exhaustion stage of stress, the body has depleted its energy resources by continually trying but failing to recover from the initial alarm reaction stage.
Hence, option (D) is the correct answer.
When was the Payment of Gratuity Act passed?
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$$1948$$
0%
$$1961$$
0%
$$1972$$
0%
$$1965$$
Explanation
In the year of 1972, the Payment of Gratuity Act was passed. Gratuity is one of the retirement benefits received by the employees when they leave a company. In order to receive gratuity, an employee must serve 5 years to a company.
Hence, option (C) is the correct answer.
If however, the provisions of _______ have became applicable to the factory/establishment, its employer shall cease to be liable under the Workmen's Compensation Act.
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ESI Act
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Maternity Benefit Act
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Payment of Wages Act
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Minimum Wages Act
Explanation
In 1948, the Workmen's Compensation Act was passed. If however, the provisions of the ESI Act have become applicable to the factory/establishment, its employer shall cease to be liable under the Workmen's Compensation Act. Workmen's Compensation Act, 2009 deals with the rights of working people. It creates a provision to make the payment to employees in case of injury or accident.
Hence, option (A) is the correct answer.
Section deals with prohibition of layoff _____________.
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$$25$$-N
0%
$$25$$-M
0%
$$25$$-O
0%
$$25$$-K
Explanation
Section 25-M deals with the prohibition of layoff. Failure, refusal or inability of an employer to provide work due to shortage of coal, power, or raw materials, accumulation of stocks, breakdown of machinery, natural calamity is called layoff.
Hence, option (B) is the correct answer.
Section _________ of Industrial Dispute Act, $$1947$$, deals with conditions precedent to retrenchment of workmen.
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$$25$$-N
0%
$$25$$-M
0%
$$25$$-O
0%
$$25$$-K
Explanation
Section 25-N of Industrial Dispute Act, 1947, deals with conditions precedent to retrenchment of workmen.
Industrial Dispute Act, 1947 is applicable to whole of India. This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
The sign of stress that results in increase of blood pressure and tense muscles is called the _______ stage of tension. In this stage biochemical messages are sent to all parts of the body.
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Alarm
0%
Resistance
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Exhaustion
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None of these
Explanation
The sign of stress that results in the increase in blood pressure and tense muscles are called the alarm stage of tension. In this stage biochemical messages are sent to all parts of the body.
During the alarm stage, your brain sends an emergency signal to other parts of your body, which lets those parts know that you're in a dangerous situation.
Hence, option (A) is the correct answer.
When was the Workmen's Compensation Act passed?
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$$1948$$
0%
$$1925$$
0%
$$1923$$
0%
$$1965$$
Explanation
In 1948, the Workmen's Compensation Act was passed. Workmen's Compensation Act, 2009 deals with the rights of working people. It creates a provision to make the payment to employees in case of injury or accident.
Hence, option (A) is the correct answer.
Section __________ deals with penalty for closure.
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$$25$$-N
0%
$$25$$-R
0%
$$25$$-O
0%
$$25$$-Q
Explanation
Section 25-R of Industrial Dispute Act, 1947 deals with penalty for closure.
Industrial Dispute Act, 1947 is applicable to whole of India. This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
Under Industrial Dispute Act, $$1947$$, Chapter I deals with __________.
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preliminary
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unfair labour practice
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authorities
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strike and lockout
Explanation
Under Industrial Dispute Act, 1947, Chapter 1 deals with preliminary.Industrial Dispute Act, 1947 is applicable to whole of India. This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
Under Industrial Dispute Act, 1947, Chapter 1 deals with preliminary.Industrial Dispute Act, 1947 is applicable to whole of India. This act came into force from 1 April,1947. This act helps to regulate Indian labour law. It also looks after the concerns related to trade unions.
Forced choice method is _______.
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used to correct the tendency of a rater to give consistently high or low ratings to all the employees.
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multi person evaluation method
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both (a) and (b)
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none of these
Which among the following method is traditional method of performance appraisal?
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Confidential report
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Essay evaluation
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Critical incident technique
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All of the above
Explanation
The traditional method of performance appraisal:-
a) Confidential report
b) Essay evaluation
c) Critical incident technique
These methods help to evaluate the performance of thee employees in a working organization. It also helps to judge the suitability of the employees to get the required jobs done.
Hence, option (D) is the correct answer.
Ranking is : ________.
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multi-person evaluation method
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individual evaluation method
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other method
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all of these
Explanation
Ranking is multi-person evaluation method. Ranking of the employees is done from best to worst. It helps to test the suitability of the employees in an working organization. It is generally can be defined as a part of the overall development process of an employee.
After amendment of Workmen's Compensation Act, in $$2009$$, enhancement in minimum compensation payable from Rs.$$80,000$$ to Rs. ________ (in case of death).
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$$1,20,000$$
0%
$$1,40,000$$
0%
$$1,00,000$$
0%
$$1,10,000$$
Explanation
After the amendment of the Workmen's Compensation Act, in 2009, enhancement in minimum compensation payable from Rs 80000 to Rs 120000 (in case of death). Workmen's Compensation Act, 2009 deals with the rights of working people. It creates a provision to make the payment to employees in case of injury or accident.
Hence, option (A) is the correct answer.
BARS is also known as : _________.
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Behavioral expectation scale
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Rating scale
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Checklist
0%
All of these above
Explanation
BARS is also known as the behavioral expectation scale. BARS stands for Behaviourally Anchored Rating Scale. It is a method to rate the performance of the employees.
BARS are normally presented vertically with scale points ranging from five to nine.
Hence, option (A) is the correct answer.
The sign of stress that includes tension, anxiety, and fatigue is called the _______.
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Alarm
0%
Resistance
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Exhaustion
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None of the above
Explanation
The sign of stress that includes tension, anxiety, and fatigue is called resistance. During the resistance stage, the body has an increased capacity to respond to the stressor.
Hence, option (B) is the correct answer.
After amendment of Workmen's Compensation Act, in $$2009$$, enhancement in minimum compensation payable for funeral expenses from Rs.$$2,500$$ to Rs. ______.
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0%
$$3,000$$
0%
$$4,000$$
0%
$$4,500$$
0%
$$5,000$$
Explanation
After the amendment of the Workmen's Compensation Act, in 2009, enhancement in minimum compensation payable for funeral expenses from Rs 2500 to Rs 5000. Workmen's Compensation Act, 1923 deals with the rights of working people. It creates a provision to make the payment to employees in case of injury or accident.
Hence, option (D) is the correct answer.
After amendment of Workmen's Compensation Act, in $$2009$$, enhancement in minimum compensation payable from Rs. $$90,000$$ to Rs. _________ (in case of permanent disability)
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0%
$$1,20,000$$
0%
$$1,40,000$$
0%
$$1,00,000$$
0%
$$1,10,000$$
Explanation
After the amendment of Workmen's Compensation Act, in 2009, enhancement in minimum compensation payable from Rs 90000 to Rs 140000(in case of permanent disability). Workmen's Compensation Act, 2009 deals with rights of working people. It creates a provision to make the payment to employees in case of injury or accident.
Hence, option (B) is the correct answer.
Section __________ deals with penalty for committing unfair labour practices.
Report Question
0%
$$26$$
0%
$$25$$-R
0%
$$25$$-O
0%
$$25$$-U
Explanation
Section 25-U of the Industrial Dispute Act, 1947, deals with penalties for committing unfair labor practices.
Industrial Dispute Act, 1947 is applicable to the whole of India. This act came into force from 1 April 1947. This act helps to regulate Indian labor law. It also looks after the concerns related to trade unions.
Hence, option (D) is the correct answer.
Which statement is false?
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Using multiple raters improves evaluation
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Assessment center techniques is costly and time consuming
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Job analysis is the basis for performance standards.
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Subjective measures in performance appraisal are most desirable
Explanation
Subjective measures in performance appraisal are most desirable- this is a false statement. Objective measures in performance appraisal are considered as the most crucial and desirable. It helps to judge the suitability of the employees to get the required job done in an efficient manner.
This among the followings is not a method of Performance Appraisal _______________.
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Self-appraisal
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Rating scale
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Group Appraisal
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$$360$$ degree
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None of these
Explanation
Self-appraisal, rating scale, group appraisal, and 360 degree- these are not a method of Performance Appraisal. Performance appraisal includes all formal procedures used to evaluate the relative merit of each employee in a working organization. Performance appraisal can be used as a basis of sound personnel policy in relation to transfers and promotions.
Hence, option (E) is the correct answer.
When an appraiser rate all employees as average performer then his judgment suffers ___________.
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Halo
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Horn effect
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Central tendency
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Recency effect
Explanation
When an appraiser rates all employees as an average performers then his judgment suffers central tendency. As per statistical definition, the central tendency can be defined as the central value for a probability distribution.
Hence, option (C) is the correct answer.
The rater gives greater weightage to recent occurrence than earlier performance, type of judgmental error is known as __________.
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Halo
0%
Horn effect
0%
Stereotyping
0%
Recency effect
Explanation
The rater gives greater weightage to recent occurrence than earlier performance, type of judgmental error is known as recency effect. The recency effect can be defined as a pattern of presentation. In this effect, recent information about an employee is being highlighted and given more weightage.
Hence, option (D) is the correct answer.
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