CBSE Questions for Class 12 Commerce Business Studies Directing Quiz 1 - MCQExams.com

Mass communication tools available to marketers include ___________.
  • advertising
  • sales promotion
  • public relations
  • all the above
Transfer from Executive level Ill to VI is a ___________.
  • promotion
  • upgrading
  • demotion
  • degrading
________also known as grapevine.
  • Formal communication
  • Official communication
  • Informal communication
  • All of above
Under the time or day wage system ________.
  • the worker is paid a certain sum for a fixed period of time
  • the worker is paid a fixed rate per unit produced or job completed
  • the worker is paid a certain sum from the special fund
  • none of the above
The end to motivation will be __________.
  • achieving Goals
  • satisfying wants
  • doing actions
  • resolving the tension
Motivation is a complex process because __________.
  • not every individual gets motivated by one approach
  • it is not scientific as there are no redesigned rules
  • it is not a function of a manager
  • both c & b
Promotion of employee morale indicates ________.
  • sound wage structure
  • security and sound promotion policy
  • welfare amenities
  • all of the above
What is the main advantage of a day wage system?
  • It is simple in calculation
  • As the worker is paid more when he produces more, this results in increased productivity
  • The employee helps management in avoiding delays
  • Less supervision being required
What does the term upgrading refer to?
  • A small scale promotion
  • A large scale promotion
  • A medium scale promotion
  • A normal scale promotion
Which of the following is NOT a barrier to effective communication?
  • Filtering
  • Channel richness
  • Selective perception
  • Language
Some of the principles of coordination are ________.
  • it is the achievement of the individuals
  • understanding the vertical relations of people in the organisation
  • coordination is achieved at the stage of control
  • coordination is achieved at the stage of planning
Morale is a ______.
  • state of human mind
  • government policy
  • industrial dispute
  • place
Out of these which is NOT the function of directing?
  • Issuing orders
  • Planning decisions
  • Counselling the subordinators
  • Supervising the work of subordinators
Who proposed Two-factor theory1?
  • Frederick Herzberg
  • David McClelland
  • Douglas McGregor
  • Abraham Maslow
The minimum wage can be fixed by ___________.
  • hour
  • day
  • month
  • all of these
Under Minimum Wages Act, section 5 deals with ___________.
  • overtime
  • payment of minimum rates of wages
  • maintenance of registers and records
  • claims by employees
What is the maximum percentage of bonus which an employer can pay to its employee?
  • 8.33%
  • 8.5%
  • 4.75%
  • 20%
The Minimum Wages Act applies to all establishments employing ___ or ___ persons.
  • 1 or more
  • 20 or more
  • 20 or less
  • 10 or less
Section 19 of Payment of Bonus act deals with ___________.
  • disqualification and deduction of bonus
  • set off and set on
  • time limit for payment of bonus
  • payment of minimum bonus
A Procedure by which the terms and conditions of employment of workers are governed by agreements between their bargaining agents and employers is known as _______________.
  • collective bargaining
  • negotiation
  • good faith bargaining
  • bargaining zone
A long-range management information system plan provides _____ for the development.
  • Direction
  • Finance
  • Control
  • Coordination
When was the Payment of Bonus Act passed?
  • 1948
  • 1961
  • 1936
  • 1965
Under Minimum Wages Act, section 12 deals with _________.
  • minimum rates of wages
  • payment of minimum rates of wages
  • maintenance of registers and records
  • claims by employees
Which year was The Minimum wages Act passed?
  • 1948
  • 1952
  • 1976
  • 1947
Under Payment of Bonus Act 1965, allocable surplus is equal to __ available surplus.
  • 60%
  • 66%
  • 67%
  • 65%
Strategy is designed or formulated on the basis of ____________.
  • budget
  • goal
  • profit
  • product
Which among the following is sensation thinker?
  • School teacher
  • Engineers
  • Actors
  • All of these
What are the factors in the perceiver that influence perception?
  • Interest and experience
  • Interest and background
  • Interest and time
  • Experience and proximity
Which is an example of financial motivation?
  • Pension
  • Salary reduction
  • Reward
  • Promotion opportunities
Judging someone on the basis of one's perception of the group to which that person belongs, is known as _______.
  • Selective perception
  • Halo effect
  • Contrast effect
  • Stereotyping
Who, for the first time, adopted somewhat paternalistic attitude towards his employee?
  • Harold Koontz
  • Famularo
  • Robert Owne
  • Flippo
What are the factors in the situation that influence perception?
  • Interest and time
  • Interest and social setting
  • Work setting and time
  • Experience and proximity
Which is a technique of selection?
  • Lectures
  • Conference
  • Managerial Grid
  • All of these
What are the factors in the target that influence perception?
  • Interest and experience
  • Interest and background
  • Interest and time
  • Similarity and proximity
Who has given the concept of "Home-Grow"?
  • Harold Koontz
  • Famularo
  • Stephen Robbins
  • Flippo
Which decision criteria is consistent with goals such as productivity, efficiency and high profits?
  • Focus on justice
  • Utilitarian
  • Focus on rights
  • Directive
If people interpret on the basis of their interests, background, experience and attitudes, then it is known as ___________.
  • Selective perception
  • Halo effect
  • Contrast effect
  • Stereotyping
Encoding is affected by certain conditions, one of them is _____________.
  • social loafing
  • culture
  • social-cultural system
  • social interest
Which among the following is a style of decision making?
  • Conceptual
  • Behaviour
  • Analytical
  • All of these
___________ delegation goes by a climate of understanding between the superior subordinate.
  • General
  • Specific
  • Formal
  • Informal
Retranslating a sender's communication message is known as _____________.
  • Decoding
  • Channel
  • Encoding
  • Filtering
Which style of decision making has low tolerance for ambiguity and seeks rationality?
  • Conceptual
  • Behaviour
  • Analytical
  • Directive
The essence of which theory is that the stress is the enemy of rationality ____________.
  • Cognitive Resource Theory
  • Fiedler Contingency Model
  • Behavioural Theories
  • Situational Leadership Theory
Which is a component of context in a team effectiveness model?
  • Autonomy
  • Performance evaluation
  • Conflict
  • Roles and diversity
The power a person receives as a result of his or her position in the formal hierarchy of an organisation, is known as __________.
  • Reward power
  • Coercive power
  • Legitimate power
  • Referent power
Resources and capabilities that serve as a source of competitive advantage for a firm over its rivals are _____________.
  • competencies
  • values
  • capability
  • core competencies
Who observed the "will do" and "can do" feature of performance?
  • Richard Calhoon
  • Francis A. Walker
  • Fran Gilbret
  • Lilian Gilbreth
Written essays, critical incidents, graphic rating scale, BARS, multi-person comparison, group order ranking are the methods of ____________.
  • work sampling
  • assessment centers
  • performance simulation lest
  • performance evaluation
Choose the correct answers from the following alternatives given
X, by a letter dated 4th Jan offers to sell his house to Y for Rs. 20 lakhs. The letter reaches Y on 6th Jan who posts his acceptance on 7th Jan which reaches X on 9th Jan. Here, the communication of offer is complete on
  • 4th Jan
  • 6th Jan
  • 7th Jan
  • 9th Jan
What is job hopping?
  • Jumping jobs frequently
  • Searching for job
  • Hoping for good job
  • Registers to sites for job
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