CBSE Questions for Class 12 Commerce Business Studies Directing Quiz 10 - MCQExams.com

According to David C.McClelland, an individual's major motive to work include the need for _______.
  • achievement
  • affiliation
  • power
  • all of the above
What is the purpose of strategies and direction?
  • Do not help
  • They give direction
  • They are a framework for performance appraisal
  • Both (A) and (B)
The sum total of emotional and informational behaviour is called  ________.
  • motivation
  • talent
  • intution
  • attitude
Who has modified Maslow's Hierarchical levels of needs and developed ERG model?
  • Frederick Herzberg
  • David C. McClelland
  • Douglas McGregor
  • Clayton Alderfer
The United trade union congress was formed in _______.
  • 1949
  • 1950
  • 1951
  • 1952
The trade union Act was amended in _____.
  • 1959
  • 1960
  • 1961
  • 1962
What does Maslow theory of motivation convey to management?
  • Satisfied need is a motivator
  • Satisfied need is no more a motivator
  • Needs are not motivators
  • Needs need not be considered
The Hind Mozdoor Sabha was set up in _______.
  • 1920
  • 1926
  • 1947
  • 1948
The highest level need in need Hierarchy of Abraham Maslow.
  • Safty need
  • Belongingness need
  • Self Actualization need
  • Prestige need
Which of the following is a Financial incentive?
  • Promotion
  • Stock incentive
  • Job security
  • Employee participation
The Motivation theory which classifies needs in hierarchical order was developed by ____________.
  • Fred Luthans
  • Scott
  • Abraham Maslow
  • Peter F Drucker
Who has modifies Maslow's Hiterarchical levels of needs and developed ERG model?
  • Frederick Herzberg
  • David C.McClelland
  • Douglas McGregor
  • Clayton Alderfer
Status comes under which of the following type of barriers?
  • Semantic barrier
  • Organisational barrier
  • Non semantic barrier
  • Psychological barrier
The process of converting the message into communication symbols is known as ___________.
  • Media
  • Encoding
  • Feedback
  • Decoding
 A message is said to be effectively communicated if ________________ situation.
  • message have no error
  • interpreted by the receiver in the same sense as the senders
  • both sender & receiver agree with massage
  • None of the above
  • Both Assertion and Reason are correct and Reason is the correct explanation for Assertion
  • Both Assertion and Reason are correct but Reason is not the correct explanation for Assertion
  • Assertion is correct but Reason is incorrect
  • Both Assertion and Reason are incorrect
Which of the following is not an element of communication process?
  • Decoding
  • Channel
  • Receiver
  • None of the above
The communication network in which all subordinates under a supervisor communicate through supervisor communicate through supervisor only is
  • Single chain
  • Inverted
  • Wheel
  • Free Flow
According to the goal - setting theory of motivation, highest performance is reached when goals are set to which level?
  • Impossible but inspirational
  • Difficult but attainable
  • Only marginally challenging
  • Easy and attainable
Conciseness means _______.
  • brevity
  • clarity
  • correctness
  • all of above
What is/are the key element (s) of motivation?
  • Intensity
  • drection
  • Persistence
  • All of the given optiions
Select the guideline, which is not used when doing an effective goal setting_____.
  • Assign definite goals
  • Assign consequences of performance
  • Assign structured goals
  • Encourage participation
Which of the following means that you achieve the best possible balance among several goals?
  • Sacrificing
  • Satisfying
  • Minimizing
  • Optimizing
Which of the following NOT a key element in motivation?
  • Envronment
  • Intensity
  • Directon
  • Persistence
Which of the following skill is most essential to get most out of the people?
  • Technical skill
  • Human skill
  • Conceptual skill
  • Mechanical skill
Which of the following is categorized as an indirect payment portion of employee compensation?
  • Wages
  • Salaries
  • Employer-paid insurance
  • Commissions
Trade unions are important as _________.
  • they collectively bargain for employees
  • act as a communication between workers and management
  • government has made it compulsory for all companies to have trade unions
  • none of the above
To develop understanding between efficient persons communication is done by __________.
  • words
  • actions
  • pictures
  • all of the above
The effective performance management tool, which explains each employee about its day to day duties, is _________.
  • role clarification
  • coaching
  • 45 degree appraisal
  • appraisal of Managers
Grapevine is not a good communication style because _______.
  • it is informal
  • it works with inspiring speed
  • Spread more like rumours and unconfirmed reports.
  • it represents the natural desire of people
The word motivation has come from the word 'movere' which means _______.
  • to come
  • to boost
  • to go
  • to move
Grapevine is a _______.
  • formal communication
  • informal communication
  • informal communication within the official network
  • none of the above
Which of the following is the reason for which the Maslow's motivations theory was criticized?
  • For its various break ups
  • For being too elaborated
  • For leaving no space for difference between individuals
  • For being top strategic forward
Which one of the following is not considered as an element of direction?
  • Supervision
  • Organisation
  • Motivation
  • Communication
Which among the following is NOT the element of direction?
  • Supervision
  • Control
  • Motivation
  • Communication
As per Fayol, Harmony of objectives can be achieved only if ________.
  • orders go through a series of intermediates
  • direct communication is there
  • all the groups decide to achieve objective
  • none of the above
It is not UNCOMMON that communication leads to ______.
  • development of an idea
  • transmit the message
  • receive the message
  • all of the above
The other name of "communication through the chain of command" is _______.
  • informal channels of communication
  • informal official channels of communication
  • principle of clarity
  • none of the above
Direction is important because __________.
  • it helps in developing the organization goals
  • it takes out the maximum of an individual
  • it helps in the invitation of actions
  • both b & c
Which one of the following theories postulates that people are not concerned merely with the reward they get for their contributions, rather they compare their efforts and rewards with those of others?
  • Economic theory of motivation
  • Motivation - hygiene theory
  • Equity theory of motivation
  • Hierarchy of needs theory.
A primary benefit of MBO is _________.
  • avoid competition
  • resistance against new entrance
  • improve employee motivation
  • increase resources
Which one of the following theories assumes that man is inherently resistant to change and passive to organisational needs?
  • Theory - X
  • Theory - Y
  • Theory - Z
  • Theory - U
Theory 'X' is propounded by __________.
  • Douglas Mc' Gregor
  • Henry Hintzberg
  • Lewin Lippit and White
  • I.D. Mooney
For saying 'not easily available' we can say ____________.
  • bad debts
  • in Short supply
  • to drive a hard bargain
  • cash
Which of the following works as a motivation for an employee to work in an organisation?
  • Monetary benefits
  • Career progression
  • Learning opportunities
  • All of the above
______ is an important function of management which involves communicating and providing leadership to the subordinates and motivating them to contribute to the best of their capacity for the achievement of organisational objectives.
  • Motivation
  • Directing
  • Discipline
  • Coordination.
Which is an appropriate statement to include in a job application letter?
  • "I have learned everything there is to know about your company"
  • "I am anxious to meet with meet with you to talk about this opportunity."
  • "You can check my references if you need to verify what I have said in this letter".
  • "My responsibilities as President of the free enterprise club included organizing job fairs".
By Latin abbreviation 'vide' we mean____________.
  • See
  • Look
  • Both a & b
  • None of the above
Language used for businesses communication should be _________.
  • Simple
  • Complex
  • Grammatical
  • Both a and c
In a/an __ communication network, any group member can actively communicate with any other member.
  • Wheel
  • All channel
  • Interpersonal
  • Circle
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