CBSE Questions for Class 12 Commerce Business Studies Directing Quiz 5 - MCQExams.com

Which among the following shows the relationship between the value of the job and the average wage paid for this job?
  • Merit raise
  • Pay ranges
  • Wage curve
  • Equity
Under which plan if a worker reaches the standards, he will be paid time wage plus a bonus at fixed percentage $$(20\%)$$ of normal time wage?
  • Gantt Task and Bonus Plan
  • Merrick Plan
  • Halsey Plan
  • Rowan Plan
Who has proposed the Standard Hour Plans?
  • F.W. Taylor
  • Merrick
  • F.A. Halsey
  • D.Rowan
In differential piece rate system, there are two work rates, one is lower and the other is higher. Who has proposed this?
  • F.W. Taylor
  • Merrick
  • F.A. Halsey
  • D.Rowan
Which among the following is a feature of Gain Sharing Plan?
  • Protect low performers
  • Rewards are spread across a large number of employees
  • Poor performer may get rewards
  • All of these
Scanion Plan, Rucker Plan and improshare Plan are ________.
  • profit sharing plan
  • gain sharing plan
  • ESOP
  • all of these
When efficiency of a worker reaches _________ he gets bonus under Emerson's Efficiency Plan?
  • efficiency reaches $$67\%$$
  • efficiency reaches $$50\%$$
  • efficiency reaches $$76\%$$
  • efficiency reaches $$20\%$$
Minimum wage is that wage which must invariably be paid whether the company, is ___________.
  • big or small
  • makes profit or not
  • both (a) and (b)
  • none of these
Which one is an incentive plan?
  • Gantt Task and Bonus Plan
  • Merrick Plan
  • Halsey Plan
  • All of these
Rewards that one gets from the job itself and that are usually self-initiated is called ___________.
  • intrinsic rewards
  • extrinsic rewards
  • self-motivates reward
  • organisation reward
ESOP stands for _________.
  • Employee Stock Ownership Plan
  • Employee Share Ownership Plan
  • Employee Stock Option Plan
  • Employer Share Ownership Plan
In Haynes Manit Plan, Manit stands for __________.
  • man can do it
  • man minute
  • man incentive plan
  • man's efficiency
Which one is not an incentive plan?
  • Gantt Task and Bonus Plan
  • Merrick Plan
  • Halsey Plan
  • Haymann Plan
Fringe Benefits are __________.
  • supplementary compensation
  • base compensation
  • merit plan
  • bonus
Curve in a scatter diagram representing the relationship between relative worth of jobs and wage rates is called _________.
  • comparable worth
  • wage curve
  • salary survey
  • broad banding
Who has given "Hierarchy of Needs" theory?
  • Abraham Maslow
  • McClelland
  • Fredreick Herzberg
  • Henry Fayol
Which one of the following is a form of informal communication?
  • Vertical Communication
  • Grapevine
  • Horizontal Communication
  • None of the above
Motivation hygiene theory was given by __________.
  • Henry Hintzberg
  • Fredrick Taylor
  • Fredrick Herzberg
  • George .R. Terry
Which theory states that, motivation is best reached where it is located?
  • Monistic theory of motivation
  • Hire ready of need theory
  • Theory of Douglas Mc Gregen
  • None of the above
Crosswise communication is also known as _________.
  • Horizontal communication
  • Diagonal communication
  • Upward communication
  • Downward communication
Which theory says that people are not only concerned merely with their reward but also compare their efforts and rewards with others?
  • Equity Theory of Motivation
  • Theory X
  • Theory Y
  • None
The fundamental assumption of  _______ is that full advantage of employee potential can be utilised by motivating them to accept organizational objectives.
  • Theory - X
  • Equity theory
  • Monistic theory
  • Theory-Y.
Grapevine consists of a complex network of _______ communication.
  • crosswise
  • formal
  • informal
  • none of the above.
The Hierarchy of Needs Theory was propounded by _________.
  • A. H. Masslow
  • Mc Gregor
  • Henri Fayol
  • Henry Lawrence Gantt
The features that are found in the communication are ________.
  • it is between two persons
  • both receiver and sender agrees to the information exchanged
  • communication need not bring confidence but the information to be understandable to receiver
  • both a & c
The parts of the multiple nature of an individual which are recorded in the brain and one replayed in the course of transaction are called _______.
  • PAC status
  • PAP status
  • psychological motivation
  • All the above
Which of the following cannot result from incomplete messages?
  • Loss of goodwill
  • Loss of sales
  • Loss of valued customers
  • Gaining good name
Which function of communication transmits the data necessary for decision-making?
  • Emotional expression
  • Information
  • Control
  • Motivation
In which of the following sentences is the idea of the demotion de-emphasized the most?
  • Your new responsibilities will fit your skills better
  • Your demotion means you will be much happier
  • You start the different job tomorrow. Good luck
  • I am sorry about your demotion
Direction is a ___________.
  • discrete process
  • continuous process
  • circular process
  • none of the above
Which of the following is NOT a consideration when choosing words to communicate an idea?
  • All the words which have been used so far in the message
  • Whether the message will be printed or sent via e-mail
  • The audience you are addressing
  • The situation that is being dealt with
All the ......... French houses were sold.
  • old fine, white
  • white fine old
  • fine old white
  • fine white old
Direction starts with issuing _______ to subordinates and ends with getting thing done by satisfaction of various needs of subordinates.
  • orders
  • request
  • instruction
  • (A) or (B)
Communication that takes place among members of work groups at the same level is known as ___________ communication.
  • Tangential
  • Cross-functional
  • Job
  • Lateral
Successful intercultural communicators should be all of the following EXCEPT.
  • Flexible and open to change
  • Sensitive to differences in verbal and non verbal behaviors
  • Aware of the values, beliefs and practices in other cultures
  • Dedicated to what people from other cultures believe and how they do things
Plain Language Commission insisted that the USP(Unique Selling Proposition) of Business English should be _________.
  • simplicity
  • clarity
  • (A) or (B)
  • (A) & (B)
"Unity of command cannot exit without unity of direction, but does not flow from it".Who said this?
  • Fayol
  • Drucker
  • Massie
  • Togerson
Which of the following cannot be treated as oral communication?
  • Meetings/Conferences
  • Radio
  • Facial expressions
  • All of the above
The techniques of direction excludes ________.
  • an alternatives device of communication
  • supervisory techniques
  • co-ordinates
  • all of the above
Which of the following is not example of written communication?
  • Memo
  • Office order
  • Circulars
  • TV news
Which of the following is not principle of direction?
  • Principles of democratic leadership
  • Principles of nevigational change
  • Principles of unity of direction
  • Principles of unity of command
Which of the following is not principle of direction? 
  • Principle of unity of command
  • Principle of evidence
  • Principle of unity of direction
  • Principle of democratic leadership
Which of the following is/are not seven C's of effective communication?
  • Completeness of information
  • Consideration for receiver
  • Cooperation in work place
  • Correctness of facts
Oral communication consumers more time compared to written communication.
  • False
  • True
  • Partly false
  • None of the above
The flow or pattern of communication may be ________.
  • downward
  • upward
  • diagonal
  • any of the above
People also communicative within the organization at a personal level this is known as _________.
  • an informal communication
  • an internal communication
  • grapevine
  • (A) or (C)
This type of communication flow usually takes place between people of the same status/level of hierarchy in the organization.
  • Downward flow
  • Horizontal flow
  • Vertical flow
  • Upward flow
The existence of only one head and one plan for a group of activities which have the same objectives.
This is as per ___________.
  • principle of unity of command
  • preciple of derection
  • principle of definition
  • principle of democratic leadership
Which of the following is not an example of internal-operational communication?
  • Giving directives
  • Constructing reports
  • Placing orders with suppliers
  • Requesting data from subordinates
The approach towards directing the subordinates will depend upon the situation only.
  • True
  • False
  • Partly true
  • Partly false
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