CBSE Questions for Class 12 Commerce Business Studies Directing Quiz 6 - MCQExams.com

Stimulus: I wish you were better educated.
Response: I am not so lucky
How will you classify the above transaction as per concept of transaction analysis?
  • Adult - Child
  • Child - Adult
  • Parents - Child
  • Child - Child
Stimulus: I have to finish the report tonight as it is due tomorrow.
Response: You always leave things for that last minute.
How will you classify the above transaction as per concept of transactional analysis?
  • Adult - Child
  • Parent - Adult
  • Adult - Parent
  • Child - Adult
Communication is the task of imparting __________.
  • training
  • information
  • knowledge
  • message
Communication is an ___________ process.
  • ongoing
  • one way
  • three way process
  • none of the above
Stimulus:You have presented a good report.
Response: Thank you.
How will you classify the above transaction as per concept of transaction analysis?
  • Adult - Child
  • Adult - Adult
  • Parent - Parent
  • Child - Adult
Stimulus : Support staff is undisciplined.
Response: It is a sign of the times.
How will you classify the above transaction as per concept of transaction analysis?
  • Parent - Child
  • Parent - Adult
  • Parent - Parent
  • Child - Parent
Formal channels of communication provide ___________.
  • vertical flow of communication
  • horizontal flow of communication
  • neither (A) nor (B)
  • both (A) and (B)
Which of the following statements is not an assumption of a manager who might adopt a Theory'X style of management?  
  • People must be threatened with punishment if the organization is to meet its objectives
  • The intellectual potential of the average person is only partially utilized
  • The average person is lazy and has an inherent dislike of work
  • The average person avoids responsibility
Stimulus: Your are always late
Response: Sorry Sir!
How will you classify the above transaction as per concept of transactional analysis?
  • Adult - Child
  • Child - Adult
  • Parent - Child
  • Child - Child
Which of the following assumptions is applicable for Theory-X of motivation developed by Douglas McGregor?
  • Under proper organizational conditions and method of operation man will exercise self-control towards achieving his own goals and those of the organization
  • Man is inherently resistant to change and passive to organizational needs.
  • Every man has his own potentials for development, the capacity for assuming responsibilities and management need not to them there.
  • The manager should not do his job leading unimaginatively.
Formal channels of communication also referred as _________.
  • communication through the chain of command
  • communication through principle of exception
  • communication through man machine
  • none of above
_______ is based upon the notion that man is essentially economic.
  • Hierarchy of needs theory of motivation
  • Theory of 'X' & 'Y' of motivation
  • Two factor theory of motivation
  • Monistic theory of motivation
Theory X & Theory Y of motivation was developed by ________.
  • Douglas McGregor
  • Eric Berne
  • Joe Kelly
  • M. R. Jones
Arrange the process of communication in proper 
Feedback, Develop an Idea, Transmit, Receive, Decode.
  • Encode, Decode, Feedback, Develop an Idea, Transmit, Receive
  • Decode, Encode, Receive, Transmit, Develop an Idea, feedback
  • Feedback, Develop an Idea, Encode, Transmit, Receive, Decode
  • Develop an Idea, Encode, Transmit, Receive, Decode, Feedback
Vertical communication flows ___________.
  • downward
  • upward
  • diagonally
  • downward as well as upward
Which of the following statements is true about the Goal Theory of motivation?
  • A person's level of commitment to a goal will not regulate the level of effort expended.
  • Research has shown that there is little support for the Goal Theory and its effects on motivation with regard to the relationship between goal-setting and performance.
  • People with difficult goals will perform better than people with easier goals.
  • People with easier goals will perform better than people with difficult goals.
The communication of an acceptance is complete as against the prosper _________.
  • when it is received by the prosper
  • when it is put in a course of transmission to him so as to be out of the power of the acceptor
  • when the acceptor signs the acceptance
  • when the prosper receives written document in proof of the acceptance
The communication of a revocation is complete as against the person to whom it is made:
  • When the prosper knows it
  • When it comes to his knowledge
  • When the revocation is delivered
  • When it is posted
The communication of the revocation of proposals is deemed to be made by ________.
  • non-acceptance of the party whose proposal is revoked
  • any act or omission of the party proposing
  • any act or omission of the party revoking
  • parties to the agreement
When receiver of communication starts evaluate before he listen fully, such barrier of communication known as ____________.
  • distortion of information
  • premature evaluation
  • resistance to change
  • perfunctory attention
B accepts A's proposal by a letter sent by post. The communication of the acceptance is complete as against B ________.
  • when the letter is received by A
  • when the letter is posted by B
  • both (a) and (b)
  • none of the above
The communication of a proposal is completer  ________.
  • when it comes to the knowledge of the person to whom it is made
  • when it is delivered by the prosper
  • when it is posted
  • when the acceptor executes the acceptance
A revokes his proposal to B by telegram. The revocation is complete as against A:
  • When the telegram is dispatched
  • When B receives the telegram
  • When B confirms
  • When A receives confirmation from B
B revokes his acceptance by telegram. B's revocation is complete as against B :
  • When the telegram is dispatched
  • When the prosper receives the telegram
  • When the prosper confirms
  • When B receives the confirmation
A revokes his proposal to B by telegram. The revocation is complete as against B:
  • When the telegram is dispatched by A
  • When B confirms it
  • When B receives it
  • When A dispatched the telegram
The informal network of communication represents natural desire of people in the organization to interact and communicate with each other. 
  • True
  • Partly true
  • False
  • None of above
A person is sound mind for the purposes of contracting:
  • Who is at the time of making the contract is capable of understanding it
  • Who is at the time of making the contract is capable of forming a rational judgment as to its effect upon his interest
  • All of the above
  • None of the above
In an auction sale, the auctioneer accepted the highest bidder by striking hammer, not by speaking or writing.
  • This is an express acceptance.
  • This is an implied acceptance.
  • This is future acceptance.
  • This is no acceptance.
Agreement is defined in:
  • Section $$2$$(a)
  • Section $$2$$(c)
  • Section $$2$$(e)
  • Section $$2$$(g)
A patient in a lunatic asylum who is at intervals of sound mind:
  • May contract during those intervals
  • Cannot contract
  • Can contract at any time
  • None of the above
Undue influence is not presumed when the relationship between the partied is:
  • Master-servant
  • Doctor-patient
  • Husband-wife
  • Shopkeeper-buyer
B revokes his acceptance to A by telegram. B's revocation is complete as against A :
  • When B dispatches the telegram
  • When it reaches him
  • When B confirms it
  • When A notifies it to B
A sane man, who is delirious from fever:
  • Can contract at any time
  • Cannot contract whilst such delirium lasts
  • Cannot contract at all
  • May not contract whilst such delirium lasts
Which one of the following is not a contract?
  • A engages B to do certain work at a remuneration to be fixed by C
  • A and B promises to exchange books
  • A take a seat in a public vehicle
  • A invites B to dinner which B accepts
A person who is usually of sound mind, but occasionally of unsound mind:
  • Cannot make any contract
  • Cannot make a contract when he is of unsound mind
  • May make a contract by his legal representative
  • May make a contract by his registered document
An acceptance:
  • Must be communicated to the offence
  • Must be absolute and unconditional
  • Must be accepted by the person having authority to accept
  • All of the above
Language used for business communication should be
  • Simple
  • Complex
  • Grammatical
  • Both a & c
The Big Five Model is most widely used framework of ____________.
  • Leadership
  • Learning
  • Training
  • Personality
The use of pre-designed set of questions used in an interview process results in a ___________.
  • behavioural interview
  • situational interview
  • non-directional interview
  • structured interview
Which among the following is an example of "Functional Theory"?
  • Person and Group
  • Motivation
  • Factor
  • Personality
A senior employee who sponsors and supports a less experienced employee (a protege) is a ___________.
  • Mentor
  • Trainer
  • Counselor
  • Supervisor
Industrial Relation is an important aspect of Human Resource Management, under which Operative function it comes?
  • Integration function
  • Motivation and Compensation function
  • Maintenance function
  • Development function
Which among the following is an element of expert power?
  • Special knowledge
  • Legal
  • Personality
  • Control
In Maslow's theory of motivation, safety needs are satisfied by ______________.
  • food, shelter, thirst
  • love and affection
  • job security
  • autonomy, power
Markets and consumer behaviour includes ___________.
  • market segmentation
  • market size
  • buyer loyalty
  • all of these
A Management Information System is a formal computer assisted organizational function designed to provide managers with information to help their ____________.
  • Cost pricing
  • Cost evaluation
  • Profit making
  • Decision-making
Which among the following is an example of "Interactionistic Theory"?
  • Person and Group
  • Motivation
  • Factor
  • Personality
Which is not one of Maslow's needs?
  • Self-actualisation
  • Esteem
  • Social
  • Control
Choose the correct answers from the following alternatives given
On the face of the ticket for a journey the words for conditions seek back are printed in small print, the passenger________________.
  • is bound by the conditions whether he takes care to read them or not
  • is not bound by the condition
  • may not take note of the conditions
  • none of the above
X-Y theory is related to ____________.
  • Role
  • Conflict
  • Motivation
  • Personality
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