CBSE Questions for Class 12 Commerce Business Studies Organising Quiz 12 - MCQExams.com

Strategy that involves closing down a business organisation and selling its assets is known as ______________.
  • divestment strategy
  • liquidation strategy
  • transformation strategy
  • turnaround strategy
Coordination in an organisation means
Complete control of the activities of the employees.
To secure harmony among different units of the organisation.
Removal of conflict and overlapping in the organisation.
Codes:
  • 1 and 2
  • 1 and 3
  • 2 and 3
  • 1, 2 and 3
Who developed the concept that tension between workers 'logic of sentiment' and managers 'logic of cost and efficiency' could lead to conflict within the organisation?
  • Herbert Simon
  • Chester Barnard
  • Fredrick W. Taylor
  • Elton Mayo
Degree to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means is _____________.
  • Machiavellianism
  • Internal locus of control
  • External locus of control
  • Apprehension
Group brainstorming encourages all of the following except ______________.
  • team building
  • analysis alternatives
  • convergent thinking
  • uninhibited verbalisation
The principles of organisation propounded by Fayol are ____________.
  • scalar chain, co-ordinating, remuneration and unity of command
  • discipline, order, equity and initiative
  • division of work, authority, unity of direction and commanding
  • division of work, scalar chain, stability of tenure and organising
______ is concerned with both the "orderly" assemblage of human and material resources as well as the process of development of a structure of formally identified and distinguished tasks, roles and relationships that may be attributable to the various members so that they may effectively work as a group. 
  • Planning
  • Directing
  • Organizing
  • Staffing
Directing the subordinates involves _____________________________.
  • Delegation of authority and fixing of responsibility for carrying out the assigned duties.
  • Guiding, Counselling and instructing the subordinates about the proper way of doing the job.
  • Coordination of activities and authority relations throughout the organization.
  • Classification of activities into convenient groups for purpose of division.
Decentralisation leads to slower decision making in raidly changing environment. Which of the statements given below are correct?
  • 1, 2 and 3
  • Only 1 and 2
  • Only 2 and 3
  • Only 1 and 3
When a young person Joins an organisation, he needs some senior person in whom i can confide and get advice and support. Such relationship may be called _____________.
  • Mentoring
  • Counselling
  • Listening
  • Understanding
Which of the following techniques used by organisations engaged In public administration are based on network analysis?
Organisation and Methods (O&M)
PERT
Critical Path Method
Work Study
Select the correct answer using the code given below:
  • 1, 2, 3 and 4
  • Only 1 and 2
  • Only 2 and 3
  • Only 1 and 4
Consider the following statements:
Control helps to monitor environment changes and their effects on the organisation's progress.
Delegation of authority in participative management does not change the nature of the control process.
Which of the statements given above is/are correct?
  • Only 1
  • Only 2
  • Both 1 and 2
  • Neither 1 nor 2
Organizing as a function of management involves __________________.
  • Determination of activities of the enterprise keeping in view its objectives.
  • Laying down of suitable selection and placement procedures.
  • Guiding, counselling and instructing the subordinates about the proper way of doing the job.
  • Measurement of actual performance against the standard and recording deviations.
When the focus of the evaluation is on facts and not on traits, it is known as __________ evaluation.
  • Objective
  • Subjective
  • Performance
  • Career
Zero Base Budgeting:
  • is an approach to budgeting that solely applies to public sector organizations
  • is an approach in which managers are required to justify all budgeted expenditure, not just changes in the budget from the previous year
  • is best carried out on a quarterly basis
  • should be undertaken on a routine basis
Concept, Importance & Process of Organization.
In operational sense, organization can be considered as ______________.
  • Consisting of divisions of work among people
  • Co-ordination of activities towards some common objectives
  • Both (A) and (B)
  • Neither (A) and (B)
When two or more people encounter each other, sooner or later one of them will speak or give some indication of acknowledging the presence of others. This is called the -
  • Transactional reply
  • Transactional response
  • Transactional stimulus
  • Transcriptional response
Concept, Importance & Process of Organization.
Due to which function of management superior subordinate relationships are established?
  • Planning
  • Decision making
  • Organizing
  • Controlling
According to "principle of unity of command ".
  • In order to make any direction effective, the leader should have respect for the opinion and views of his followers.
  • Organization should devise and introduce effective measures to reconcile the conflicting interests.
  • Manager should conduct periodic audit of the organization and user summarized charts.
  • Any endavour in directing if it is accompaied by personal touch
Concept, Importance & Process of Organization.
Organization is referred to as the social system encompassing all ______________.
  • Friendly relations
  • Informal relations
  • Formal relations
  • Normal relations
Concept, Importance & Process of Organization
Identify correct sequence/steps in organizing function of management.
(I) Delegation of authority and placing of responsibility
(II) Identification and classification of activities of the enterprise consistent with its objectives.
(III) Making provision for effective coordination and establishment of definite lines of supervision.
(IV) Establishing superior subordinate relationship within the departments.
(V) Grouping various activities into workable units or departments.
Select the correct answer from the options given below-
  • II, V, I, III & IV
  • II, V, IV, I & III
  • II, I, V, IV & III
  • II, V, I, IV & III
Transactional analysis -
(I) Can give employees fresh insights into their own personalities
(II) It can also help employees understand why others sometimes respond as they do.
Select the answer from the options giving below -
  • (II) only
  • Neither (I) nor (II)
  • Both (I) and (II)
  • (I) only
Who originated the concept of Transactional Analysis?
  • Dr. Eric Penfield
  • Dr. Wilder Penfield
  • Dr. Wilder Berne
  • Dr. Eric Berne
The process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public is known as -
  • Stress management
  • Crisis management
  • TQM
  • None of the above
Why might individuals resist organizational change?
(i) Lack of interest
(ii) Pessimism
(iii) Anxiety
(iv) Irritation
(v) Opposing strategy proposals
(vi) Personal ambitions
Select the correct answer from the options given below-
  • (ii),(iii),(v)&(vi)
  • (i), (ii) & (iv)
  • (ii),(iv),(v)&(vi)
  • All (i) to (vi)
It is an approach that organizations use to improve their internal processes and increase customers satisfaction -
  • TQM
  • Stress management
  • MBO
  • Change management
________ is the device and desire to do something, an inner passion and interest.
  • Expertise
  • Creative thinking skills
  • Motivation
  • Direction
Concept, Importance & Process of Organization
Integration can be accomplished in the entire activities of organization -
A. Through authority relationships- horizontally, vertically, and laterally.
B. Through organized information or communication systems
Select the correct answer from the options given below -
  • A only
  • B only
  • Both A and B
  • Neither A nor B
An example(s) of internal change forces is (are):
  • inadequate communication
  • problems in moral
  • market competitors
  • (A)&(B)
Which of the following is normally the cause of organizational change?
  • technological development
  • change in labour characteristics
  • mergers, acquisitions, etc.
  • all of the above
Providing permission to use technical know how by parent organization to another individual is known as
  • Dealership
  • Marketing
  • Agency
  • Franchising
Which of the following is/are usually identified as the more important factor(s) responsible for people's resistance to change?
  • People find it easy to do what they have been doing and find it inconvinient lo learn something new.
  • People in organization are interested to learn something new as they may get tired for doing regular things.
  • Change may bring increase in salary without increase in work load.
  • All of above
Which of the following can be classified as "external forces"?
(I) Technological forces
(II) Social forces
(III) Political forces
Select the correct answer from the options given below -
  • (I)
  • (II)
  • (III)
  • All of above
Types of Organization Structure
Matrix organization combines -
  • Functional departmentation with line and staff organization
  • Functional departmentation with product or project organization
  • Product or project organization with informal organization
  • Informal organization with functional departmentation
Authority, Accountability & Responsibility
____________ is the process, a manager follows in dividing the work assigned to him so that he perform the part which only he, because of his unique organizational placement, can perform effectively and so that he can others to help him with what remains.
  • Decentralization
  • Centralization
  • Delegation
  • Accountability
Authority, Accountability & Responsibility
Which of the following denotes answerability for the accomplishment of the task assigned by the superior to his subordinate?
  • Responsibility
  • Accountability
  • Power
  • Authority
Types of Organization Structure
In a matrix organization, the functional departments like manufacturing, marketing, accounting and personnel constitute the ____________ while the project organization or product divisions form the ___________.
  • Vertical chains of command, Horizontal chains of command
  • Horizontal chains of command, Vertical chains of command
  • Vertical chains of command, Vertical chains of command
  • Horizontal chains of command, Horizontal chains of command
Types of Organization Structure
Project organization involves appointment of the project manager usually drawn from the _________ ranks and having responsibility for detailed planning, coordination, control and achievement of the result within the time schedule.
  • Top management
  • Middle management
  • Lower level management
  • None of above
Informal Organization
Statement X:
Members in informal organization behaves as per their emotions, feelings & influencing power of their members.
Statement Y:
Informal organizations are generally made to satisfy the needs of people in formal group.
Select the correct answer from the options given below -
  • Both Statement X & Y are true
  • Both Statement X & Y are false
  • Statement X is true but Y is false
  • Statement X is false but Y is true
Informal Organization
Benefits of informal organization: ____________
  • It makes total system more effective.
  • It provides a safety valve for employee emotions.
  • It gives satisfaction and stability to work groups.
  • All of above
Types of Organization Structure
Within an organization, the relationships between people in specialist or advisory positions, and line managers and their subordinates, where the specialist offers a common service throughout all departments of the organization, but has no direct authority over those who make use of the service are called -
  • Line relationships
  • Lateral relationships
  • Staff relationships
  • Functional relationships
Authority, Accountability & Responsibility
The basic essence of responsibility is -
  • Right
  • Power
  • Delegation
  • Obligation
Miscellaneous
A cross functional organizational structure in which individuals performing one function, such as accounting, are to the senior executive in finance and also to another senior executive in a geographical, product, or customer department is called -
  • Line organization
  • Matrix form
  • Informal organization
  • Bureaucratic organization
Centralization & Decentralization
Where larger part of the authority is delegated down the levels of management so that decisions are made a near the source of action, such a tendency in the organization is described a - 
  • Delegation of authority
  • Decentralization
  • Centralization
  • Principle of functional definition
Authority, Accountability & Responsibility
A manager before proceeding with actual delegation of authority is required to know the jobs or results expected of such delegation.
Above statements refers to which principle of delegation?
  • Responsibility cannot be delegated
  • Delegation to be consistent with results expected
  • Parity of authority and responsibility
  • Exception principle
Authority, Accountability & Responsibility
More clear the line of authority from the top manager in an enterprise to every subordinate position, the more effective will be the responsible decision-making and organization communication. This is ______________ principle of delegation.
  • Principle of unity of command
  • Scalar principle
  • Exception principle
  • Clarity of delegation
One key control  in the organization of the information  system department is the ___________________________.
  • separation of the systems development group and the operations (data processing) group.
  • operating personnel should strictly controls access to the client's database
  • controller should manage the information system since it supplements the accounting work already done the supervision of the controller.
  • information systems department should be under the direction of systems development personnel since they are responsible for the overall performance of the system.
Miscellaneous
Which of the following is barrier to effective delegation?
  • Fear of loss of power
  • Personal attitudes
  • Lack of ability to direct well
  • All the above
What is span of control?
  • Pushing decisions down to lower-level employees
  • Empowering lower-level employees
  • Number of subordinates a manager can effectively direct
  • Concentrating decision-making on one specific point in the organization
Authority, Accountability & Responsibility
Delegation of authority entails -
  • Division of work load
  • Sharing responsibility
  • Neither (A) or (B)
  • Both (A) and (B)
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