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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 1 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 1
BARS is combination of ________.
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confidential report and rating scale
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forced choice method and confidential report
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critical incident technique and rating scale
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checklist and critical incident technique
Explanation
BARS is combination of critical incident technique and rating scale.
BARS is also known as behavioral expectation scale. BARS stands for Behaviourally Anchored Rating Scale. It is a method to rate the performance of the employees.
BARS are normally presented vertically with scale points ranging from five to nine.
Job posting is __________ .
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an internal method of recruitment
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an indirect method of recruitment
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third party method of recruitment
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an internet recruiting
Who said ''Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in organisation''?
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Frederick Herzberg
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David McClelland
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Douglas McGregor
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Edwin B. Flippo
Job posting is ________ .
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posting of an employee
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a method of recruitment
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is an appraisal technique
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an internet recruiting
Which is a component of work design?
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Skill variety
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Task significance
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Both (a) and (b)
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Team efficacy
Explanation
Components of work design are:-
a) Skill variety: It reduces boredom and increases job satisfaction.
b) Task significance: Extent to which an identifiable piece of task is important to others is known as task significance.
Group of people who take on responsibilities of their former supervisors, is termed as __________.
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Self-managed work teams
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Virtual teams
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Cross-functional teams
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Problem-solving teams
Explanation
Group of people who take on responsibilities of their former supervisors is termed as self managing work teams . Self management teams work towards their goals that are defined by a staff person outside the team . A self directed team is an independent team but the team members are interdependent..
Who is responsible for recruitment procedure?
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Line Official
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Staff official
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Both (a) and (b)
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None of these
Which is one of the key component of team effectiveness?
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Consensus
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Personality
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Work design
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Consistency
The basic assumption made for using _______________ is that employees are distinguishable as outstanding, above average, average, below average and poor; and their number conforms to a normal frequency distribution e.g. 10% each in the highest and lowest categories, 20% each in the above average and below average categories, and 40% in the average category.
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field review method
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graphic rating scale method
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forced distribution method
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unstructured appraisal method
Importance of personnel is in
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HRM
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PM
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Both a & b
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None of the above
The following principle of personnel management stresses to make the labour partner to the business
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Principle of fair reward
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Principle of joint management
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Principle of dignity of labour
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Principle of team spirit
______ method of training is connected to real life problem.
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Conference
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Case study
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Management games
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Sensitivity training
Only in the following conditions the applicant is rejected
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If found unsuitable in interviews
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If found unsuitable in reference
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If found unsuitable in checking
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If found unsuitable in medical
Training and career planning are important issues of HR which come under _________.
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integration function
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development
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maintenance
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procurement function
______ Goes a long way towards building up an available workplace.
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Recruitment
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Selection
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Planning
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Organizing
The widest source of external source of recruitment option
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Advertisement
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Employment agency
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Management consultants
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Recommendations
Attitude, adaptability, leadership are part of HR
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Training
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Development
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Selection
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None of the above
Trade unions and employee association, Industrial relation, employee participation and empowerment are procurement functions of a manager which comes under _______.
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integration function
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procurement function
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development function
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behavioral function
Grievance redressal, discipline, collective bargaining are _________ of HRM.
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integration function
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procurement function
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development function
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behavioral function
Which of the following statements is correct?
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Staffs do, Lines think
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Staffs work, Lines advise
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Staffs have the authority of ideas, Lines have the authority of command.
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Staffs help directly in achieving the goal, Lines help indirectly in achieving the goal.
A job transfer on a systematic basis is
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Training
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Selection
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Development
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Recruitment
Procurement, development, integration are part of _____ of HRM.
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managerial function
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operative function
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technical function
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behavioral function
Pet Milk theory advocates ________.
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happy workers are productive workers
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happy cows give more milk
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none of these
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both (a) and (b)
The situation that arises when employees differ from each other in terms of age, gender, education etc is known as _________.
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diversity
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managing diversity
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disparate treatment
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downsizing
Which of the following statement is true?
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Training aims at improving total personality of an individual
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Scope of training is wider than that of development
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Development is mostly the result of internal motivation
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All of those
Prescribed courses of action that explicity state what is to be done under a given set of circumstances is called _________.
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procedure
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rules
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series
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regulation
Induction serves all the following purposes except _________.
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removes fear
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get along with people
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job duties
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package offered
Replacement charts ________.
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indicates the current performance of employees and their promotability
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displays the strengths and weaknesses of employees
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points out future HR needs
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describes the qualifications of promising candidates
Explanation
Replacement indicates the current performance of employees and their promotability. Replacement can be defined as a forecasting technique used in successful planning. It helps to decide the key job roles, existing and future vacancies.
Development aims at improving __________.
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total personality of an individual
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specific skill relating to job
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organisation culture
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all of these
Who has said that HRM is not a one shot deal?
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Fayol
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Taylor
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Terry
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McFarland
Which of the following statements is true?
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Staffs do, Lines think
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Staffs work, Lines advise
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Staff position is created to assist line managers
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Staffs help directly in achieving the goal, Lines help indirectly in achieving the goal.
The word 'Protege" stands for ____________.
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an old person
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a young person
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trainer
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caretaker
__________ is a factual statement of the duties and responsibilities of a specific job.
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Job description
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Job specification
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Job analysis
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Workforce analysis
According to Flippo, __________.
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recruitment is a negative process
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selection is a positive process
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recruitment is a positive process
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both (a) and (b)
Which of the following is not a typically used procedure to reduce the total number of employees?
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Layoff
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Terminations
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Downturns
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Early retirement in inducements
Which of the following statement is true?
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Health and Safety is a Procurement function
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Health and Safety is a Motivation and Compensation function
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Health and Safety is a Maintenance function
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Health and Safety is a Development function
In Maslow's theory of motivation, self-esteem needs are satisfied by _____________.
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Food, shelter, thirst
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Love and affection
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Job security
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Autonomy, power
The average loss of manpower due to leave, retirement, death, transfer, etc is part of __________.
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workforce analysis
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job analysis
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workload analysis
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succession planning
The objective factor theory of recruitment refers to ___________.
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image of organisation
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characteristics of employment offers
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choices on personal and emotional basis
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good/bad will of organisation
Which of the following classifies employees on the basis of age, sex, position, experience, skill, qualification, etc.?
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Staffing/Manning table
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Job specification
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Workload analysis
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Workforce analysis
Which is a key component of team effectiveness?
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Context
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Process
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Both (a) and (b)
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None of these
Which is the most prevalent method of attracting candidates/applicants to jobs?
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Online job portals
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Newspaper, Radio and TV advertisement
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Corporate website
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Employee referral
Explanation
The most prevalent method of attracting candidates/applicants to jobs is through the Job portals. Candidates can apply through the such job portals which is considered the more common method of applying.
Human Resource Management is primarily concerned with ____________.
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Sales
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Dimensions of people
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External environment
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Cost discipline
Explanation
Human Resource Management is primarily concerned with dimensions of people. It conducts the effective management of the people in an organization. It is a strategic method.
HRM function does not involve _____________.
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Recruitment and Selection
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Training
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Performance Management
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Financial Planning
Explanation
HRM function does not involve financial planning. Human resource management mainly deals with the effective management of the people in an organization.
Which of the following is used to fill casual vacancies?
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Recommendations
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Recruiting agencies
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Advertisements
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Gate hiring
Explanation
Sometimes many job seekers enquire at the factory gate about the vacant job positions in the factory. During the severe unemployment time many job seekers assemble at the factory gate to offer their services in the factory. This is very suitable for unskilled job positions like sweeper, peon, machine operator etc.
The first step of manpower planning is _________.
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Man power forecasting
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Analyzing current manpower inventory
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Manpower gaps
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Manpower programme
Explanation
The first step in manpower planning is analysing the current manpower inventory before a manager makes any forecast for future. He has to make complete analysis about type of organisation, number and quantity of departments, employees in these work units
The final stage of manpower planning process is _______.
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manpower forecasting
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current manpower inventory
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manpower gaps
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manpower programme
Explanation
The final step of manpower planning is to design training programmes. It depends upon the extent of improvement in technology and advancement to take place. It is also done to improve upon the skills, capabilities, knowledge of the workers.
Which of the following is not a pre-employment activities?
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Providing miscellaneous service
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Requisitioning
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Recruiting
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Selecting
Explanation
Different types of miscellaneous services are provided to the employees only after they are appointed in the organisation. Recruiting, selecting etc are the activities which are carried out before the appointment.
Drawing a general impression about an individual on the basis of a single characteristic is called ______________.
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Selective perception
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Halo effect
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Contrast effect
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Stereotyping
Explanation
Drawing a general impression about an individual on the basis of a single characteristic is called Halo effect.
People selectively interpret what they see on the basis of their interest, background, experience, and attitudes.
The word zero-sum game means is ___________.
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my gain is your loss
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your gain is my loss
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both (a) and (b)
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my gain/loss is your gain
Explanation
The word zero-sum game means my gain is your loss and your gain is my loss. It is a situation in which one person's gain is another's loss, so the net change in wealth is or the benefit is zero.
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