CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 10 - MCQExams.com

Performance appraisal. means systematic process of measuring and evaluation of _________of each employee by a person trained for merit rating.
  • personality/performance
  • intelligence
  • mental health/vigour
  • participation
Which of the following questions is NOT appropriate for an information interview?
  • When will you be retiring?
  • How do you spend your typical day?
  • What do you like least about your job?
  • What course would you recommend as preparation for this kind of work?
'"Recruitment is the development and maintenance of adequate manpower resources. It involves the creation of a pool of available labour upon whom the organisation can draw when it needs additional employees". The given statement is the observation of ___________.
  • Edwin B. Flippo
  • Dale S. Beach
  • Peter Drucker
  • Douglas Mc Gregor
Which of the following terms refers to the background investigation, tests and physical exams that firms use to identify suitable candidates for a Job?
  • forecasting tools
  • Selection tools
  • Job analysis `methods
  • Personal techniques.
The operative function of a Human Resource manager means _________.
  • those tasks or duties which are specifically entrusted to the HR department under the general supervision of HR manager
  • those tasks that are the function of strategic planning and organisation in relation to HR department
  • specialized work that requires special attention
  • advising the managers in their personal matters
Which  department deals with the issue related to the absentism? 
  • Production
  • Sales
  • Marketing
  • HRM.
Which department deals with the issue  related to the absenteeism?
  • HRM
  • Sales
  • Marketing
  • Producton
On-the-job experiences coaching and understudy methods of training is helpful enhancing ______________.
  • interpersonal skills
  • job knowledge
  • decision-making skills
  • organisational knowledge
Which of the following has a basic purpose of facilitating orderly determination of an employee's worth to the organisation of which he is a part?
  • Recruitment
  • Performance appraisal
  • Develpoment
  • Training
Which of the following terms refers to the background investigatings, tests and physical exams that firms use to identify suitable candidates for a job?
  • Job analysis methods
  • Personal techniques
  • Selection tools
  • Forecasting tools.
______ type of performance measurement format would most likely include graphs, tables and other output.
  • MBWA
  • Written report
  • Oral report
  • Graphical Rating Scale.
 __________ means systematic evaluation of the personality and performance of each employee by his supervisor or some other person trained in the techniques of merit rating.
  • Training and development
  • Performance appraisal
  • Human Resource Managment
  • Behaviorally Anchored Rating Scales (BARS)
Which of these is not an operative function of Human Resource Manager?
  • Top Level Managment
  • Employment
  • Compensation
  • Development
Which of the following is the "positive process"?
  • Recruitment
  • Selection
  • Organsition
  • Operation
Interpersonal Behaviour Approach also known as -
(I) Behavioural science approach
(II) Leadership approach 
(III) Human relations approach
Select correct answer from the options given below -
  • (I)
  • (II)
  • (III)
  • All of the above
The objective of Human Resource Management (HRM) is/are _______.
  • to ensure effective utilization and maximum development of human resources.
  • to identify and satisfy the needs of individuals.
  • to achieve and maintain high morale among employees.
  • all of above
Operation researchers and analysis primarily belong to group of ________.
  • group behaviour approach
  • interpersonal behaviour approach
  • empirical approach
  • mathematical approach
The various(s) features of Human Resource Management (HRM) is/are_____________.
  • it is all pervasive in nature as it is present in all enterprises.
  • its focus is on results rather than on rules.
  • it tries to help employees develop their potential fully.
  • all of above
___________ is a process of bringing people and organizations together so that the goals of each are met.
  • Financial Resource Management
  • Human Resource Management
  • Material Management
  • Human Resource Institution
Human Resource Management is often referred to as _______.
  • people management
  • human management
  • resource management
  • personnel management
The various feature of Human Resource Management (HRM) is/are __________.
  • it helps employees to minimize their monthly expenditure.
  • it is all about people at work, both as individuals and groups.
  • it tries to put people on assigned jobs in order to produce good results.
  • both (B)&(C)
______ defines "Personnel Management is the planning, organizing, directing, and controlling of the procurement, development, resources to the end that individual and social objectives are accomplished".
  • Edwin B Fippo
  • French Wendell
  • Institute of Personnel Management
  • IIPM (Calcutta)
What are similarities between Human Resource Management & personnel management 
  • Both models emphasize the importance of integrating personnel /HRM.
  • Both models emphasize the importance of individuals fully developing their abilities for their own personal satisfaction to make their best contribution to organization success.
  • Both models sidentify placing the right people into the jobs as as important means of integrating personnel /HRM practice with organization goals.
  • All of above.
Identify the managerial function out of the following of HR managers. 
  • Procurement
  • Development
  • Organizing
  • Performance appraisal
Functions of a Human Resource Manager 
For a personnel manager, planning means the determination in a advance of personal programmes  that will contribute to the goals established for the enterprise, i.e. ___________.
  • anticipating vacancies
  • planning job requirements
  • determination of the sources of recruitment
  • all of above
According to ________ "Personnel management aims to achieve both efficiency and justice, neither of which can be pursued successfully without the other. It seeks to bring together and develop into an effective organization the men and women who make up an enterprise, enabling each to make his or her own best contribution to its success both as an individual and a member of a working group. It seeks to provide fair terms and conditions of employment and satisfying work for those employed." 
  • Edwin B. Flippo
  • French Wendell
  • The Institute of Personal Management
  • Dirks
According to__________ "The objective of personnel administration include the utilization of human resources effectively, establishment and maintenance of production and self-respecting working relationship among the participants and attainment of maximum individual development of the members in the organization."
  • Edwin B. Flippo
  • French Wendell
  • The Institute of Personal Management
  • Dirks
"Personnel Management is the recruitment, selection, development, utilization, compensation and motivation of human resources by the organization". This definition is given by ___________.
  • Edwin B. Flippo
  • French Wendell
  • Institute of Personal Management
  • Dirks
Which of the following role personnel the personnel manager has to play?
 I.    Linking Pin Role 
II.    Policy Initiation 
III.   Representative Role
IV.   Decision-Making Role
V.    Mediator Role
VI.   Leadership Role 
VII.  Welfare Role
Vlll.  Research Role 
  Select the correct answer from the option given below -   
  • I to VIII except II
  • I to VIII except II & VIII
  • I to VIII all
  • I to VIII except II, VI & VIII
White-collar workers are _________.
  • working on machines and engaged in loading, unloading
  • clerical employees
  • executive employees
  • contract employees
Employment function includes _________.
  • selection
  • placement
  • all of above
  • recruitment
On-the-job training include all but __________.
  • Mentoring
  • Coaching
  • Job rotation
  • Conference approach
Training Evaluation methods include all but ____________.
  • questionnaire
  • cost benefit analysis
  • human resource factor
  • checklist
Which among the followings is a method of training?
  • Job enrichment
  • Job enlargement
  • Job rotation
  • None of these
On-the-job training include all but _________.
  • mentoring
  • role playing
  • job rotation
  • apprenticeship
Kirkpatrick Four-level Approach for training Impact Evaluation include all but ___________.
  • reaction
  • learning
  • behavior
  • return on investment
Hamblin suggested five methods of training evaluation which include all except one ___________.
  • reaction
  • learning
  • job behavior
  • environment
Any artificial environment that tries to closely mirror an actual condition is called _____________.
  • vestibule training
  • apprenticeship training
  • simulations
  • lecture method
Need assessment should consider all but: _____________.
  • The person
  • Environment
  • Supervisor inputs
  • Training objectives
A concept that people tend to repeat responses that give them some type of positive reward and avoid actions associated with negative consequences is called ___________.
  • punishment
  • positive motivation
  • obsolescence
  • reinforcement
A condition that results when an employee loses the knowledge or ability to perform successfully due to changes in the field is called ___________.
  • punishment
  • positive Motivation
  • obsolescence
  • reinforcement
A planned programme designed to improve performance and bring about measurable changes in knowledge, skills, and social behaviour of employees is called ___________.
  • training
  • education
  • development
  • modeling
Training Evaluation criteria include all but _____________.
  • results
  • reactions
  • behaviour
  • learning
All are simulation methods of training except one ____________.
  • Case studies
  • Decision games
  • Role playing
  • Lecture method
Which type of technique is employed in sensitivity training?
  • T-group
  • S-group
  • B-group
  • L-group
Hamblin suggested five methods of training evaluation which include all except one reaction _________.
  • reaction
  • organisation
  • ultimate value
  • environment
Programmed Instruction particularly deals with __________.
  • case
  • simulation
  • obsolescence
  • reinforcement
Business game is a __________.
  • Case
  • Simulation
  • Obsolescence
  • Reinforcement
Role playing is often used to _____________.
  • learn skills
  • change results
  • change attitudes
  • offer feedbacks
The primary focus of sensitivity training is ____________.
  • on reducing interpersonal friction
  • changing behaviour
  • develop interpersonal skills
  • offer feedbacks
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