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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 11 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 11
Which among the followings is a small group consisting of 10-12 persons, free from leader and agenda focusing on behavior rather than on duties?
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T-group
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S-group
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B-group
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L-group
Explanation
A T-group is a small group consisting of 10-12 persons, free from a leader and agenda focusing on behavior rather than on duties.
In term T-group, T stands for training. T-group is broadly known as sensitive training or group dynamics training. It is a term to define a method of training.
It helps to develop the overall performance of the employees.
Hence, option (A) is the correct answer.
Development is _____________.
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Short-term in nature
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only skill oriented
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aims at improving total personality of a person
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all of these
Which among the following methods, is not used to enhance the job knowledge?
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Sensitivity training
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Coaching
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Behavior modelling
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Understudy
Explanation
Sensitive training is not used to enhance job knowledge. The primary focus of sensitivity training is on reducing interpersonal friction. Sensitivity training is also known as laboratory or T-group training. It is the ability of an individual to sense what others feel and think from their own point of view.
Hence, option (A) is the correct answer.
Lecture method of training is ___________.
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simple and inexpensive
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on the job method
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expensive
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all of these
In term T-group, T stands for?
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Training
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Test
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Technical
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Transfer
Explanation
A T-group is a small group consisting of 10-12 persons, free from a leader and agenda focusing on behavior rather than on duties.
In term T-group, T stands for training. T-group is broadly known as sensitive training or group dynamics training. It is a term to define a method of training. It helps to develop the overall performance of the employees.
Hence, option (A) is the correct answer.
In coaching participants learn __________.
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By doing a piece of work and obtain feedback
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The supervisor's job
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From transferring one job to other
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All of these above
Explanation
In coaching, participants learn by doing a piece of work and obtain feedback. It helps in quickly identifying the weak areas and tries to focus on them. It also offers the benefit of transferring theory to practice.
Hence, option (A) is the correct answer.
An invisible barrier that prevents women from advancing to higher levels within organization is called __________.
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plateau employee
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downsizing
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disparate
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glass ceiling.
Employees who are at a standstill in their jobs, either organizationally, through a lack of promotional opportunities or personally, through lack of ability or desire, are _______.
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stagnant employee
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plateau employee
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movement less employee
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disparate employee
Explanation
Employees who are at a standstill in their jobs, either organizationally, through a lack of promotional opportunities or personally, through lack of ability or desire, are plateau employee.
They are more likely to exhibit negative behavioral responses such as lowered quality or quantity of work.
To calculate the need for manpower on the basis of the average loss of manpower due to leave, retirement, death, transfer, discharge, etc is known as _______.
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work load analysis
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workforce analysis
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job analysis
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forecasting
When an employer treats people differently or evaluates by different standards depending on their age. sex, race or other protected categories is known as ________.
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Diversity
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Managing diversity
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Disparate treatment
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Downsizing
Explanation
When an employer treats people differently or evaluates them by different standards depending on their age. sex, race, or other protected categories is known as disparate treatment. Disparate treatment can be defined as unequal treatment on the basis of natural characteristics. It is unlawful discrimination.
Hence, option (C) is the correct answer.
Job rotation and multiple management method of training is helpful in enhancing _________.
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Interpersonal skills
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Job knowledge
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Decision-making skills
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Organisational knowledge
Explanation
Job rotation and multiple management methods of training are helpful in enhancing organizational knowledge. Organizational knowledge deals with the information which is needed to ensure the smooth functioning of the organization.
Hence, option (D) is the correct answer.
In-basket method of training is helpful in enhancing _______.
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interpersonal skills
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job knowledge
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decision-making skills
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organisational knowledge
Explanation
In-basket method of training is helpful in enhancing decision-making skills. In-basket exercise, also known as in-tray-training, consists of a set of business papers. Now the trainer asks to prioritize te decisions to be made immediately and the ones that can be delayed.
Which among the followings describe the skills that are available within the company?
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Human Resource inventory
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HRIS
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Skills inventory
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Management inventories
Staffing includes _________.
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workload estimation
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termination
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appointments of personnel, placement
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all of these
Plan that indicates the programmes for transferring or retaining existing employees for new jobs is called _______.
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re-employment plan
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re-deployment plan
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redundancy plan
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Markov analysis
Compensation will be perceived as fair if it is comprised of a system of components developed to maintain _________.
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internal equity
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external equity
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both internal and external equity
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none of these
To calculate the number of persons required for various jobs with reference to a planned output is called ________.
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work load analysis
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workforce analysis
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job analysis
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forecasting
The process of helping unwanted present employees find new jobs with other firms is called _______.
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outplacement
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replacement
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placement
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employment
Explanation
The process of helping unwanted present employees find new jobs with other firms is called outplacement. It is generally provided for a certain period of time. Outplacement is conducted either as a benefit provided by the employer directly, or through a specialist service.
________ shows the profile of job holders department-wise and offers a snapshot of who will come in place of other if there is a job opening.
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Workforce analysis
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Replacement chart
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Skills inventory
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Markov analysis
To summarise the skills and abilities of non-managerial employees used in forecasting supply is called __________.
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workforce analysis
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management inventories
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skills inventory
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Markov Analysis
To classify employees on the basis of age, sex, position, experience, qualification, skills, etc is called ________.
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employee classification
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staffing table
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skills inventory
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HR audit
Finding out the abilities or skills required to do a job efficiently is called _______.
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job description
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job specification
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job analysis
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job evaluation
Job requirements ___________.
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keep changing with time
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is always constant
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always meet
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none of the above
Which of the following is a method of collection of information for job analysis?
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Questionnaire method
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Ratio analysis
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Optimisation models
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Trend analysis
The content of job description involves _________.
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job title, condition of work
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educational qualification, skills
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both a and b
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none of the above
Equal pay for similar jobs, jobs similar in skills, responsibility work effort etc; the concept that male and female jobs that are dissimilar, but equal in terms of value of work to the employer, should be paid the same is known as _________.
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comparable worth
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wage curve
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salary survey
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broadbanding
Explanation
Comparable worth is the concept that jobs which require comparable abilities, knowledge and skills should be paid the same wage or salary rate irrespective of the employees age, race, sex or any other difference.
Which of the following ensures equal pay for equal work, i.e., each individual's pay is fair in comparison to others doing the same/similar job?
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Internal equity
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External equity
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Individual equity
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Both (a) and (b)
When a company expands then in such case________.
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Internal supply of manpower is less than demand
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Internal supply of manpower is more then demand
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Both (A) and (B)
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None of the above
Explanation
When a company expands then in such case internal supply of manpower is less than demand. Therefore, the company hires and recruits more personnel in order to meet the internal demand of manpower to fill up the vacant job positions. As a result, the company expands and can achieve its organizational objectives in a more efficient and effective way.
Hence, option (A) is the correct answer.
Statement A: Job description defines what the job is or it is a profile of the job.
Statement B: Job specification defines the minimum educational qualification required to perform a job.
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Statement A and B are true
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Both statements are false
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Statement A is true
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Statement B is true
Explanation
Statement A: Job description defines what the job is or it is a profile of the job.
Statement B: Job specification defines the minimum educational qualification required to perform a job.
Hence, option (A) is the correct answer
Job specification includes __________.
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physical characteristics
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psychological characteristics
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personal characteristics
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all of these
Skills inventory and staffing table is________.
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internal forecasting technique
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External forecasting technique
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Trend analysis
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Work force analysis
Company's record showing present performance and promotability of inside candidates for the most important positions can be shown through _________.
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Personnel replacement chart
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Promotion
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Retention plan
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Job posting
Explanation
Company's record showing present performance and promotability of inside candidates for the most important positions can be shown through personnel replacement chart. This chart helps to analyze the suitability of the employees in the working organizations. Workforce analysis can also be conducted through a personnel replacement chart.
Hence, option (A) is the correct answer.
Which among the following techniques of performance appraisal was developed to eliminate bias and the preponderance of high ratings that might occur in some organization?
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Confidential report
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Forced choice method
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Critical incident technique
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Checklist
Explanation
Forced choice method of performance appraisal was developed to eliminate bias and the preponderance of high ratings that might occur in some organization. This method is a type of survey questionnaire. In this type, forced choice is to be made between the available characteristics about the employees.
Employee referral is _________ .
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an internal method of recruitment
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an indirect method of recruitment
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third party method of recruitment
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an internet recruiting
Explanation
Employee referral is an internal method of recruitment.
In employee referrals method of recruitment, employees are encouraged to recommend the names of their friends working in other organizations for possible vacancy in the near future.
In employee referral, to locate job opportunities personal contact is used.
Positive features and benefits offered by an organisation to attract job applicants is known as ________
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inducement
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increment
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package
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compensation
In employee referral, to locate job opportunities _______ .
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personal contact is used
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advertisement is used
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third party is used
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internet is used
Vertical enhancement of job is known as ___________.
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job enrichment
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job rotation
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job enlargement
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Moods Aim
Which one of the following is not an approach to work design?
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engineering approach
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motivational theories (two factor theories)
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socio-technical system method
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scientific approach
Advertisements, television, radio ad.s, and newspaper ad.s are _________ method of recruitment.
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an internal method of recruitment
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an indirect method of recruitment
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third party method of recruitment
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direct recruitment
_____________ helps to develop Job design.
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Job analysis
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Job rotation
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Job enlargement
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Moods
Explanation
Job Analysis is a process to identify and determine in detail the particular job duties and requirements and the relative importance of these duties for a given job. Job Analysis is a process where judgements are made about data collected on a job. Job Analysis plays an important role in recruitment and selection, job evaluation, job designing, deciding compensation and benefits packages, performance appraisal, analyzing training and development needs, assessing the worth of a job, and increasing personnel as well as organizational productivity.
Hence, A is the correct option.
Overtime, subcontracting, outsourcing, employee leasing, etc. are _________.
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an internal method of recruitment
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an indirect method of recruitment
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alternatives to recruitment
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direct recruiting
The best way of recruiting is always through ________.
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advertisements
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referrals
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campus
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variable sources
Job enlargement, Job enrichment, Job rotation and Job simplifications are the various Job techniques used in a __________ exercise.
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job analysis
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job rotation
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job enlargement
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Moods
Which one of the following is not a technique of Job design?
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Job rotation
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job enrichment
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job enlargement
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job characteristics
What is the basic idea of using interest tests?
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To find out their interest
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To create job related interest
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People are most likely to be successful in jobs they like
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All of these
Job diagnostic survey is an example of __________.
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intelligence test
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preference test
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personality test
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interest test
Business games, The in-basket, The leaderless group discussion (LGD), etc., are simulated exercises included in _________ .
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intelligence test
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work sample
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personality test
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assessment centre
Designing a job according to the worker's physical strength and ability is known as ___________.
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ergonomics
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job simplification
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job enrichment
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none of these
Which among the following tests measure abilities like memory, vocabulary, verbal fluency, numerical ability, perception, spatial visualisation, etc.?
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Intelligence test
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aptitude test
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personality test
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interest test
Who has developed job diagnostic survey?
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Hackman and Oldham
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David Mcllelands
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Douglas McGregor
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Edwin B. Flippo
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