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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 14 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 14
Training is a __________ process.
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Long term
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Short term
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Financial
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None of the above
Explanation
Training implies a systematic procedure whereby employees are imparted technical knowledge and skill for specific jobs.
Training is a short term process.
It helps to reduce the time and cost required to reach the acceptable level of performance
Training helps to improve the quantity and quality of work force.
Training helps to improve the __________ of work force.
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Quantity
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Quality
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Quantity and quality
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None of the above
Explanation
Training implies a systematic procedure whereby employees are imparted technical knowledge and skill for specific jobs.
Training is a short-term process.
Training helps to improve the quantity and quality of workforce.
Hence, C is the correct option.
__________ implies a systematic procedure whereby employees are imparted technical knowledge and skill for specific jobs.
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Performance education
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Development
0%
Training
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None of the above
Explanation
Training implies a systematic procedure whereby employees are imparted technical knowledge and skill for specific jobs.
Training is a short term process.
It helps to reduce the time and cost required to reach the acceptable level of performance
Training helps to improve the quantity and quality of work force.
After a candidate has cleared all the hurdles in the selection procedure, he is formally appointed by issuing him.
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Job interview letter
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An appointment letter
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Service agreement
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(B) or (C)
Explanation
After a candidate has cleared all the hurdles in the selection procedure, he is issued an appointment letter and service agreement. Appointment letter specifies all the details regarding the job. A service agreement indicates that the employee will provide service to the employer.
Training helps to reduce _________.
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Time required for work
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Cost of work
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Profit of work
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(A) and (B)
Explanation
Training implies a systematic procedure whereby employees are imparted technical knowledge and skill for specific jobs.
Training is a short term process.
It helps to reduce the time and cost required to reach the acceptable level of performance
Training helps to reduce time required for work and cost of work.
Training helps to improve the quantity and quality of work force.
Hence, D is the correct option.
Which of the following performance appraisal method consists of ranking employees as more or less efficient by inter-personal comparison of overall qualities?
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Forced distribution method
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Graphic rating scales method
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Ranking method
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Unstructured appraisal method
Explanation
Ranking method consists of ranking employees as more or less efficient by inter-personal comparison of overall qualities.
By this method, employees are assigned some rank on the basis of their performance.
Which of the following can be classified as "external forces"?
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Political forces
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Educational and cultural forces
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Technological forces
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All of above
Explanation
External forces refer to the factors which affect the activities of business organization from outside and indirectly. Political forces, educational and cultural forces and technological forces- can be classified as external forces since it cannot be controlled the business organization.
The basic assumption made for using _______ is that employees are distinguishable as outstanding, above average, average, below average and poor; and their number conforms to a normal frequency distribution e.g.,$$10\%$$ each in the highest and lowest categories, $$20\%$$ each in the above average and below average categories, and $$40\%$$ in the average category.
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Field review method
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Graphic rating scales method
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Forced distribution method
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Unstructured appraisal method
Explanation
The basic assumption made for using forced distribution method is that employees are distinguishable as outstanding, above average, average, below average and poor; and their number conforms to a normal frequency distribution e.g., 10% each in the highest and lowest categories, 20% each in the average and below average categories, and 40% in the average category.
The actual performance of an individual is measured in terms of his.
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Input and output
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Efficiency and effectiveness
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Returns to the organization
0%
Business earned by him
Explanation
The actual performance of an individual is measured in terms of his efficiency and effectiveness. Efficiency refers to the ability to accomplish a task by applying the required skill and knowledge. Effectiveness refers to the ability of the personnel to achieve the desired goal.
Hence, B is the correct option.
It was ___________ who proposed goal setting approach to performance appraisal which he called 'Management by Objectives and Self Control'.
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Henry Fayol
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Luther Gulick
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Frederick Taylor
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Peter Drucker
Explanation
It was Peter Drucker who proposed a goal-setting approach to performance appraisal which he called 'Management by Objectives and Self Control'. Drucker was an African born-American management consultant as well as an educator.
According to him, an organizational goal can be achieved by setting specific objectives and self-control.
Hence, D is the correct option.
_________ is similar to the Rating Scale Method except that the degrees of qualities or attributes on which employees are to be appraisal are indicated on a graph or chart.
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Forced distribution method
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Graphic rating scales method
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Ranking method
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Unstructured appraisal method
Explanation
Graphic rating scales method is similar to the Rating Scale Method except that the degrees of qualities or attributes on which employees are to be appraisal are indicated on a graph or chart.By this method, employees' performance are measured through the help of graphical representation.
__________ method of training is connected to real life problem.
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Conferences
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Case study
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Management games
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Sensitivity training
Explanation
Case study method of training is connected to real life problem. It helps to connect employees to the real life problems. It also helps to develop the insights about solving real life problems.
__________ involves employee appraisal on the basis of events or incidents and the employee's reactions to the same reflecting positive or negative aspects of his behaviour.
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Unstructured appraisal method
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Critical Incident Method
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Forced distribution method
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Graphic rating scales method
Explanation
Critical incident method involves employee appraisal on the basis of events or incidents and the employee's reactions to the same reflecting positive or negative aspects of his behaviour. It is also a method of analyzing personnel's performance.
Hence, B is the correct option.
Which of the following is/are integral parts of the HR function of management?
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Training
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Development
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(a) or (b)
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(a) and (b)
Explanation
Training and development are integral parts of the HR function of management. Training and development are conducted to increase the efficiency of the employees of the organization and thus it helps them to achieve organizational goals.
Hence, D is the correct option.
The main purposes of an employment interview are:
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To find out the suitability of the candidate
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To seek more information about the candidate
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To give him an accurate picture of the job with details of terms and conditions and some idea of organisation's policies.
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All of above
Explanation
An employment interview is a process in which an employee is asked questions.
The main purposes of an employment interview are:-
a) To find out the suitability of the candidates
b) To seek more information about the candidate
c) To give him an accurate picture of the job with details of terms and conditions and some idea of the organization's policies.
Hence, D is the correct option.
Which of the following is not a advantage of introducing computerized accounting system?
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Increased job satisfaction
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Increased accuracy of entries
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Time saved through speed of inputs
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Costs involved in training staff to use system
Explanation
Costs involved in training staff to use system is not an advantage of introducing computerized accounting system. Training to use the system involves a huge cost which is a disadvantage of introducing computerized accounting system.
Which of the following is not one of the stages in Kurt Lewin's famous three-stage prescriptive model of change developed in the 1950s?
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Refreezing attitudes at the new level
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Unfreezing current attitudes
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Melting resistance
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Moving to a new level
Explanation
Melting resistance is not one of the stages in Kurt Lewin's famous three-stage prescriptive model of change developed in the 1950s. It gives a manager to implement a change-effect.
______is a voluntary collective action to serve a common purpose. Whereas_______is the orderly synchronization of group efforts so as to provide unity of action in the pursuit of common purpose.
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Motivation, Co-operation
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Co-ordination, Co-operation
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Co-operation, Direction
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Co-operation, Co-ordination
Explanation
Coordination
and
Cooperation
.
Co
-
ordination
is an orderly arrangement of efforts to provide unity of action in the fulfilment of common objective whereas
co
-
operation
denotes collective efforts of persons working in an enterprise voluntarily for the achievement of a particular purpose
The studies conducted at __________ revealed two kinds of styles viz, production centered and employee-centered, which are similar to 'initiating structure and consideration' leadership styles as researched by Ohio State University Studies.
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University of Michigan
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Oxford University
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London University
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Delhi University
Explanation
Consideration
and
Initiating Structure
are two dimensions of leader behavior identified in 1945 as a result of the Ohio State Leadership Studies.
According to the findings of these studies, leaders exhibit two types of behaviors to facilitate goal accomplishment: People-oriented (
consideration
).
According to ___________ "The objective of personnel administration include the utilization of human resources effectively, establishment and maintenance of productive and self-respecting and attainment of maximum individual development of the members in the organization."
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Edwin B. Flippo
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French Wendell
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The Institute of Personnel Management
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Dirks
Explanation
According to Dirks, "The objective of personnel administration include the utilization of human resources effectively, establishment and maintenance of productive and self-respecting and attainment of maximum individual development of the members in the organization."
Human Resource Management as planning, organizing, directing, controlling of procurement, development, compensation, integration , maintenance and separation of human resources to the end that individual, organizational and social objectives are achieved. This definition is given by _______.
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The National Institute of Personal Management
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Edwin Flippo
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Decenzo and Robbins
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Robert Owen
Explanation
Edwin Flippo
defines-
HRM
as planning, organizing, directing, controlling of procurement, development, compensation, integration, maintenance and separation of
human resources
to the end that individual, organizational and social objectives are achieved.
HRM
is defined as the process of managing employees in a company and it can involve hiring, firing, training and motivating employees.
An example of
human resource management
is the way in which a company hires new employees and trains those new workers.
The success of recruiters and employment specialists generally is measured by the number of positions they fill and the time it takes to fill those positions.
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True
0%
False
Explanation
As an
employment specialist
, you'll be responsible for recruiting potential employees or finding jobs for people who need them. Your duties might include assessing occupational skills, developing
job
search skills, screening possible employees and building partnerships with potential employers.
Areas of HRM oversight include _________.
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employee recruitment, onboarding and retention
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job role assignment
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performance management
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all of the above
Explanation
Areas of
HRM oversight include
the following employee recruitment, on boarding and retention. talent management and workforce management performance management.
Therefore, their essential
job responsibilities
include: Developing and administering
human resources
plans and procedures that relate to company personnel. Planning, organizing, and controlling the activities and actions of the
HR
department.
Recruiting of eligible candidates through competitive examinations in a fixed pattern is called _________.
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training
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direct recruitment
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internal recruitment
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all of the above
Explanation
Direct recruiting is a form of recruiting where all the eligible candidates are directly recruited through some competitive examinations that has fixed pattern. This process of recruitment eliminates any middlemen from the path of recruiting people in the organization.
Who has suggested that achievement motivation among individuals and nations can be developed through training courses?
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MeClelland
0%
Alderfer
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Maslow
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Herzberg
Companies may _______ candidates for absorptions at a later date if they are unable to find a suitable position for them at the time of interview.
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appoint
0%
reject
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shortlist
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none of above
Explanation
Companies may shortlist candidates for absorptions at a later date if they are unable to find a suitable position for them at the time of the interview. Because of the vacancy of job positions, business companies often shortlist candidates.
Hence, C is the correct option.
Who has introduced the seven point plan for taking the best interview method?
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Milton L. Blum
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R E. Burt
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Alec Rodger
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Filippo
Match the following:
(a) Advancement in technology
(1) Refresher training
(b) Faulty methods
(2) Remedial training
(c) Prevention of accidents
(3) Safety training
(d) Career development
(4) Promotional training
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a-1; b-3; c-2; d-4
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a-4; b-3; c-2; d-1
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a-1; b-2; c-3; d-4
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a-2; b-1; c-4; d-3
Explanation
Refresher training is a training to acquaint the existing employees with the latest technology. Remedial training is to overcome the shortcomings in the behavior and performance of employees. Safety training is to minimize accidents and damage to the machinery. Promotional training involves training of existing employees to enable them to perform higher level jobs.
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