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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 2 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 2
Blind Advertisement comes under what method of recruitment?
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Direct
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Indirect
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Third party
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None of these
The critical contact theory of recruitment refers to ____________.
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image of organisation
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pay, benefits offer by employment
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choices on personal and emotional basis
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all of these
Who gave the concept of "Balanced Score Card"?
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Michael Porter
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R.S. Kaplan
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D.P. Norton
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Both (b) and (c)
Explanation
The concept of "Balanced Score Card" was given by R.S Kalpan and D.P Norton. Balanced score card is performance metric. It is used to measure the result of external outcomes.
The focus of Human Resource Management revolves around __________.
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machine
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motivation
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money
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men
Explanation
Human resource management is a strategic method. It deals with the effective management of people in an organization.
The focus of Human Resource Management revolves around men.
Which one of the following is not a type of promotion?
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Multiple chain promotion
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Up or out promotion
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In or out promotion
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Dry promotion
Identify which one is an added specific goal of human resource management.
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Retraining
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Learning
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Unlearning
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Separating
All of the following are new sources of external recruitment, except _______.
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advertisement
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promotions
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recruiting agencies
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gate hiring
Explanation
Promotion is internal source of recruitment.
The external sources of recruitment are advertising, gate hiring, recruiting agencies, casual callers, direct recruitment, campus recruitment, employment exchanges, labour contractors, web publishing, media advertising, recommendations from present employees, advertising on television.
Who conducted experiment on Simulated Prison?
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Max Ringelmann
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Paul Hersey
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Philip Zimbardo
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Ken Blanchard
Explanation
Philip Zimbardo conducted experiment on Simulated Prison. The experiment was conducted to observe effects of roles and expectations in a simulated prison environment.
Human Resources Policies includes ___________.
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employment policies
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wages
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benefits
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all of these
Job description is a _______.
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written statement
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non-written statement
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oral statement
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any of the above
Explanation
Job description is an important document which is basically descriptive in nature and contains a statement of job analysis. It gives information about the scope job activities, major responsibilities and positioning of the job in the organisation. It can act as a basic document used in developing performance standards.
Which one is a dimension of Big Five Model?
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Extraversion
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Conscientiousness
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Emotional stability
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All of these
Explanation
Big Five Model depicts five personality test. It includes:
a)Extraversion
b)Conscientiousness
c)Emotional stability
People replaces their respective bosses without any problem is known as ___________.
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Switch Hats
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Replacing Boss
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Replace Hats
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Both (a) and (b)
Explanation
People replaces their respective bosses without any problem is known as Switch Hats. This is mainly done to appease a certain audience for favor.
Who has said selection is a negative process?
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Harold Koontz
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K.N. Vaid
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Stephen Robbins
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Flippo
Under Factory Act, 1948, there Is a provision of First Aid Box. What is the minimum number of workers required for the same?
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For every 150 workers
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For every 250 workers
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For every 100 workers
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Not applicable
Grievance Redressal, discipline, Trade Unions and collective bargaining are important functions of Human Resource and come under ___________.
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Integration function
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Motivation and Compensation function
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Maintenance function
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Development function
Which of the following is one of Herzberg's 'hygiene factors'?
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Recognition In the workplace
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A reasonable high salary
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Art opportunity to take some responsibility in ones place of work
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Developing a sense of achievement in the working environment
Workforce planning involves all the following except:
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Organizing the training of staff
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Forecasting future personnel requirements
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Examining production plans in a factory
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Preparing and maintaining personnel records
Explanation
Workforce planning does not involve organizing the training of staff. It mainly links the workforce and human capital needs. It includes the following:-
a) Forecasting future personnel requirements.
b) Examining production plans in a factory.
c) Preparing and maintaining personnel records.
__________ is the process by which candidates for employment are distinguished between those who are suitable and those who are not.
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Manpower planning
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Selection
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Recruitment
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Induction
Explanation
Selection is the process by which candidates for employment are distinguished between those who are suitable and those who are not. It is the second step of recruiting in which people who are more eligible for the job are selected for the personal interview.
Next step in the management process after organizing is________.
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Staffing
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Directing
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Planning
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Controlling
Explanation
Steps of management includes: planning, organizing, staffing, directing and controlling.
Next step in the management process after organizing is staffing. Staffing refers to a process of recruiting people at the right time, at the right place for the suitable job position according to the capability.
Which of the following is off-the-job methods?
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Multiple management
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Position rotation
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Conferences and Seminars
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Special projects
Explanation
Off-the-job training methods are those that train the employees away from the work place. They are a highly structured way to convey a message or instructions with the help of audio visual aids which makes it more interesting.
Multiple management, position rotation and multiple management are on-the-job training methods.
Conferences and seminars are off-the-job training methods.
It helps the get employees acquainted with jobs and also increase their aptitude, skills and knowledge. The statement refers to which of the following?
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Training
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Orientation
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Eliminating
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Recruiting
________ is a welcoming process through which the employee feels at home.
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Recruitment
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Selection
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Appointment
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Induction
Which is a laboratory training method?
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Special projects
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Case study
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Brain storming
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Sensitivity training
Explanation
Sensitivity training is called as laboratory training as it is conducted by creating an experimental laboratory situation in which employees are brought together in groups, to interact in an unstructured environment. In sensitivity training social sensitivity and behaviour flexibility is developed within the employees.
The process of determining the nature and contents of a particular job is called ________.
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job analysis
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job evaluation
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job description
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job specification
Explanation
Job analysis refers to the process of collecting information relating to nature, operations, contents and responsibilities of a specific job. The immediate products of this analysis are job descriptions and job specifications. It is a systematic exploration of the activities within a job.
Which of the following is on-the-job methods?
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Special courses
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Special projects and task forces
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Brain storming
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Case study
Explanation
Special project and task forces is on the job method of training because trainee has to complete the project while performing his job. While working on the project, the trainee will acquire a knowledge of the assigned work and also learn how to work with others.
A highly flexible training device is ______.
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committee assignments
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special projects
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multiple management
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case study
Explanation
A highly flexible training device is special project. Under this method, the trainee is assigned a project closely related to his job. The trainee learn by performing the special assignment not only work procedures but organisational relationship too.
Which of the following is known as forced choice method?
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Checklist method
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Forced distribution method
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Employee Ranking
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Graphic Rating Scales
Explanation
Checklist method is known as the forced choice method because in this method rarer has to make a forced choice between the available characteristics of the employees under different pre-set categories of performances.
Training is a ________.
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end-process
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continuous process
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static process
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stable process
Explanation
Business
training is a continuous process
which must be set out according to the real needs of each organization, and focus on the development of skills and knowledge to help the employee in his daily tasks at work, in a way that he can improve performance and have the possibility to grow inside the company.
Under which method, certain categories of abilities are defined in advance such as excellent, very good, average, poor, very poor, outstanding etc?
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Ranking method
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Grading method
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Paired comparison method
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Graphic rating scale
Frederick Herzberg and his associates interviewed _________.
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50 engineers
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100 engineers
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200 engineers
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500 engineers
Explanation
Frederick Herzberg and his associates interviewed 200 engineers and accountants employed by firms in and around Western Pennsylvania. He asked these people to describe two important incidents at their jobs. First is when they feel particularly good and the second one is when they feel exceptionally bad about their job.
A special area or room is used to give training for a large number of person within a short span of time. What is the name of the term?
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Classroom training
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Internship training
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Apprentice training
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Vestibule training
Which of the following methods is used in government organizations to appraise the employees?
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Ranking method
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Grading method
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Paired comparison method
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Confidential report
The technique developed to reduce bias and establish objective standards of comparison between individuals is called _____.
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forced distribution method
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grading method
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paired composition method
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graphic rating scale
Learning by observing and actually doing the job. Which of the following terms refer to the statement?
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On the job training
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Off the job training
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In depth training
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Coaching
The formulation and implementation of policies and programmes related to wages, salary, and other forms of employees compensation is called _______.
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compensation
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supplementary compensation
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salary administration
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none of the above
The performance is judged in terms of costs and contribution of employees under ______.
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behavioural anchored rating scales
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human resource accounting method
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MBO
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assessment centers
Ability is the function of _______.
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education
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training
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motivation
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both (a) and (b)
Explanation
Ability is defined by the fact that an employee is fully trained and educated. In other words ability is defined as knowledge, experience and skill. It is necessary to appoint right and able person for a job so that company can utilise his proper ability to achieve the organisational goals.
The basic information required for the job study can be collected through which of the following?
Observation
Discussion
Check-lists (or) questionnaires
Consultation with higher management
Findings of psychological tests
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1,3 and 5 are correct
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2, 4 and 5 are correct
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1 and 4 are correct
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All are correct
Explanation
job study begins with the study of organisation including planing, organizing, structuring, internal and external environment, past present and future aspects and policies etc.
The royal commission on labour in india (1929-31) recommended _________.
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the employment of a labour officer
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the execution of the jobber from engagement and dismissal of labour
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both (A) and (B)
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none of the above
Explanation
The Royal Commission on labor in India was set up to investigate India's working conditions. The commission pointed out the need for a systematic collection of labor statistics. The Commission recommended the employment of a labor officer and the execution of the jobber from engagement and dismissal of labor. Option C is correct.
Which of the following is a disadvantage of using an executive recruiter?
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Many contacts in the field.
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Adept at contacting candidates who are not on the job market.
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Unfamiliar with company perceptions of an ideal candidate.
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Ability to keep identity of firm confidential.
A manpower planning is concerned with ________.
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the optimum use of human resources
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the optimum use of company resources
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the optimum use of natural resources
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all of the above
The personnel policies which provide the flow of manpower into all the departments, are policies for _________.
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recruitment, selection
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development, pay structures
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promotion and performance evaluation
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all of the above
What does 'Discharge' refer to?
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Suspension of workers
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Completing the formalities of sending the employee out of the organisation
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Workers leaving on their own accord
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None of the above
What is the reason for Suspension of a worker?
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Lack of adequate work or shortage of raw materials
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Violation of rules, dishonesty, etc
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Lack of job satisfaction
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Ill-health or some other personal reasons
Advertising the vacancies is the usual method for recruitment of ________.
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unskilled workers
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skilled workers
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clerical staff and higher staff
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both (B) and (C)
What is the usual method for recruitment of skilled workers?
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Recruitment at the factory gates
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Recommendation of the existing employees
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Advertising the vacancies
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All of the above
The extent to which an employment selection test provides consistent results is known as ________.
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Reliability
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Dependability
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Consistency
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Trustworthiness
Explanation
Reliability in controlling refers as to the extent to which an employment in his employment selection test provides consistent results so that there is uniformity in the performance of the employee and less chances of deviations.
What is the usual method for recruitment of unskilled workers?
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Employment bureaus
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Advertising the vacancies
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Direct recruitment from colleges
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Recruitment at the factory gates
The dismissal of workers from service by the employer on account of _____.
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lack of adequate work
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shortage of material
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violation of rules, dishonesty, disobedience etc
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ill-health of labour
Which of the following is closely associated with strategic human resources management?
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Inefficient utilization of human resources.
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Not attracting the best human resources.
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Providing superficial training
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Providing Best training methods.
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