CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 4 - MCQExams.com

For monitoring the employees in an enterprise the HRM can do
  • Career Planning
  • Sales forecast
  • Developing cordial relations
  • Both a & c
Job analysis, HR planning, recruitment, selection, placement, inductions and internal mobility are few important functions which come under the heading of ______ of HRM.
  • integration function
  • development
  • maintenance
  • procurement function
Who has defined personnel management as a field of management which has to do with planning and controlling various operative functions of procuring, developing, maintaining and utilizing labour force?
  • Harold Koontz
  • Glueck
  • Michael Jucius
  • Flippo
Out of the following which is the internal source of recruitment option.
  • Transfer
  • Promotion
  • Both a & b
  • Casual Callers
Out of these which is NOT the external source of recruitment
  • Transfer
  • Promotion
  • Both a & b
  • Casual Callers
Arrange the system model for training in right sequence (first step, then second and so on)
Designing Training Programmes
Needs Assessment
Training Evaluation
Training Implementation
  • 3, 2, 1, 4
  • 2, 1, 4, 3
  • 2, 4, 1, 3
  • 1, 2, 4, 3
The planned elimination of job is called ______.
  • layoff
  • retenchment
  • downsizing
  • voluntary retirement
Which training is helpful in not only knowing their job well but also understand how others are able to perform under a different set of constraints?
  • Skills training
  • Refreshing training
  • Cross-functional training
  • Diversity training
What kind of technology will be more result-oriented, when a company faces rapid changes in technology?
  • Skills training
  • Refreshing training
  • Cross-functional training
  • All of these
JIT stands for ____________.
  • Job Instruction Training
  • Job Information Training
  • Job Incentive Technology
  • Job Incentive Training
How many steps are there in Job Instruction Training (JIT)?
  • Three
  • Four
  • Five
  • Seven
In the system model for training 'organisational analysis' comes under ____________.
  • designing training programmes
  • training implementation
  • training evaluation
  • needs assessment
The main motive of training is to improve __________.
  • total personality of an individual
  • specific skill relating to a job
  • organisation culture
  • all of these
Off-the-job method include all but ___________.
  • vestibule training
  • job rotation
  • role playing
  • lecture method
All among the following methods are Off-the-job Methods except one.
  • Vestibule training
  • Committee Assignment
  • Role playing
  • Lecture method
Off-the-job method include all but _________.
  • JIT
  • vestibule training
  • role playing
  • lecture method
In which of the following methods of training a senior manager in an organisation assumes the responsibility for grooming a junior person?
  • Coaching
  • JIT
  • Mentoring
  • Apprenticeship training
On-the-job training include all but __________.
  • Programmed instruction
  • Coaching
  • Job rotation
  • Apprenticeship
Special Projects and committee assignments methods of training is helpful in enhancing __________.
  • Specific-individual needs
  • Job knowledge
  • Decision-making skills
  • Organisational knowledge
The common feature in every organization is _______.
  • People
  • High salaries for top personnel
  • Offices
  • A formal hierarchy
Competency-based pay system that compresses many traditional salary grades (usually 10 to 20) into a few wide salary bands (3 to 4) is known as _________.
  • comparable worth
  • wage curve
  • salary survey
  • broad banding
The process of locating and encouraging potential applicants to apply for an existing or an anticipated job openings is called_______.
  • Selection
  • Placement
  • Recruitment
  • Induction
In which method of recruitment, the organisation publicizes job openings on bulletin boards, electronic media and similar outlets?
  • Employee referrals
  • Job posting
  • Employment detail
  • Job opening
Essay evaluation method is ______.
  • Subjective
  • Objective
  • Quantitative
  • None of the above
Business game and case study method of training is helpful in enhancing _________.
  • interpersonal skills
  • Skill knowledge
  • decision-making skills
  • job knowledge
Human Resource Department provides a number of services to corporate employees.
Select the one which is an not HR service.
  • Recruitment and selection programmes
  • Purchasing
  • Equal opportunity activities
  • Training and development programmes
The most effective technique for assessing potential candidate is an interview. Which of the following interview questions represents a situational interview question?
  • What are your unique qualification for this position?
  • What is the expected salary?
  • What characteristics of this job are the most important to you?
  • What new skills do you possess?
An Organisation`s human resource management department consists of five major compounds. The five compounds of HRM influence each others. Which of the following is affected by the kind of people that the organisation attracts and hires through recruitment and selection? 
  • The appropriate levels of pay and benefits
  • Selection practices and job structure
  • Selection practices of the company
  • The strategic planning process
The best and most productive employees are likely to be ________.
  • the least costly in terms of recruitment and employment costs
  • a matter of pot luck in terms of recruitment decision
  • the most costly to employer
  • have no bearing on recruitment and selection costs
Recruitment and selection must be effective to ensure it _________.
  • offsets high labour turnover.
  • delivers the highest calibre of individuals at optimum most
  • to have a surplus in case of sickness and absence
  • encourages new blood into the organiization.
Job evaluation is based on the _________.
  • needs of an individual 
  • relative job worth for an organization
  • assessment of complexity of job
  • development of the business
The appraisal that is based on facts and not traits is a_______ appraisal.
  • selection
  • subjective
  • performance
  • conceptual
Which of the following is not a feature of the deal HRM approach?
  • Holistic
  • Integrated
  • Reactrive
  • Proactive
Can the assessment and selection of applicants be carried out in such a way that the best or "right" person will always we identified?
  • Yes
  • No
  • If enough money is invested in the process
  • If managers use their intuition or 'gust reaction' in making recruitment decisions
The process of managers engaged into developing a pool of qualified candidates for open positions is ________.
  • hiring
  • recrutment
  • retention
  • selection
By planing as human resource function we mean __________.
  • anticipating vacancies
  • determination of resources of recruitment
  • determining the objective of the enterprise
  • both a & b
What strategies deployed by HR for attracting potential candidates to apply for vacancies might result in indirect discrimination?
  • Advert in local press
  • Word of mouth
  • Now recruiting banners/notices
  • Agency or job centre
Career counselling is included in which of the functions of HRM?
  • Compensation & benefits
  • Planning and selections
  • Training & development
  • Maintaining HRIS
X company is hiring the line managers for the vacant position, which type of skill set they will perfect during hiring new candidates?
  • High level of technical education with least conceptual skills.
  • Lower level of technical skills with interpersonal skills
  • Minimum conceptual skills human skills
  • High level of conceptual skills with least technical education
Recruitment is a __________.
  • linking activity
  • a top management function
  • a function of departmental heads
  • none of the above
Which of the following is the major objective of training function of HRM?
  • To attract qualified applicant to fill the job vacancies.
  • To give employees the skills and knowledge to perform their jobs effectively.
  • To help a new employee adjust himself to the new job and the employer.
  • To monitor employee performance to ensure that it is at acceptable levels.
Recruitment is affected by the external environmental factors. Select the most suitable from below___________.
  • Legislation
  • Social change
  • Labour market
  • Economy
Some of the duties with which HRM works are ________.
  • recruitment
  • motivation
  • approval
  • all of the above
For monitoring the employees in an enterprise the HRM can do __________.
  • career plannng
  • sales forecast
  • developing cordial relations
  • both a & c
Importance of personnel is in ________.
  • HRM
  • Personnel Management
  • both a & b
  • none of the above
By medical examination the enterprise gets benefited as ________.
  • it projects communicable diseases
  • it determines the total cost enterprise has to bear on this executive
  • it prevents the organization against unwanted claims
  • both a & c
A chronological resume is appropriate when __________.
  • you want to emphasize degree, job title, and dates
  • you are changing fields
  • you want to show competence in a field by combining experience from paid jobs, activities or volunteer work and courses
  • your education and experience are not the usual route to the position
Which of the following statement are correct?
Select all that apply.
  • Performance appraisal has become more widespread
  • Performance appraisal is not used in the public sector
  • Performance Appraisal is diminishing in importance
  • Performance appraisal now includes previously untouched organizations and occupational groups.
The widest source of external source of recruitment is  __________.
  • adertisement
  • employment agency
  • management consultants
  • recommendations
Employers will be MOST likely to reject resumes that __________.
  • are more the one page long
  • do not include the name of the company the person is applying to
  • contain grammatical or spelling errors
  • present experience and credentials in reverse chronological order
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