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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 6 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 6
The quality of human resources of a company depends on ___________.
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the skill of the employees
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the commitment of the employees
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the attitude and morale of the employees
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all the above
Explanation
Human resource of a company is one of the main factors to run a company. The right quality of human resource is essential for the efficient working of company. The quality of human resource of a company depends on the skills, commitment, attitude and morals of the employees.
Staffing is the ________.
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Separate management function
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Organising function of the management
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Group function
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Static function
Explanation
The success of any organisation does not depend upon the physical or financial resources but it depends upon the utilization of these resources by human resources. Staffing function is concerned with bringing right and efficient people in the organisation. Thus, staffing is the separate management function.
Staffing is concerned with _________.
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plans
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polciies
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procedures
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management of manager
Explanation
Staffing is concerned with the management of managers as staffing is performed by every manager of the enterprise as he is actively associated with the recruitment, selection, training and appraisal of his subordinates.
The field investigators are also called as _______.
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surveyors
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enumerators
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respondents
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communicators
Explanation
Investigators are those persons who keep an eye on the activities taking place during survey and check that no adulteration is taking place. These investigators are known as enumerators.
Which of the following involves development?
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Manpower planning
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Selection
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Orientation and training of personnel
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Placement
Explanation
Development refers to overall growth of the employees. Development is the process involving imparting of technical, human and conceptual skill in employees. It also concentrates on the development of hidden qualities of the employees. It is a career oriented process.
Match the following
List I
List II
(a) Manpower planning
(1) Assigning specific jobs to the selected candidates
(b) Recruitment
(2) Choice of right type of people from the available candidate
(c) Selection
(3) Locating acceptable candidates
(d) Placement
(4) Process of determining current and future manpower needs
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a-2; b-4; c-1; d-3
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a-1; b-2; c-3; d-4
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a-3; b-4; c-1; d-2
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a-4; b-3; c-2; d-1
Explanation
These are the steps involved in staffing process.
It starts with the estimation of manpower requirements by the organisation in near future.
Recruitment may be defined as the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.
Selection is the process of choosing from among the pool of the prospective job candidates developed at the stage of recruitment.
Placement refers to the employee occupying the position or post for which the person has been selected.
Which of the following entities is responsible for staffing?
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Worker
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Director
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Manager
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All of the above
Explanation
Staffing is a function which all mangers need to perform. It is the job of managers to fill positions in their organisation and to make sure that they remain occupied with qualified people. Managers has to consider several aspects of human relations in staffing function.
If a candidate is told to express his views on a specific topic he/she is going through a ________.
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depth interview
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patterned interview
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stress interview
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group interview
Explanation
In depth interview, the candidate is encouraged to express his views on specific topic. It is a qualitative data collection method. In depth interview the candidate freely answers the questions and can also use non verbal expressions.
Which of the following involves compensation?
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Job evaluation, performance appraisal, promotion etc
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Manpower planning, recruitment, selection etc
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Orientation and training of personnel
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Developing a sense of belonging to the enterprise
Explanation
The term compensation is used to indicate the employees gross earnings in the form of financial rewards and benefits that can motivate the employees to perform. Job evaluation, performance appraisal, promotion involves compensation.
Which of the following is an importance of staffing?
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Job satisfaction
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Optimum utilisation of human resources
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Growth of the organisation
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All of the above
Explanation
Staffing is very important function as it ensures the continuous survival and growth of the enterprise by appointing efficient staff. It helps to ensure optimum utilisation of human resources by avoiding overmanning and shortage of personnel. It also improved job satisfaction and morale of employees through objective assessment and fair reward for their contribution.
Which of the following is post employment activity?
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Appraising
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Requistioning
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Recruiting
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Selecting
Explanation
Appraising is the post employment activity. It is also known as employee's review that assesses an employee's performance at regular basis. It is done to determine whether or not the employee will receive a bonus, promotion or has to be retained or laid off.
Which of the following is a pre-employment activity?
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Training
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Appraising
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Promotion and Compensation
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Recruiting
Explanation
Recruitment is a pre employment activity. It means inducing or attracting more and more candidates to apply for vacant job positions in the organisation. It is very important because the end result of this function is receiving large number of applications to make selection from.
All formal procedures used in working organization to evaluate personalities and contributions and potential of group members is called ______.
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job designing
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job evaluation
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merit rating
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job planning
Explanation
Option C is correct. Merit rating or performance appraisal is a systematic evaluation of the work performed by the employee. According to Slabbert, "Performance appraisal is a formal and systematic process by means of which the relevant strengths and weaknesses of the employees are identified, measured, recorded and developed.” It is used in the organization as a regular review of employees’ performance to verify their contribution to the company.
Which of the following types of training is conducted by the organization within the premises or by external agencies?
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Off the job training
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On the job training
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Remedial training
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None of the above
______is the first main operative function of personnel management.
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Training
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Selection
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Procurement
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Development
Job ________ is a systematic and orderly process of measuring the worth of a job in relation to other jobs.
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simplification
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enlargement
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rotation
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enrichment
Job _______ simply means the shifting of an employee from one job another without any change in the nature of job.
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simplification
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enlargement
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rotation
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enrichment
______ management is concerned with the dimension of employees in organisations.
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Human resources
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Business
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Banking
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None of these
_______ is the related with a decision to place a selected individual in one job than other.
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Placement
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Selection
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Recruitment
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Induction
_______ is a joint programme of training conducted by educational institutions and business firm.
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Internship training
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Learner training
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Classroom training
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Vestibule training
In which of the following methods the new worker is placed on a regular job and training is given by his immediate supervisor at the working place itself?
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Off the job training
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On the job training
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Remedial training
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None of the above
The process of narrowing a large number of candidates to a smaller field is called ______.
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rushing
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recruitment
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selection
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enrollment
________ is the process of choosing the most suitable persons from all the applicants.
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Induction
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Selecting
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Placement
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Recruitment
_________training is an inexpensive way for employees and employers to expand skills.
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Induction
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Transfer
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Job
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Cross
What are the ideas underpinning 'soft, commitment' or high-road HRM practices?
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Labour needs to be treated as assets to be invested in
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Employee is a cost which should be minimized
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A lack of mutuality existing between employer
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A discharge for unlocking discretionary effort
Which of the following would likely be the least effective method of recruiting internal job candidates?
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Posting information on organizational bulletin boards
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Examining HR records of current employees
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Advertising in national newspapers and journals
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Internal sources
Which of the following refers to induction of employee?
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Organisational awareness
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Training programme
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Introduction
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Assignment of duties
Which of the following is not included merit rating?
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Efficiency Rating
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Service Rating
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Job Rating
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Experience Rating
The process of changing employees from one job to another is called _______.
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job rotation
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job enlargement
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job design
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job evaluation
_____is done to verify whether the candidate possesses the required qualification and eligibility criterion.
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Recruitment
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Appointment
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Screening
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Selection
Arrange the following staffing procedures in the correct sequence.
i. Recruitment
ii. Estimating manpower requirement
iii. Placement and orientation
iv. Selection
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$$ii, i, iv, iii$$
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$$i, ii, iii, iv$$
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$$ii, i, iii, iv$$
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$$ii, iii, i, iv$$
The process of assessing the effectiveness of training is called _________.
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training programs
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training plan
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training evaluation
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training method
Which of the following does include HRM?
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Job evaluation
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Performance appraisal
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Sales promotion
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Job enrichment
The activities relating to manpower can be further divided into _________.
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manpower forecasting
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performance evaluation
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manpower research
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all of the above
In firing the non-performing employees, the HR manager is performing the _______.
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interpersonal role
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informational role
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supportive role
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decisional role
Which of the following is not a function normally performed by the HR department?
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Employee relation
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Training and Development
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Accounting
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Recruitment and Selection
Which of the following component of attitude represents a person's opinions Knowledge, and information?
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Affective component
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Cognitive component
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Behavioural component
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Objective component
The interview is used as a method for determining _________.
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the personality of the candidate
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the degree of fit between the applicant and the demands of the job
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his/her age
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physical attributes
In comparing internal selection with an external selection, an advantage of internal selection is that ________.
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internal selection requires few procedures to locate and screen viable job candidate
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internal selection presents fewer dangers of incurring legal liability than external selection
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there is less need to use multiple predictors in assessing internal candidates than with external selection
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information about internal candidates tends to be more verifiable than information about external candidates
Which of the following department is responsible for handling safety & health issues of employees?
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HR department
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Procurement department
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Finance department
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Marketing department
Which of the following statements is/are true or false?
Statement 1 : The Indian Institute of Personnel Management has its head office in Calcutta
Statement 2 : The Institute has conducted several training programmes, conferences, and seminars and brought out publications relevant in the field.
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Statement (1) is true but statement (2) is false
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Statement (1) is false but statement (2) is true
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Both the statements (1) and (2) are true
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Both the statements (1) and (2) are false
Explanation
IPM has the head office in Calcutta and has conducted seminars on various management field to enhance knowledge and personality of the students and has published various papers in the same field.
The advantage of external recruiting is that ________.
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they ensure consistency from opening to closing
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they are useful for
too small
companies to have dedicated recruiters
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they are very inexpensive
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time-consuming
What are the activities of personnel department?
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Recruitment and Training
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Wage and Salary, Administration, and Employee Service
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Manpower planning
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All of the above
Explanation
The personnel department is involved in Recruiting, Training, Planning, Salaries distribution, job analysis, job evaluation, managing wages and salaries, training administration, resolving disputes, labor law compliance and all kind of manpower-related jobs and to ensure a good environment at the workplace.
Hence, option (D) is the correct answer.
Which of the following steps does man power planning involve?
Anticipating manpower needs
Planning job requirements and descriptions
Analyzing skills
Selecting adequate sources of recruitment
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1 and 3 are correct
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2, 3 and 4 are correct
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1 and 4 are correct
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All are correct
The national institute of labour management was established on _______.
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26th January, 1950
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26th January, 1960
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26th January, 1967
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26th January, 1970
Planning of manpower supplies to provide the organisation with the right types of people from all sources to meet the planned requirements is the _______ stage of manpower planning, according to Gordon MacBeath.
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first
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second
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third
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none of the above
The object of manpower selection is ________.
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to ascertain the type of person required
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to secure an appropriate candidate for filling that position
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both (A) and (B)
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either (A) or (B)
Explanation
Option C is correct. Manpower selection means hiring an appropriate candidate for filling the position. For that, knowledge about the type of person required for that particular post is required. The objective of manpower selection is to know the type of person required and then to secure an appropriate candidate for that post. Therefore, Option C is correct.
The personnel policies must encourage self development at ________.
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the labour level
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the managerial level
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both (A) and (B)
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no level
Employees from same hierarchical level, who come together to accomplish a task, is known as __________.
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Self-managed work teams
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Virtual teams
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Cross-functional teams
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Problem-solving teams
Explanation
Employees from same hierarchical level, who come together to accomplish a task, is known as Cross-functional teams. In simple words, when employees belonging to same level complete a task together, then they form a cross-functional teams.
The number of workers required by a concern depends upon ________.
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the scale of production
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the degree of mechanization
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methods of work
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all the above
Explanation
Option D is correct. Workers requirement is completely depend on the entrepreneur. Entrepreneur decide themselves the number based on scale of production, Degree of mechanization and methods of work. If scale is big then then there will be large number of workers required. If scale is small then less number of workers required. Similarly if there is mechanization then less workers, If no mechanization the more workers. Therefore, Option D is correct.
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