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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 7 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 7
What does 'Lay-offs' refers to?
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Suspension of workers
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Workers leaving on their own accord
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Transfer from one location to other
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None of these
In the context of personnel management, recruitment means _________.
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To obtain fresh supplies
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Restoring and replenishing
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Discovering applicants for the present or future jobs in an enterprise
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Both (A) and (B)
Explanation
Recruitment in the context of personnel management refers to finding the best suitable person for the job who is suitable for the job even in the future and the need for recruitment does not arise again and again. The firm takes interviews, carries out training programs for making the employees efficient so that they give positive results in present as well in future.
The organization focuses on the present as well future because they invest time and money in conducting interviews and training programs. This becomes a costly affair to provide training to the new employees, again and again, it slows down the working of the firm.
Hence, option (C) is the correct answer.
Which of the following is not an external source of recruitment?
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Jobbers and contractors
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Advertising
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Employment Exchanges
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Transfers
Explanation
The external source of recruitment is when the job is given to someone outside the business who has been selected through proper job interviews and tests. Jobbers, contractors, Employment Exchanges are all external sources of recruitment and the job is offered to a person who is not acquainted with the organization and its work.
On the other hand, a transfer is an internal source of recruitment in which workers from the organization itself are used to fill the vacant job positions. In transfer, the worker from one job position shifts to another in the same organization at the same level.
For example, a worker who is a supervisor in the production department is transferred to the position of supervisor in the sales department.
Hence, option (D) is the correct answer.
To recruit means ____________.
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To obtain fresh supplies
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Restoring and replenishing
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A change from one job to another
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Both (A) and (B)
Explanation
To recruit means to get new and fresh talent in the organisation and fill the vacant job positions. It gets new and fresh talent in the organisation, who use their expertise to achieve goals efficiently.
Recruitment also means restoring and replenishing means filling vacant positions, giving proper training to the new employees required for the job.
Change from one job to another does not come under recruitment.
Hence, option (D) is the correct answer.
Recruitment is a ________.
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single-way affair
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two-way affair
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three-way affair
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none of the above
Explanation
Recruitment assures that right job is being provided to the right person at the right time at the right place with maximum satisfaction to job applicant as well organisational.
What does a high rate of labour turnover mean?
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Percentage of employees in a workforce that leave during a certain period of time
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Loss of output
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Increased selection cost
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Added over time
Sources for the recruitment of employees may be _________.
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Internal
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External
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Either (A) or (B)
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None of the above
Explanation
There are two sources of recruitment, internal and external sources. Internal sources of recruitment include filling the vacant job positions from the available workforce in the organization. It saves the cost of carrying out interviews, training, and additional payments.
External sources of recruitment are filing vacant positions by hiring people outside the firm. This involves getting new talent and expertise into the organization.
Hence, option (C) is the correct answer.
A change from one job to another job that is better in terms of status and responsibilities, is ___________.
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Promotion
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Transfer
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Recruitment
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Selection
Explanation
Promotion is when a person is shifted to a new job position in the same organization at a higher level with greater responsibility and authority. While transfer also means a change from one job to another but here the status and responsibilities remain the same.
Promotion comes under the purview of recruitment, it is an internal source of recruitment.
Hence, option (A) is the correct answer.
Which of the following is/are external source/s of recruitment?
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Newspapers
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Recruitment at the factory gate
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Recommendations of the Union
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All of the above
Explanation
External source if recruitment is hiring people from outside the organisation, getting fresh talent and expertise from outside.
The businesses give advertisement in the newspaper regarding vacancies, the aspiring candidates after reading the article applies for the job interview.
Factory gate recruitment is when the job seekers inquire from the factory gate about vacancies and then apply for jobs.
The union members may recommend any fresh talent from their families or neighbor whom they find capable for the job and they appear for the job interview.
In all the above cases, any recruitment made will be to someone outside the business which is known as external source of recruitment.
Hence, option (D) is the correct answer.
Which of the following is the most popular method of recruiting staff?
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Employment exchanges
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Advertising
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Jobbers and contractors
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Recruitment at the factory gate
Which of the following is an internal source of recruitment?
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Advertising the agencies
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Employment exchanges
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Transfers and promotions
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Chamber of commerce, Trade Associations etc
Which of the following are true or false?
a. Selection of candidates begins where their recruitment ends
b. Selection involves a careful screening and testing of candidates.
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Both (a) and (b) are true
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(a) is true but (b) is false
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(a) is false but (b) is true
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Both (a) and (b) are false
Explanation
In recruitment, the candidates are searched for employment and stimulated to apply for jobs in the organization. In selection, steps are taken in which the candidates are screened for choosing the most suitable candidate for the job. Selection thus starts after recruitment i.e., the candidate's search in the recruitment process are tested and shortlisted in the selection process. In selection, a number of tests and interviews are conducted to know the skills and abilities of the candidates and their suitability for the job.
Hence, option (A) is the correct answer.
Advertisements through newspaper, TV, radio, professional journals and magazines are _______ methods of recruitment.
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Direct
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Indirect
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Third-party
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E-recruitment
Explanation
There are various methods of recruitment i.e., direct method, indirect method and third party. Indirect method of recruitment involves advertisements through newspaper, TV, radio, etc. In this the employer to reach a vast area for the right talent.
Direct recruitment involves getting employees from educational institutions through placement. Third-party recruitment involves getting job seekers from various employment exchanges.
Hence, option (B) is the correct answer.
Internal recruitment has the potentiality to increase the _______ of the employees.
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conflicts
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misunderstanding
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income
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morale
Explanation
Internal recruitment is the source of recruitment in which the vacant job positions is filled by the employees of the firm itself. Internal source of recruitment includes transfer and promotion. In this type of recruitment, one of the current employees id chosen to fill the job position.
This instills job satisfaction and increases the morale of the employees. They perform even better to get higher position and new opportunities. It also increases the loyalty of the employee toward the organisation as they find their hard work and efforts being appreciated.
What does selection mean?
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Making a choice by preference
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To apply fresh supplies
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Restoring and replenishing
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Discovering applicants for the future jobs
Explanation
Selection is a part of the recruitment process of filling vacant job positions. Selection is the process of shortlisting or choosing suitable candidates from the applications and rejecting others that are not up to the mark. This process is considered a negative process as it involves eliminating the maximum of the applications and selecting the best from them.
Hence, option (A) is the correct answer.
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Both Assertion and Reason are correct and Reason is the correct explanation for Assertion
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Both Assertion and Reason are correct but Reason is not the correct explanation for Assertion
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Assertion is correct but Reason is incorrect
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Assertion is incorrect but Reason is correct
Explanation
Selection involves shortlisting or choosing the suitable ones from the list of applications received. It is said to be a negative function because in order to select the best ones, various applications are rejected who are not found up to the mark for the position. In this, the employer carefully studies all the applications and select the best ones in every aspect.
Hence, option (A) is the correct answer.
Which of the following is not a selection procedure stage?
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Receipt and scrutiny of applications
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Preliminary interview
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Promotion
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Tests
Explanation
Selection process involves all the activities performed after receiving the applications till the position is filled. It involves a series of steps to be performed including scrutiny of applications, interviews, tests,etc.
Promotion on the other hand is a type of internal source of recruitment in which the vacant position is filled by someone from the organisation itself.
Hence, option (C) is the correct answer.
What is an important source of recruitment of a personnel?
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Jobbers and contractors
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Field trips
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Employment exchanges
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None of the above
Explanation
Employment exchange refers to central and state government organizations which collect the information of employers and prospective employees. Job seekers register themselves to the employment exchanges with their profiles. The employers register to the employment exchanges when they have vacancies and notify the specification of the job. The employment exchange notifies the job seekers who are fit for the job about the vacancy.
In this case, some expenses and efforts of employers are saved as shortlisted candidates are provided who suits best for the job.
Hence, option (C) is the correct answer.
The job description includes ________.
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What the workers does in a particular job
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Duties and responsibilities of the workers
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Location of work and equipment used
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All of the above
Explanation
Job description is the document that specifies the kind of work to be performed, responsibilities, and other duties, location of the work, etc. This is specified beforehand to receive the application of people who are ready to do the job and are of the qualification. This reduces the amount of unnecessary applications, which takes a lot of time and effort of the employer to shortlist suitable candidates.
Hence, option (D) is the correct answer.
In case of jobs which involve technical work _______is required.
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Psychological test
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Trade test
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Medical test
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Interview
Explanation
The selection process includes a series of interviews and tests to examine the candidates in every possible way. Whenever there is technical work, a trade test is conducted to know the existing skill with the candidate to perform the job efficiently.
A psychological test is related to basic human behavior and nature. A medical test is conducted to check the fitness of the candidate and if he is suffering from any chronic disease. An interview is a verbal test to check the personality of the candidates.
Hence, option (B) is the correct answer.
The change in a job equal to the old one in terms of pay, status and responsibilities _________.
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Promotion
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Transfer
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Recruitment
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Selection
Explanation
The transfer is when there is a change in the job position of an employee at the same level and there is no change in the pay, status, and responsibilities. It is just a shift from one position to another. It is an internal source of recruitment.
For example, transfer from the position of supervisor in the production department to the sales department as a supervisor only, pay, responsibility, and authority remaining the same.
Promotion, also being an internal source of recruitment involves change in status, responsibility ad authority.
Hence, option (B) is the correct answer.
What does aptitude tests measure?
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The aptitude of applicants which is their capacity to learn the skills required on a particular job
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The mental capacity of a person
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The individuals capacity to use his finger and hands in industrial work
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None of the above
Explanation
An aptitude test is conducted to test the ability or knowledge of an individual regarding performing or completing any task without any training provided. It is related to the kind of job offered and also tests the capacity to learn the skills for the job.
Mental capacity is measured through IQ test, capacity to use hands and fingers in industrial work is tested through dexterity test.
Hence, option (A) is the correct answer.
An objective and standard measure of a sample of human behaviour is ______.
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trade test
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psychological test
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medical test
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on-the-job test
Explanation
Psychological test is used to measure the performance of the individual according to a standard norm. Performance of the candidates is compared to the standard measure of sample, which is the most probable behaviour f the individuals. A good score in this test means good aptitude, personality, emotions of the individual.
Which of the following tests to determine an individuals capacity to use his fingers and hands in industrial work?
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Intelligence tests
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Aptitude tests
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Interests tests
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Dexterity tests
Explanation
Dexterity is the ability to perform any task using fingers, arms and hands. These are the tasks performed on daily basis by the individual. Dexterity test is conducted to measure the use of individuals hands and fingers while performing a task. It is mostly related to assembly line work, lab or repair work. It involves quick movements of the fingers during the task including small objects.
For example, picking packets of goods from the conveyor and packing them into boxes, this requires fast and continuous movement of hand.
The first screening device utilised in the personnel department is _________.
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The application blank
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Requisition
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Preliminary interview
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Trade tests
Explanation
A preliminary interview is the first screening device utilized in the personnel department for the selection process. This is a basic test conducted to check the confidence and personality of the candidates. This interview does not require any expert or higher officials as it is not related to any work. The questions asked in this interview are basic questions about school, college, hobbies, etc, to check the confidence and spoken English as well. Candidates qualifying this interview are passed on for the work-based tests and interviews.
Hence, option (C) is the correct answer.
Which is very useful for the checking of personnel details of the candidates?
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Psychological test
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Trade tests
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References
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Preliminary interview
Explanation
The personal details of a candidate can be best known from an unbiased third person who knows the candidate, because the candidate may hide information of concern from the employer. References are provided by the candidates in their CV as a guarantee for the declaration of correct facts.
No tests given by the candidate can prove the authenticity of the personal details unless known from a third person.
Hence, option (C) is the correct answer.
The following are the points to be looked into at the time of interview.
I. The candidates application must be studied before the candidate is interviewed
II. The candidates should be made to feel at ease
III. Irrelevant, irritating questions must be avoided
IV. Any prejudice or a predetermination to select a particular candidate should be avoided
Select the correct option.
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I and II are correct
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III and IV are correct
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I, II and III are correct
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All are correct
Explanation
In the selection process of staffing, a lot of applications may be received by the organization, all these applications are to be studied thoroughly, examined and then few of the best applications should be shortlisted for the interview, as calling all the applicants for interview will take a lot of time and effort and will delay the work ahead.
The candidates should be made to feel at ease in the interviews, because a nervous candidate though has the qualification and ability suited for the job may not prove himself properly, this will lead to loss of the firm.
Irrelevant and irritating questions should be avoided as the candidate may not like the questions and do not answer them properly. These questions also lead to a wastage of time.
While conducting the interview, the interviewer should be unbiased and impartial, he should consider all the candidates as same and examine them without getting biased. Personal prejudices lead to a decrease in the morale of the candidates and they may not come back for any vacancies again.
Hence, option (D) is the correct answer.
What does intelligence tests measure?
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The aptitude of applicants
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The mental capacity of a person
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The preferences of an applicant for occupation of different kinds
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The individuals capacity to use his fingers and hands in industrial work
Explanation
Intelligence tests are conducted to measure the mental capacity of the person. In this different situations are provided to the candidates and they have to use their intelligence to know the right way or solution to the problem. It is a norm reference-based test, the results or answers of the candidates are compared with the most likely solution.
Aptitude is measured with the help of an aptitude test, and the capacity of individuals in industrial work is assessed through a trade test.
Hence, option (B) is the correct answer.
What is face-to-face observational method called?
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Medical examination
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Interview
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Aptitude tests
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Intelligence tests
Explanation
The interview is the process in which the
candidates are assessed by the employers personally. It is a form of a discussion between the candidate and the employer, here information passes directly from the candidate to the interviewer. This tests the confidence level, way of presenting themselves, and handling questions. It also tests the knowledge and skill of the candidate regarding the job and work.
Aptitude tests and intelligence tests are pen-paper tests. In medical examination, the health and fitness of the candidate are checked, so that he is physically fit for the job.
Hence, option (B) is the correct answer.
Which of the following is not a psychological tests?
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Medical test
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Intelligence test
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Aptitude test
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Personality test
Explanation
Psychological tests are conducted to know the behavior of the candidate with the standard measure of a sample of behavior. It includes aptitude tests, personality tests, intelligence tests, etc to examine the overall behavior of the candidate and the actions and reactions during any situation.
A medical test is conducted to check the fitness of the candidate and to know if he suffers from any chronic disease which was not mentioned by him and can cause an emergency during work in the future. It is conducted before a job is offered after all the tests have been passed by the candidate.
Hence, option (A) is the correct answer.
A Committee of interviewers puts questions to the candidates is ________.
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Panel interview
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Group interview
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In-depth interview
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Stress interview
Explanation
The panel interview is when a group of people conducts the interview who are experts and superior in the kind of work specified. It is conducted mostly for supervisor and managerial positions. The ability, knowledge and wisdom of all the panelists are summed up to assess and question the candidates.
In a group interview, a group of candidates is interviewed together to save the time of executives and to know the ability of the candidates to work in groups. In-depth interview analyses the complete knowledge of the candidates regarding their studies, training, hobbies, interests, etc. Stress interview checks the reaction of candidates in situations of stress and strain.
Hence, option (A) is the correct answer.
Determination of a suitable job for the worker or providing right type of worker for the job is called ________.
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Induction
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Selection
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Promotion
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Placement
Explanation
Placement refers to putting the right person in the right position and at the right time for better results. Proper placement leads to a reduction in employees turnover, reduces wastage, and increases the productivity of the firm. Thus, it is necessary to place the right person at work.
Whereas induction is the introduction session of the new employees to the organization and prepares them for their new role. It helps employees get acquainted with their fellow employees. Selection is the process of studying the applications received for the job and choosing the ones who are found suitable for the job and passed on to the next level of selection. Promotion is a shift from a job in the organization itself with an increase in status and responsibilities.
Hence, option (D) is the correct answer.
What is a face-to-face, question-answer type interview called?
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Direct interview
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Indirect interview
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Patterned interview
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In-depth interview
Explanation
In a direct interview, the candidate and the interviewer sit in front of each other and there is a continuous question and answer session. In this kind of interview, the interviewer judges the personality, confidence, ability to handle situations, etc. The result of this interview is compared to standardized results.
The indirect interview is more of a personal interview. In this, the interviewer knows the likes, dislikes, hobbies, etc. In the traits like nature, behavior, strengths, and weakness are looking for.
The patterned interview is where the set of questions to be asked is already prepared.
In-depth interviewing is a qualitative research technique that involves conducting intensive individual interviews with a small number of respondents to explore their perspectives on a particular idea, program.
Hence, option (A) is the correct answer.
In relation to selection process arrange the following in proper form.
(1) Employment interview
(2) Checking references
(3) Screening of application
(4) Final selection
(5) Preliminary interview
(6) Physical examination
(7) Receiving application
(8) Employment test
Select the correct answer from the options given below -
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(5), (7), (3), (8), (6), (1), (2), (4)
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(5), (7), (8), (3), (1), (6), (4), (2)
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(5), (4), (8), (3), (1), (6), (2), (7)
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(5), (7), (3), (8), (1), (6), (2), (4)
A number of candidates, are interviewed simultaneously under _________.
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Board interview method
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Panel interview method
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Group interview method
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In-depth interview
Explanation
In a group interview, a number of candidates are interviewed together. This saves the time of executives in conducting interviews. It also shows the work of candidates in a group.
A board interview is when the board of directors takes the interview for higher positions in the organization i.e., positions in top-level management.
In a panel interview, a group of panelists is present to assess the candidates with the wisdom and knowledge of all of them.
An in-depth interview is related to checking the complete knowledge of the candidate regarding a subject matter.
Hence, option (C) is the correct answer.
Which of the following methods is also called the house party technique of interview?
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Direct interview
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Indirect interview
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Board interview
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Group interview
Explanation
The group interview is when a number of candidates are interviewed together. This is done when there is a large number of applicants, it saves the time of the executives in conducting the interviews. This is also known as house party technique of interview as the performance and behavior of candidates in a group is measured to know the eligibility of the candidates to work in the firm with others in a group.
The direct interview is series of questions and answers based on the kind of work to be done. The indirect interview gives the freedom to the interviewee to speak about their hobbies, expectations, experiences, etc. Board interview is conducted by the board of directors while selecting higher officials i.e., top-level managers.
Hence, option (A) is the correct answer.
The interviewee is encouraged to express himself on topics of his choice, or to contest others view points under _________.
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Direct interview
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Indirect interview
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Patterned interview
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In-depth interview
Explanation
Under indirect interview, the candidate is allowed to express himself on any topic of his choice, his expectations, hobbies, background, etc. Such interviews judge the likes, dislikes, nature, strength, weaknesses, etc. This interview is not related to the job or capacity of an individual to perform any task. It is not a pattern-based interview.
In a direct interview, there is a series of questions and answers, it is work-based interview and has a pattern and the result is compared with standard results. A patterned interview is when the way of conducting the interview is specified and the questions to be asked are already decided.
In-depth interview examines the candidate's complete background, it tests the knowledge of the candidate in every aspect.
Hence, option (B) is the correct answer.
A pattern of standard questions and answers are prepared in advance under ________.
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Indirect interview
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Patterned interview
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In-depth interview
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Stress interview
Explanation
In patterned interviews, a preset of standardized questions are chosen to be asked from the candidates. It is also known as a structured interview. The result of such an interview is matched and compared with the standard result. It is useful while dealing with a large number of interviews.
In an indirect interview, the candidate has the choice and freedom to speak about anything, it is an unstructured interview. An in-depth interview examines the complete knowledge of the individuals regarding something. A stress interview is used to check the behavior and action of individuals in situations of stress and strain.
Hence, option (B) is the correct answer.
Measuring the technical and theoretical competence of candidates is known as ________.
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employment test
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interests test
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aptitude tests
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intelligence tests
Explanation
Employment test is used to check the performance of the candidate when job is assigned. It is a work based test It reduces employees turnover as the candidate chosen doe the work as required and efficiently. It is a fair test and there is no chance of personal prejudices and the result provide an efficient employee to the firm.
Interest test is used to know the likes and dislikes of the candidates regarding job, hobbies, etc.
Aptitude test is used to test the knowledge of the candidate without prior training and their ability to learn.
Intelligence test, tests the mental ability, presence of mind, memory, etc.
Proper placement _________.
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Reduces labour turnover
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Eliminates wastes
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Increases productivity
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All of the above
Explanation
Placement refers to putting the right person in the right position at the right time for better results. This implies placing people with the qualifications and abilities required for the job. Placing the right people for the job reduces the labor turnover i.e., the difference between a number of people appointed and the number of employees leaving the work. The right person for the job does the work with all his ability and reduces cost and finds out various methods of doing the work which leads to less wastage and cost. This increases the productivity of the firm.
Hence, option (D) is the correct answer.
Proficiency tests are also called as ________.
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Trade tests
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Performance test
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Achievement test
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All of the above
Explanation
Proficiency tests are conducted to judge the skills and knowledge the candidate possesses at present. The abilities claimed the applicants is tested through these tests. It is also known as trade test, performance test, achievement test as it tests the ability of the candidate to perform any task without any prior training. It tests the knowledge acquired by the candidates before applying for the job.
Hence, option (D) is the correct answer.
What are the qualities of a good interview?
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Alertness and patience
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Deliberation and concentration
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Both (A) and (B)
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Manner and appearances
Explanation
There are several qualities required in a good interview. The interviewer as well as the candidate should be alert and patient. The interviewer should be alert about the candidate's responses and make note of them, while the candidate should be alert about every question asked or any fact told by the interviewer. They should be patient towards each other's responses, the candidate should not be annoyed by the interviewer's repeated questions.
They should listen to each other's answers and understand them with full concentration, and the responses should be considered thoughtfully.
Manners and appearance do not really matter a lot aprt from patience, politeness, and modesty.
Hence, option (C) is the correct answer.
Training reduces ______.
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Mistakes and accidents
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The rate of labour turnover
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Reduce the number of complaints
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All of the above
Explanation
Training is provided to the new employees and workers to make them acquainted with the job they have to perform and how to perform them. Training reduces the wastage of resources as the employees know how to work with them. As the workers know how the work is to be done, there are lesser chances of mistakes and accidents.
Labour turnover is the number of workers who leave their job during the year. this is reduced because the laborers are trained and they give their best results to the organization and increase productivity.
Training also reduces the complaints of supervisors to the managers regarding irregular and irresponsible work of the workers as the workers know what they have to do.
Hence, option (D) is the correct answer.
Recruitment, Selection, Training & Development
The process of searching for prospective employees and encouraging them to apply for the jobs in an organization is known as__________.
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selection
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placement
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recruitment
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manpower planning
The greatest quality of a good interviewer is ________.
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The art of listening
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The art of criticizing
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The art of dominating
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None of the above
Explanation
The greatest quality of the interviewer is the art of listening, the interviewer should be a good listener. He should allow the person sitting in front of him to speak and complete his answer and not interrupt midway. Interruptions break the concentration of the candidate and he may not be able to explain himself properly. The interviewer has to record feedback about the performance of the candidate for further examination. On the basis of this feedback the decision for hiring is taken the HR, is the interviewer does not listens to the candidate, the feedback would not be helpful.
Hence, option (A) is the correct answer.
Training is useful to ______.
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Employees
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Employers
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Both (A) and (B)
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None of the above
Explanation
Training is not essentially divided for any group of people of the organization. Training is necessary for both employer and employee. Employees need to be made acquainted with the kind of work to be performed and introduction with the new machinery and technology. The employer needs to be trained about the way new employees should be handled, answering their queries and doubts and making them understand things.
Hence, option (C) is the correct answer.
At the end of the interview, the interviewer should fill up his _______.
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Evaluation form
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Application form
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Appointment form
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Joining report
Explanation
The evaluation form is the scorecard in which the interviewer records the performance of all the applicants for future reference. These forms are used by HR for selecting the best candidate with reference to the interviewer's feedback.
Hence, option (A) is the correct answer.
An internal transfer is preferable for _________.
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Occasion where induction training not necessary
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Better use of employees
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Rectification of wrong placement
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All of the above
Explanation
Internal transfer refers to shifting an employee from one position to the other with the same level of responsibilities and status. Induction training is giving basic training about the work and organization to the new employees. In case of transfer, the effort and time on induction training are saved and the employees are already acquainted with the working of the organization.
In transfer the morale of the employees is boosted as they are given preference in the work instead of hiring from outside, they work more efficiently and give their best.
A person may be wrongly placed for a work which is not of his interest, when such employees are transferred to the kind of job they fit for, the mistake is rectified and the employees give their best in such work.
Hence, option (D) is the correct answer.
Training is a _______.
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Continuous process
0%
End process
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Goal oriented process
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Comprehensive process
Explanation
Training is a continuous process, a person or employee never stops learning. Every now and then there is some addition to the technology for making work easy, the employees need to be updated about the new technologies. Training is the addition made to the abilities and knowledge of the employees.
Hence, option (A) is the correct answer.
What is the art of increasing the knowledge and skill of an employee for doing a particular job called?
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0%
Training
0%
Selection
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Recruitment
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Promotion
Explanation
Training is the art of increasing the knowledge and skill of the employee for doing a particular job. After assigning job the new employees are to be trained for any technical work so that there is minimum wastage of resources and the employee work efficiently after the training and increase productivity. This is done to polish the knowledge possessed by the employee. Whenever new machinery is introduced in the business the employees are to be trained about how to handle the machine so that they do not damage the new machines. This is mostly required for workers who are ignorant about technology.
Hence, option (A) is the correct answer.
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Practice Class 12 Commerce Business Studies Quiz Questions and Answers
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