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CBSE Questions for Class 12 Commerce Business Studies Staffing Quiz 8 - MCQExams.com
CBSE
Class 12 Commerce Business Studies
Staffing
Quiz 8
How does training help an employee?
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Improving the organisational stability
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Introducing new and latest methods of production
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Increasing the quality and quantity of output
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All of the above
Explanation
Training is giving instructions related to the work to be done by the workers before the work starts, this is done to reduce wastage, chances of accidents etc. Training improves the organisational stability as the trained workers continue to work for a long time, reducing labour turnover and a stable organisational structure.
The trained workers become well versed with the latest technologies they so develop new methods of production with the given technology. These employees with their ability and training try to increase the quality of the output along with increase productivity.
Hence, option (D) is the correct answer.
For the supervisory staff, which of the following types of training may be recommended?
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Orientation or induction training
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Job training
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Personnel management training
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All of the above
Explanation
Training is imparting knowledge and skills about the job to be performed by the employee, this reduces chances of accidents and wrong decisions. Supervisory staff act as the guide to the workers and the linking pin between managers and the workers. The supervisor needs to be trained about induction and orientation, i.e., making new workers and employees familiar with the environment and the workspace.
Job training refers to preparing the workers for the job to be performed through instruction and drill. This is done by the supervisory staff and needs to be trained for the same.
Personnel management refers to the handling of people. The supervisory staff handles a number of unskilled workers under themselves. They need to be trained about the way of handling difficult situations with the workers and get the work done from them.
Hence, option (D) is the correct answer.
A Central board of workers education was set up in _________.
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1947
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1952
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1955
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1958
Explanation
The central board of workers' education was set up in 1958 bringing up a significant change in the role of the workers in organized and unorganized sectors of work. It aims at creating awareness and giving importance to the workforce for their participation in economic development. In this several training programs are conducted by the government at regional and unit levels. These programs contribute to the development of workers' personalities.
Hence, option (D) is the correct answer.
Training is a ________.
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line responsibility
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staff responsibility
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both (A) and (B)
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none of the above
Explanation
Training is giving knowledge to the new employees about the tasks to be performed and work to be done to avoid any hassle. It is a line responsibility of the supervisors to do the production work or the core work of the organisation. In staff responsibility, there are people who provide advice and information in the organisation. They have the task of evaluating the performance of the employees and provide them training as the job requires.
What is vestibule training is similar to?
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On-the-job training
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Off-the-job training
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Refresher training
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Apprenticeship training
Explanation
In vestibule training, the employees are trained on the equipment they would be using. The training is not conducted on the actual work floor but an actual environment of work is created. this is when the employees have to work with sophisticated machines.
In on the job training, the employees are trained on the machines and equipment while doing the work for better handling and knowledge of the employees. For this reason, vestibule training is similar to on the job training as the employees learn by working on the machines, though it is an artificial work environment in vestibule training.
Hence, option (A) is the correct answer.
For ordinary workers the following types of training may be recommended.
Orientation or induction training
Job training
Training in safety devices
Sales, service or other, special purpose training
Which are correct?
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1 and 2
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3 and 4
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1,3 and 4
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All the four
Explanation
Training is educating the new employees about the work to be done and to the existing employee about any change in the method of production, also known as job training.
Orientation is the introduction of the new workers with the work space, colleagues, superiors, etc. Training is also necessary for the steps to be taken in case of emergency and use of safety devices to protect from any mishap. Special purpose training is provided to employees whose work is different from the min purpose of the organisation.
An aid to employee development is _______.
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Training
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Dislocation
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Demotion
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Selection
Explanation
Training means providing knowledge and skills to the workers and making them acquainted with any change in the technological world. The employees become well versed about the technical advances even though they may be uneducated. Training not only provides knowledge about the work, it also leads to the overall development of the workers.
Hence, option (A) is the correct answer.
To train means _______.
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To impart information or skill through instruction or drill
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To impart skill through instruction only
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To impart skill through drill only
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None of the above
Explanation
Training is the practical knowledge related to work through instructions and drill. Instruction is the verbal flow of knowledge to the trainees while drill involves the implementation of the verbal knowledge as demo or trial. This training makes the employees perfectly fit for the work.
By verbal instructions only, the workers may not be able to implement those instructions in practical work. Imparting skills through drill only may lead to worker's ignorance about the working of the machines and the use of equipment.
Hence, option (A) is the correct answer.
Training is needed for _______.
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Ordinary workers
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Supervisory staff
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Middle-level managers
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All of the above
Explanation
Training is providing the employees with the knowledge and skills required for the job. It is not only required for workers doing the unskilled jobs or assembly-line workers, but for the supervisors and middle-level managers as well. Every job needs training.
Ordinary workers are trained about handling machines and equipment and its working and other tasks required to be done. Supervisory staff needs to be trained about the way of handling unskilled workers under them and getting things done willingly. middle-level managers need to be trained about whom to report, the way of formulating decisions, manage the supervisory level employees and make sure they get the work done by the works.
Hence, option (D) is the correct answer.
Training methods can be basically divided into __________.
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two types
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three types
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four types
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five types
Explanation
Training methods are divided into two types.
On the job training : In this the employees are trained directly at the field work and no special technique of training is used. It is done when the work is not so difficult and can be easily understood.
It means learning while doing.
Off the job training is providing training to the employees away from the work space, when the training is complete, only then the employees get to start their work. This is done in case where there is heavy machines and mishandling of which can cause great loss. This means learning before doing.
Why do companies use external job searches instead of internal searches?
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Legal requirements
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It is less expensive
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Companies can add new talent, new ideas to the organization
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Orientation time is reduced
Explanation
The existing employees in the organization have already been tested and they are placed at jobs which they are best at doing, the ideas and knowledge are known and used by the organization. In the case of job search, the companies prefer to get new talent from outside so that there are new ideas in the organization. As they are fresh and new and are well versed with the environment and changes, they can bring about changes in the methods of production.
Hence, option (C) is the correct answer.
Induction training is ________.
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To adjust newly selected employees to the job and organisation
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To increase knowledge and skill for a specified job
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To enable employees to perform higher level of jobs
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To learn new methods or techniques of work
Explanation
Induction training is provided to the new employees in the organization, making them familiar with the work environment, acquainted with superiors and co-workers. This helps them feel more comfortable and contribute more to the production. It boosts the morale of the employees.
Training regarding the job and work to be performed is provided under job training.
Hence, option (A) is the correct answer.
What is the simple method of training workers?
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On-the-job training
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Vestibule training
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Learner training
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Internship training
Explanation
On the job method of training is simple as compared to others. In this, there is no extra expense on training as the employees are trained while performing the job. This gives practical knowledge to the workers for doing and work efficiently. This method is known as learning while doing. It does not require separate training schools or space, or models of machines for practicing.
Hence, option (A) is the correct answer.
What is on-the-job-training especially useful in training workers for?
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Unskilled jobs
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Semi-skilled jobs
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Skilled jobs
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Unskilled or semi-skilled jobs
Explanation
On the job training method is providing knowledge while working in the work field. These are applied in the workplace when the employee is actually working. This is mostly done for unskilled and semi-skilled jobs. Under this, the employees know how to handle machines, production processes, use of equipment. If this training is not provided there will be loss of resources and wastage. Learning while doing the work helps the employees to learn better.
Hence, option (D) is the correct answer.
Job training is _________.
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To adjust newly selected employees to the job and organisation
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To increase knowledge and skill for a specified job
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To enable employees to perform higher level of jobs
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To learn new methods or technique of work
Explanation
Training refers to giving knowledge to the new employees about work and the environment. Job training refers to training about the kind of work to be performed, the way it should be performed to reduce costs and increase production. It increases or polishes the knowledge and skills of the selected employees for the specified work.
Hence, option (B) is the correct answer.
Which is the oldest form of training method?
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Off-the-job training
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On-the- job training
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Induction training
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Apprenticeship training
Explanation
Apprenticeship training is the oldest form of training method. In this, the trainee is put under a master worker and is guided by him. It helps trainees to acquire higher skills for doing the works. It provides training for specialized works like plumbing, fitting, electrician, etc. A specific time period is accorded for this training and all kind of workers.
Hence, option (D) is the correct answer.
Training organised in a school in an industrial plant to train new workers in specific skills so as to prepare them to handle jobs on the shop floor is called ________.
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Internship training
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Executive training
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Field training
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Vestibule training
Explanation
Vestibule training is when the employees are trained on the equipment they would be using. The training is conducted away from the work floor to avoid any mishap, damage, and loss. An actual work environment is created and the employees use the same equipment and material. This is done when the employees are required to work on sophisticated machines and equipment.
Hence, option (D) is the correct answer.
Training for promotion is ________.
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To minimize accidents
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To increase knowledge and skill for a particular job
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To learn new methods or techniques of work
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To enable employees to perform higher level jobs
Explanation
Promotion refers to a change in job position to another level leading to higher status and responsibilities. It is a form of an internal source of recruitment. When an existing employee is promoted to a higher level, there are changes in the kind of work to be done, decision making, accountability, etc. The employees are not fully known the tasks to be performed so they need to be trained in promotion so that no wrong decision is taken and anything goes wrong.
Hence, option (D) is the correct answer.
Job rotation may be ________.
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Vertical
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Horizontal
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Either (A) or (B)
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Both (A) and (B)
Explanation
Job rotation is the management's approach of shifting people from one position to another at regular intervals. It tests the competence and skills of the employee to adjust and give their best in different situations. Job rotation can be horizontal or vertical.
Vertical job rotation refers to shifting employees to a position higher to the current position i.e., promotion. This leads to an increase in the status and responsibilities of the employee.
Horizontal job rotation is shifting a person from one position to another at the same level in other departments i.e., transfer. The job position, status, and responsibilities remain the same here.
Hence, option (C) is the correct answer.
What does induction training refer to?
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The initial training provided to workers on their admission to an organisation
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The training provided to the workers already appointed
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Either (A) or (B)
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None of the above
Explanation
Induction training is the initial training of the new employees in the workplace about the working, workspace, superior, rules, and regulations of the organization. This makes the employee comfortable and creates a friendly environment around themselves so that they can work easily and give better results and give their best to the organization.
Hence, option (A) is the correct answer.
Which of the following is psychological training methods?
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Case studies
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Role playing
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Sensitivity training
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All of the above
Explanation
Psychological training methods do not involve the usage of any machine and equipment. It has a greater impact on the employees
In the case of studies, the employees are provided with real-life problems and they have to analyze the problem and develop alternative solutions and implement them. This allows the employee to have better insight into problems faced during work.
Roleplay allows the employees to assume the task of the job by practicing and showing real work conditions. It helps to improve and develop the skills and abilities required for a position.
Sensitive training helps the employees to develop awareness about the group and their role in the group. It is necessary to understand the characteristics of a large number of people. It helps to develop good interpersonal relationships.
Hence, option (D) is the correct answer.
Vocational guidance refers to _______.
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Guiding a person as to the type of job for which one is best suited
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Finding out the best workers for a particular job
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Initial training provided to the workers
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Enable employees to perform higher level of jobs
Explanation
Vocational guidance refers to guiding a person regarding the kind of job suitable for him keeping in mind the skills and knowledge possessed by him. Uneducated workers who do not have knowledge about the kind of vacancies and jobs suitable for them. Placing a person to the job best suited for his results in job satisfaction of the person and better results for the organization.
Hence, option (A) is the correct answer.
Safety training is mainly ______.
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To increase knowledge and skills for a particular job
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To minimise accidents and damage to machinery
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To learn new methods or techniques of work
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All of the above
Explanation
Safety training is given to reduce the number of accidents and losses. It is done to ensure the safety of employees at the workplace. It tells the basic steps to be taken in case of emergency when there is no help available. It also tells about the need to know the use of safety equipment and tools.
Hence, option (B) is the correct answer.
Promotion is a/an ______.
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External source of recruitment
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Internal source of recruitment
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External source of selection
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None of the above
Explanation
Internal source of recruitment is when the employees from the organization itself are used to fill the vacant job positions. Promotion is when a person is shifted from one job position to another with an increase in status and responsibilities. This boosts up the morale of the employees in the organization as they are being preferred over people from outside. They now work even harder to prove their capability and lead to the growth of the organization.
Hence, option (B) is the correct answer.
Which of the following is not a conventional training method?
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Case studies
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Planned promotions
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Job rotation
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Temporary promotions
Explanation
Conventional training methods have proven successful over the years. These methods require experienced and dedicated professionals to conduct them and make tools useful for employees.
A case study is a newly added concept in the methods of performance appraisal. In this, the employees are provided with real-life situations and they have to analyze the problem and give alternative solutions, it gives a better understanding of the work to be performed and challenges to be faced.
Planned promotion, job rotation, and temporary promotion are traditional methods of performance appraisal by shifting the job position allowing the employees to learn different tasks and work.
Hence, option (A) is the correct answer.
Blue Star Ltd., company's handbook gives details about
The probation period of the employee
The opportunities provided by the company for self-development of the employee
The employee's future prospects
Payment of salary
Of these, choose the correct one?
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1, 2 and 4
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3 and 4
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2 and 3
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All of the above
Explanation
A company records every detail of its employees for any future requirement.
Probation period is the time taken by the employees to learn how to do the work and the employer closely evaluates the progress, skills, determination, reliability, etc. This is to ensure that the selected candidate is worth the job or not.
The organization provides a number of developmental opportunities to the employees. The progress and effect of such programs and opportunities are recorded to know the growth aspects and skills in the employee.
Future prospects of growth and improvement in the employee are noted to know the ability and the contribution for the development of the organization.
The payment to the employees must be recorded to keep track of increments in the payment with the progress in work and contribution.
Hence, option (D) is the correct answer.
Which of the following are the objectives of a good orientation?
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Making clear to the employee the terms of his employment
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Communicating to him all the job requirements
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Inspiring him with the confidence to learn and perform the job
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All of the above
Explanation
Orientation is the initial training or introduction of the new employee in the organization. When a new employee is admitted, the supervisor introduces him with the work environment, jobs to be performed, policies and rules pf the organization. The new employee is made comfortable and a friendly environment is created to increase the self-confidence of the applicant so that he can work hard and give his best to increase productivity.
Hence, option (D) is the correct answer.
What is an assessment of potential necessary for?
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Crystallising the employees training needs
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Preparing for him an appropriate training programme
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Paying him the salary
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Both (A) and (B)
Explanation
Assessments helps build relations between employees and employer for the define targets and the goals. Through assessments, offering complete support for the entire talent life cycle will help to identify most talented aspects for future growth.
Persons raised to supervisory levels can be taught how to _______.
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Plan the work
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Control the work of their units
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Help their subordinates
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All of the above
Explanation
The employee promoted to the supervisory level is to be trained not only about the job but also about behavioral changes. The supervisor is trained about how to handle subordinates and get work done by them and maintain a healthy relation with them. He needs to help the subordinates when they need or when he finds they need help or they are doing something wrong. He is also trained to plan work, make new decisions that bring about change in the pattern of production and increase productivity.
Hence, option (D) is the correct answer.
McGehee and Thayer recommend the following steps in their approach to determine training needs.
Organisation analysis
Operation analysis
Man analysis
Method analysis
Which of the given steps are correct?
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1 and 4 are correct
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2 and 3 are correct
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2, 3 and 4 are correct
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1,2 and 3 are correct
Explanation
The steps to determine training needs by McGehee and Thayer are,
In organization analysis, emphasis is put on the department of the organization in need of training.
In operation analysis, the content of the training i.e., what should be taught to the employees for better results and increased productivity efficiently and effectively.
In man analysis, the person who needs training about something or some skills should be enhanced is found.
Hence, option (D) is the correct answer.
As soon as an applicant is selected by an organisation as a member of its personnel, the next duty is to ______.
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Place him in the right job
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Provide him with training and development facilities needed
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Both (A) and (B)
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Provide him domestic facilities
Explanation
As an applicant is selected, the first and foremost task is to assign him the job best suited to his profile. an applicant should be asked to do about which he has required knowledge and skills to perform the job.
After assigning the job according to the abilities of the applicant, the next step is to provide him with training and development facilities. In this, the applicant has to make acquainted with the organization, work to be performed, workspace, etc. The applicant needs to be made comfortable for better results. Training develops and enhances the skills possessed by the applicant.
Hence, option (C) is the correct answer.
A Central Board for Workers Education appointed by the government of India, was set up in ______.
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1958
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1960
0%
1962
0%
1965
Explanation
The Central Board for Workers Education was set up in 1958 and was registered under the Societies Registration Act 1860. It aims at acknowledging the contribution of the unorganized sector to socio-economic growth. Through this, training is provided to the workers in unorganized sectors in urban and rural areas so that they can contribute more to the growth. It also aims at increasing the workforce by training people from backward regions as well so that they can also contribute towards growth.
Hence, option (A) is the correct answer.
According to Prof. Rudrabasavaraj's survey, the private sector companies training determine the training needs through
Supervisory recommendations
Job performance analysis
Job requirements analysis
Employee suggestions
Of these, which are correct?
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1,2 and 4 are correct
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3 and 4 are correct
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2 and 3 are correct
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All are correct
Explanation
Prof. Rudrabasavaraj found in a survey that in private companies where the survey was taken, the training needs were determined on the basis of supervisory recommendations, job performance analysis, job requirement analysis and employee suggestions.
The supervisors who oversee the performance of the employees are well acquainted with the strengths and weaknesses of the employees and hence suggest the need for training the workers.
The performance of the workers is regularly examined and his progress is noted. Through this assessment, the managers know the area where the worker needs to be trained.
For performing a job certain skills and knowledge is required, the employees are trained according to the requirements of the job.
Employees may suggest the need for training when the task to be performed is technical or requires training so that they do not waste resources and increase production.
Hence, option (D) is the correct answer.
The right mental attitude has to be instilled among ________.
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Trainees
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Permanent employees
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Both (A) and (B)
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None of the above
Explanation
A mental attitude is a behavior towards someone. The trainees should have a healthy mental attitude towards their superior and should work hard to prove their capability. The permanent employees should have the right mental attitude as they should take their position for granted and delay work. They should help the trainees as and when they need it for the good of the organization. The right mental attitude of the trainees and the employees towards each other and towards the work and organization is necessary for a healthy work environment.
Hence, option (C) is the correct answer.
Factors determining performance appraisal _______.
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Quantity and quality of work
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Obedience, loyalty, etc
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Family background, personality, etc
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All of the above
Explanation
Performance appraisal assesses the work of the employees in relation to their job requirement and their qualities while working in a group and the contribution on jobs and toward the organization. It assesses all the qualities of the employees.
Hence, option (D) is the correct answer.
An assessment according to individual ability which may be rewarded by way of payments for the different jobs, is ________.
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Morale
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Merit rating
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Job evaluation
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Job analysis
Explanation
Merit rating is a know performance evaluation or assessment of individual ability. It analyses the performance in a workgroup and also examines qualities and deficiencies and the requirements of the job. It assesses the good and bad points in working of employee and make improvement and help in wage and salary administration and take a decision about incentives and increment to be given to the workers.
Hence, option (B) is the correct answer.
Which of the following is/are essential in planning the management development programme?
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Who will be responsible for administering the programme
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What main stages are required
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How evaluation be effected
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All the above
Explanation
Management development programme provides training of individuals by which they gain and insight to manage managers, workers and works in the organization.
It is essential to decide who will overlook after this programme, the working, and its progress.
The main stages required for the management development are noted to be followed for achieving better results from the managers and there is organizational growth.
After the development programme its effect on the managers is to measure and know the effectiveness and the benefit of the process. To know this effect the basis for evaluation is to be set and factors affecting the results are essential.
Hence, option (D) is the correct answer.
Which of the following methods combines rating with scoring system?
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Employee ranking
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Graphic rating scale
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Checklist method
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Forced distribution method
Explanation
In the checklist method of performance appraisal, the HR managers provide the rater with a checklist of traits and behavior which is expected and required. The rater on analyzing the performance of the employees marks the traits found in them. This trait contains score which is known to the HR manager and then grants them score on the basis of the rates. On the basis of this score further decisions related to increment, training, promotion, etc. are taken.
Hence, option (C) is the correct answer.
What do the management development programmes consist of?
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A carefully considered plan and organisation
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A periodic appraisal
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A continuous appreciation from top management
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All of the above
Explanation
Management development programmes are the ways in which the organization helps employees to develop their personal and organizational skills. Management development refers to creating a well-structured plan and organization. It also induces periodic appraisal of the work of the subordinates and acknowledging their hard work, this boosts the morale f the employees and they work even harder. The middle-level managers and other subordinates need to be appreciated for their work in front of everyone to increase the self-confidence of the employees. This helps in building a healthy and friendly environment in the organization.
Hence, option (D) is the correct answer.
What are the external methods of providing managers with adequate development exposure?
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Management education and delegation
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Management seminars and transfers
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Job rotation and promotions
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Management education and seminars
Explanation
External methods of development expose the organization to new ideas and set apart the organization from the competitors. It takes the employees away from their comfort zones facing new challenges. The management education and seminars provide the employees with wider knowledge about the position and responsibilities. Seminars, conferences, etc help the managers to learn better.
Hence, option (D) is the correct answer.
The following are the internal methods of providing managers with adequate development exposure. Which is incorrect?
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Delegation, job rotation and promotions
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Promotions and transfers
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Membership of committees and junior boards
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Management education and seminars
Explanation
Management education and seminars are external methods of development exposure to managers. In this, the employees get the opportunity to develop new skills and handle new situations outside the business with the help of lectures, seminars, conferences.
Internal methods of development are when the employees are allowed to learn new skills in the familiar environment of the organization using the company's resources and expertise. The delegation, job rotation, promotion, transfers, etc are internal methods of training and development.
Hence, option (D) is the correct answer.
The following steps make the training more effective
i) Prepare the employee
ii) Tell him
iii) Show him
iv) Let him do
v) Check his progress
Of these, choose the correct?
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(i), (ii) and (iii)
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(iii), (iv) and (v)
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(ii), (iii) and (iv)
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All of the above
Explanation
5 steps for effective training are as follows:-
A) Assess training needs
B) Set organizational training objectives
C) Create a training Action plan
D) Implement training initiatives
E) Evaluate and Revise training
Also through these processes, training can be made more effective at the working palace along with the employee performance.
Hence, option (D) is the correct answer.
Money paid periodically to persons such as clerical staff as well as supervisory and managerial staff, is referred to _______.
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Wages
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Bonus
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Incentives
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Salaries
Explanation
The permanent employees and clerical staff have the task of supervision and decision-making. They receive a fixed amount as payment to their contribution in the form of salary. The amount is fixed and is paid periodically to the employees, it does not depend on the unit of work done.
Wages are payment to the labour on the unit of work done. Bonus and incentives are add-ons to the income of the employee, it is not provided regularly.
Hence, option (D) is the correct answer.
Objectives of performance appraisals
I. To identify areas for further training needs
II. To help in determining promotion and transfers
III. To reduce grievances
IV. To improve job performance
Which of the given option is correct?
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II and III are correct
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I and IV are correct
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I, II and III are correct
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All are correct
Explanation
Performance appraisal is the assessment of the work and attitude of the employees and provides them with training if the job needs so. According to the working and contribution of the employees, promotion, incentives and transfers are considered.
It also focuses on reducing the grievances of the employees and making them comfortable in the workplace so that they contribute more to the organization. It aims at improving the performance of the employees by providing them with training and developing skills.
Hence option, (D) is the correct answer.
Performance appraisal is also called _______.
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Merit rating
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Job evaluation
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Job analysis
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Morale
Explanation
Performance appraisal is also known as merit rating. In this, the working of the employees is tested and their behavior and contribution in group work are examined. The personal qualities and deficiencies of the employees and requirements for the job are compared. It helps in wage and salary administrations and taking decisions about incentives and increments to be given to the workers.
Hence, option (A) is the correct answer.
Increasing the number and variety of tasks assigned to a job is called _________.
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Job rotation
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Job enlargement
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Job enrichment
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Both A and C
Explanation
Job enlargement is the increase in the number of tasks associated with a job i.e., increasing the scope of responsibilities and duties. The increase here is quantitative and not qualitative and at the same level. It ensures flexibility in work and reduces the monotony of work overtime. It is a horizontal concept
Job enrichment is a qualitative concept and refers to an increase in the quality of the job so that employees are more satisfied.
Job rotation is shifting the employees from one position to another to break the monotony of work.
Hence, option (B) is the correct answer.
Which of the following performance appraisal methods has become very popular in recent years?
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Work - standards approach
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Management by objectives
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Ranking methods
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Group rating
Explanation
Management by objective is the modern and systematic method of appraising employees' performance. In this the employer set some goals and the employees work for achieving those goals. The employer keeps record of the performance of the employee and notes progress and reward accordingly. It focuses on the result rather the method of achieving them.
Which is the easiest method of performance appraisal?
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MBO
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The essay appraisal
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Work-standards approach
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Ranking methods
Explanation
The essay appraisal method is the easiest method of performance appraisal. In this the manager has to write about the strengths and weaknesses of the employees' behavior. It is a non-quantitative method. The employees' potential, knowledge of the job and the organisation, behavior with co-workers and superiors and attitude of the employee, etc are examined in this method.
Hence, option (B) is the correct answer.
Which of the following department of an organization performs the managerial function of matching organizational needs with the skills & abilities of the employees?
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Finance department
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Marketing department
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Production department
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Human Resource department
Explanation
Human resource department performs the function of managing and developing the employees in the organisation. Human resource management involves developing and administering the programs that are designed for building an effective organisation. It manages and develops an employer-employee relationship. It involves managing job requirements, promotion, selection, seeing employee benefits, increasing the efficiency of the employees for better results of the organization.
Hence, option (D) is the correct answer.
Out of these which is not a function normally performed by the HR department?
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Recruitment and selection
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Pay and reward.
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Accounting
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Employee relations.
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Practice Class 12 Commerce Business Studies Quiz Questions and Answers
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